Rated 4.1 out of 5 by 37
Rated 4.0 out of 5.0 by JazzyJoyce The staff goes the extra mile
I had driven all day long. Even though it was 4:00 in the evening, I didn't think I could drive another mile. We had reservations for a stay in Salt Lake City, but I wasn't driving past Rawlins. Fortunately, the hotel had a room available for my husband and me. And it was early enough for me to cancel my reservations in Salt Lake City. But I couldn't get my phone to work. I asked one of the staff if she would call our other hotel and see if she could cancel my existing reservation. It seemed to get busy in the lobby, but by the time we checked in and gotten our luggage and began the long trek to the elevator, the desk clerk told me my reservation had been cancelled and gave me my confirmation number. The staff were interested in our comfort and offered ideas for us to go to dinner. My hat's off to the two staff members in the Holiday Inn Express in Rawlins, Wyoming. I wish I could remember their names so I could say, "Thank you."
November 19, 2013
Rated 1.0 out of 5.0 by CSGoodby Clean and comfortable
Very friendly and helpful staff. Nice workout room. Good indoor pool. Convenient just of the highway. Walking distance to several restaurants and a grocery store very close. And I love the tv selections it's not all just sports and news many of my favorite channels are offered, which makes a huge difference to someone who travels as much as I do.
November 11, 2013
Rated 3.0 out of 5.0 by Blondo Always clean and comfortable
We always stay at the HIE when we visit Rawlins because we can expect a clean, comfortable room. The two girls checking us in could use a little training in customer service.
November 5, 2013
Rated 5.0 out of 5.0 Cross Country
I have switched my hotel preferences due to the U.S. Army contracting with IHG. Getting mega points now! This hotel was a good place to stay. Perfect for our needs. Nothing absolutely special but we would stay here again. Had small problem with the computer in the business center but it was resolved quickly.
October 28, 2013
Rated 3.0 out of 5.0 by Nabb Decent hotel
Stayed overnight at the Rawlins Holiday Inn Express. The room was nicely set up, plenty of room and quite clean. We were facing the parking lot so it was a little noisy. I would recommend this hotel if you need to stay in Rawlins.
September 30, 2013
Rated 4.0 out of 5.0 by Blackwater25 Clean and Comfortable
Hotel is clean the staff is friendly and helpful, breakfast is good and they offer fresh cookies and fruit in the afternoon. I stay for buisness and unfortunately they don't give you points when you use corporate lodging. That being said it's still one of the best hotels in Rawlins WY.
September 24, 2013
Rated 5.0 out of 5.0 by Dusty1227 room was fine
The room was clean and the beds were comfortable. The pillows were small and lumpy. The room was too warm and the thermastat didn't seem to work right.
September 21, 2013
Rated 4.0 out of 5.0 by Shan48 Very clean, pet friendly
As always Holiday Inn in Rawlins was very clean. Beds comfortable.
September 10, 2013