Rated 4.1 out of 5 by 133
Rated 5.0 out of 5.0 by Teresa033 Nice
I enjoyed my stay at this hotel. The staff overall were very friendly and helpful. I did have one bad experience with a front desk staff member. She was short and made me feel uncomfortable. She did not offer to correct my problem and did not make me feel welcome, but more of a bother to her.
The mattress was worn with a hump in the middle. I found it difficult to sleep on that mattress. I expected better. The room was clean and my toiletries were replenished daily. The breakfast was good, but the selections were limited. The pancake machine was not working and there was no French toast. The eggs were dry, if that is even possible.
But I will return - I loved the view of the skyline. I suppose that is why it's in the name!
September 24, 2014
Rated 5.0 out of 5.0 by 60's revisited Just what I expected
Having stayed here in the past I knew what to expect. A comfotable room, good service and a delicious breakfast. The great view of the Albany skyline and the Helderberg mountains is just an added bonus.
September 24, 2014
Rated 4.0 out of 5.0 by geotaa Comfortable bed and great service.
No refrigerator, No microwave, need Kurig coffee maker other than that is was a very good stay, pleasent staff good location
September 23, 2014
Rated 5.0 out of 5.0 by Crazypete Great location to Amtrak
Fast check-in and recognized as a Rewards member at check-in.
Everything that I expected. Have stayed at this hotel in the past, due to location.
September 21, 2014
Rated 5.0 out of 5.0 by Carolyn1606 Rensselser, NY
Comfortable beds, great staff, well kept, good selection of breakfast foods. Good location & great view.
September 17, 2014
Rated 4.0 out of 5.0 by travelinman2 Great view of Albany skyline.
Excellent view across the river of the Albany skyline and surrounding area. Very comfortable bed and large suite room. Great guess service gave us early check in when we arrived sooner then expected. Also, gave locations of nearby restaurants. The only downside was the hallway noise from inconsiderate guests all night long. Also the breakfast was not up to the standards we have come to expect from other Holiday Inn Express stays. Overall it was a great stay and would stay again when it the area.
September 16, 2014
Rated 4.0 out of 5.0 by ptf025 Friendly staff
Accommodations and value were good. Found hotel to be clean and room to be large and spacious.
September 13, 2014
Rated 5.0 out of 5.0 by greatlakes Great room and helpful staff
Staff made a wonderful recommendation of restaurant for our evening meal. Upon our return, they were able to upgrade us to a junior suite which was very enjoyable.
September 11, 2014