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Rated 4.4 out of 5 by 136 reviewers.
Rated 4.0 out of 5.0 by Quick Business Trip Although the map indicates that this hotel is close to the freeway, you will find that it is new construction and far less noisy than you would anticipate. It is on a street with mostly retail type businesses in fairly large storefronts (auto, air conditioning, furniture, etc...) so you will need a car to travel the mile or so to the main street that has restaurants. You could walk - but the heat is unbearable in the hot months. The hotel staff was friendly and the room was clean, spacious, comfortable beds and a mini fridge with microwave station. This hotel is newer construction with a huge over sized lobby with tall ceilings for the breakfast area. This area was well appointed with some couches and wing back chairs that make for a great gathering area to visit. This hotel is a short drive to the airport and the city center is about 5 minutes away. We would definitely stay at this hotel again in the future. For single female travelers: this hotel has outside parking that is well lighted. I would feel comfortable traveling to this hotel and feel safe staying there as a single traveler. September 27, 2014
Rated 5.0 out of 5.0 by Convenient and close to stores and Costco This is our 3rd stay at this hotel over the last 4 years. It is a good location and the suite we reserved is very good. September 23, 2014
Rated 5.0 out of 5.0 by Nice convenient Hotel price is right, rooms are clean and the breakfast is very convenient and helps in starting ones day on time. Would like to have at least one pillow that is flat and not fluffy and I am a flat pillow person. September 23, 2014
Rated 5.0 out of 5.0 by breakfast You need to stop putting cheese in your eggs.Everyone dosen't like cheese!! Also you need to get some whole milk.This is in all of your hotels!!! September 20, 2014
Rated 5.0 out of 5.0 by Clean rooms, friendly staff I enjoy the uniformly good service and clean rooms at HIE properties. Beds are comfy and rooms are clean. I've never encountered a staff person who wasn't completely friendly, helpful, and professional. I do not enjoy the food selections at the free breakfast, but that is a minor quibble, and Holiday Inn is a large chain after all. I can't expect fresh berries and eggs. Overall, I will always choose a Holiday Inn Express over any other option. September 19, 2014
Rated 5.0 out of 5.0 very friendly staff I was traveling with my 89 year old mother and the staff was very helpful in securing a room for us on the first floor and providing shuttle service to a local restaurant for dinner. Also the wake up call was a godsend as we had to get up at 4 am to make a 6:30 am flight to LAX September 16, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Accomodating I arrived in Reno later than planned due to airline issues and my bad did not arrive. I had to meet a client directly, then went to check in to the hotel. I explained to Amelia that I didn't have my bag but it was supposed to be delivered. She automatically gave me toiletries and assured that she would directly follow-up when the bag arrived at the hotel so that I would be in receipt. She was genuine and concerned! I really appreciated that! September 15, 2014
Rated 5.0 out of 5.0 by Friendly service, relaxing environnment Enjoyed our stay after a long day of travel. Friendly shuttle service, comfortable room and excellent breakfast the next morning. September 14, 2014
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