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Rated 4.2 out of 5 by 49 reviewers.
Rated 4.0 out of 5.0 by Nice for the most part Everything was up to date and clean. Nice breakfast selection included with stay. The biggest dissapointment was a cold pool. The spa was out of service, so maybe the heating system was being worked on. Otherwise visit was pleasant. December 10, 2014
Rated 5.0 out of 5.0 by Delightful hotel stay. The Holiday Inn Express, Roselle, IL was an excellent facility. Staff were attentive and pleasant. The free breakfast was particularly delicious and varied from day to day. December 7, 2014
Rated 2.0 out of 5.0 by Business stay at Holiday Inn Express at Roselle IL I already provided you with the details, this is annoying December 7, 2014
Rated 2.0 out of 5.0 by Unpleasant front desk attendant Hotel was setup like a Country Inn and Suites, they just converted it over this summer to a Holiday Inn Express. I purchased bottles of water from the shop and the front desk person asked me if I wanted it on the room after I had already given her my credit card. I said no because my work expenses are easier if it is not on the hotel bill. Then the employee refused to give me a receipt. Even though it was a credit card transaction she told me there was no way to give me a receipt. I told her I had never heard of that. She was generally rude with me through the experience and this was my first impression of the hotel. Overall, the hotel was fine, nothing special, but the employee that I experienced was not cut out for the service industry, or maybe it was just a bad day for her. Either way, with hundreds of hotels in the area, I will not return to this hotel. December 3, 2014
Rated 5.0 out of 5.0 Good experience Good experience during this visit. Visit the Tilted Kilt across the parking lot for nice beer selection and better than OK food. December 2, 2014
Rated 4.0 out of 5.0 by Recent Roselle Stay Nice hotel with great front desk staff. This is a great value but the maid staff needs some major improvments. December 1, 2014
Rated 5.0 out of 5.0 by comfortable stay Everything was fine with our stay. We enjoyed the hot tub and pool very much, which was the relaxing part that we needed. The only drawback that we noticed, which may or maynot be able to address is that at breakfast everything had meat in it. One of us being vegatarian, it was disheartening that I could not even get eggs without some kind of meat. A suggestion and it is only a suggestion is that the condiments be set aside and if so one would want to have meat added to their eggs they can. Thank-you for a great stay and we look forward to our next visit. December 1, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express EVER The room was dirty. There was, what appeared to be vomit in the side of the toilet. The TV remote didn't work. The channel sellection was limited. The breakfast selection was great except there was no food available. ALL of the breads, sausage, eggs, waffle mix were empty. The waste can was full to overflowing. There was no one around to service the area. I went to the desk to complain. Someone eventually came in to replenish the breakfast items. This is only a portion of the issues. this is a poor example of Holiday Inn Express and unless the management does something, it will harm the brand, December 1, 2014
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