Rated 4.3 out of 5 by 154
Rated 5.0 out of 5.0 by William 829 Convenient
comfortable and neat...value is a plus as is cleanliness. Worth driving out of the way to spend the night.
June 28, 2015
Rated 5.0 out of 5.0 by SportyMom Clean Rooms - Great Breakfast
Nice clean room, breakfast was great & pool was a good temperature. Also, I have to mention that we greatly appreciated the fact that you had recycling bins available at the lobby entrance - LOVED that! We were on a road trip and found that many other Holiday Inn/HI Express didn't have recycling available - something that all properties should offer (noticed that many rest areas didn't have recycling areas either so we had a bag full of items to recycle in our car).
Only reason I gave the sleep quality a 3/5 was due to the train horns going off during the night...but not much you can do about that.
June 26, 2015
Rated 3.0 out of 5.0 by Quigley82072 Good and bad
I have mixed reviews for this HIE. While the room was up to HIE standards, I was very disappointed with the breakfast and front desk service. I was staying here on business, and I needed to be out by 6:30 a.m. each morning. The breakfast hostess was not even arriving until after 6, and the whole time I stayed here, breakfast was never ready before I had to leave. If this is the standard you are going to have, I will be staying at other facilities the next time I am in Rawlins.
June 19, 2015
Rated 4.0 out of 5.0 by DenverFam Comfortable and quiet
I stayed here with my three kids as a stopover on a road trip and was very happy with the quality of the property and the attentive service. Front desk staff made a point to call our room to check on us. I used the laundry facilities and they were very clean and all appliance worked very well. Breakfast had something for everyone and was super convenient. Our only issue was that there were no blackout curtains and our room was on the 2nd floor with a parking lot light just outside. Everything else was great. My kids even commented that they enjoyed their stay. I would stay here again.
June 18, 2015
Rated 5.0 out of 5.0 by AV8TOR7777 Great service and relaxing stay
Our stay was comfortable and relaxing, perfect location for a scenic team building event, business, or personal vacation.
June 12, 2015
Rated 5.0 out of 5.0 by 19slm64 comfortable bed
The bedding was clean and neat. The mattress was just right for firmness. The pillows were plentiful and full.
May 28, 2015
Rated 3.0 out of 5.0 by JGaryG Disappointed
No coffee pot in room
Under the door statement did not acknowledge our payment
No towels in pool / hot tub area
Pancake maker not serviced in am so couldn't make pancakes
May 28, 2015
Rated 4.0 out of 5.0 by frequentflyer0123 Decent hotel for the area
Your choices for business hotels are pretty limited. This is my preferred hotel in the area, but it seems they are experience growing pains at this time (Spring 2015). Give them a little bit to get everything sorted out and they should be a pretty good hotel. Example: While I was there, they became unexpectedly busy and the internet in the evenings was unusable - technically it worked, but it was impossible to use. We also lost power one night and there was no backup generator. A lot of the newer buildings on that side of town lost power as well, so maybe the power company just needs to catch up to the growth in that area.
May 19, 2015