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Rated 4.1 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by You want to stay here Beautiful hotel. Everything spotless, staff was pleasant and so helpful, food was great. Indoor pool and hottub were very nice. We will be back! October 20, 2014
Rated 5.0 out of 5.0 by Great view, comfy clean rooms great service Great hotel would stay again. We enjoy good breakfast when we travel and there was a limited amount of choice here. But something was available very close. October 16, 2014
Rated 4.0 out of 5.0 by Accommodating, Clean, and Nice Clean Room, friendly staff. I was comfortable and slept well. October 15, 2014
Rated 5.0 out of 5.0 Good location and great view of Albany Shower curtain too long for height of curtain rod. I find it annoying to have the shower curtain to be laying on the bottom of the tub due to curtain rod not mounted high enough. October 15, 2014
Rated 4.0 out of 5.0 by First time stay and I'll return I arrived for the two night stay for business travel early. I was able to check in early and my IHG status was recognized with an offer for additional points. I was new to this IHG location and was the perfect time of year to stay. The autumn leaves were beautiful over the Albany skyline. The hotels atmosphere is very relaxing and welcoming. The staff went above and beyond. Without a private mini fridge for our perishable food the staff agreed to mark with the room number and store downstairs. The staff recommended some family activities for my husband to do with our daughter while I was working. The pool and whirlpool kept them busy too. The only concern was a slightly less than immaculate room. They did allow us to check in early and maybe the room wasn't ready. A used burnt match was found on the bathroom floor of our non smoking room. The carpet appeared in need of vacuum. I thought at first the hotel allowed pets. Possibly a previous guest snuck in a dog. The housekeeper asked the following morning about our schedule, I explained the room needed vacuuming. Appeared to work to resolve the issue. Whole my daughter was napping we missed restocking of towels but easily obtained them from the staff at the desk. Overall a good stay and we will likely return. October 14, 2014
Rated 5.0 out of 5.0 by Great value I have stayed here several times in the past 1-1/2 years. The staff is always friendly and helpful. Unfortunately one of the stays was when a wedding party was there and they were very loud and obnoxious at 2 am. It is very clean and I will stay there again. October 14, 2014
Rated 4.0 out of 5.0 by Excellent Service Staff went above and beyond to assist and advise. The location was easily accessible to downtown Albany. Overall - room was clean, appearance was up-to-date, but lots of wear October 13, 2014
Rated 5.0 out of 5.0 by Top of the hill Great experience. Nice location. Overlooks Albany skyline. Everything inside is what you have come to expect from HIE. Clean, comfortable and safe. Thank you. October 10, 2014
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