Rated 4.4 out of 5 by 106
Rated 4.0 out of 5.0 by DaveJ Comfotable
The hotel is conveniently located for reno airport.
July 16, 2014
Rated 5.0 out of 5.0 by Smart67 Our HI Express Stay - Reno Airport
Outstanding stay - no issues. Would do it again. Price paid for value received is excellent.
July 10, 2014
Rated 5.0 out of 5.0 by cocolpz520 Nice experience
Rooms great, desk staff great, shuttle staff great. Will return when using the reno airport. Only incident was there was an off duty staff member with her screaming kids in the pool area...but I would not hold that against the hotel overall since EVERYTHING else was terrific!
July 9, 2014
Rated 5.0 out of 5.0 by ROCKHOUNDER A GOOD NIGHT IN RENO
VERY ENJOYIABLE ROOM AN AMPLE SUPPLY OF PILLOWS WITH DIFRENT SOFTNESS. THE BED WAS VERY RELAXING.
July 5, 2014
Rated 5.0 out of 5.0 by carguy2644 Little things.
Don't know if it was the mattress, or just me being in a strange bed, but didn't sleep well. It happens sometimes.
The breakfast sausage was good, but a little limp, and "manufactured" in character. Understand there is no breakfast line in the back.
July 3, 2014
Rated 5.0 out of 5.0 by Doc1965 Great property
My wife got sick and the hotel personnel were great helping us. I would recommend the property.
July 2, 2014
Rated 4.0 out of 5.0 by tsj1701 Good place to stay
Easy to get to, comfortable and convenient. I have no complaints about my stay here. It worked great for business travel.
July 1, 2014
Rated 5.0 out of 5.0 by JL14 Great Service and a reliable value
Let me get the negative right out of the way-- internet connection stability, especially wireless, was extremely spotty. When you're connected, speed is good, but expect the connection to drop frequently.
That said, the Holiday Inn Express and Suites, Reno Airport provides excellent service, value and comfort for the money you pay. Despite being away from downtown, the hotel provides free shuttle service to and from the airport as well as other destinations in the area, including downtown, and runs until approximately 10 pm. Free cookies in the lobby from 4 pm to approximately 7 pm, and free breakfast in the lobby from 6 am to 9 am.
Rooms are relatively clean and updated, with linens, sheets and amenities. The rooms are comfortable, each with an individual air conditioning unit, and there's a desk and television. My room also came with a microwave and refrigerator.
The highlight of the place is the service. All staff were kind and friendly, accommodating, and did their best to provide what I needed immediately. Certainly worth the money if you want to stay in Reno, but don't want to be trapped in the middle of a gigantic hotel or grimy casino.
July 1, 2014