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Rated 4.0 out of 5 by 91 reviewers.
Rated 4.0 out of 5.0 by Nice hotel close to restaurants Nice and new hotel. Clean, easy to get to. Good price. If you are expecting a breakfast, be sure to get there early. Posted times were 6:00 until 9:30.We were there before 8:30 and room was packed with people and coffee and juice was available, but most of the other foods were gone. Nothing was replenished then. Went out for breakfast nearby. May 28, 2015
Rated 2.0 out of 5.0 by Not a Good Experience I have been a priority club member since 1992, and I have always enjoyed Holiday Inn properties.I stay at a HI property 98% of my travel time, and I really enjoy it. However, this particular property on this particular weekend, was not a good experience at all. Check-in was okay, but when we got to our room (427), the door was propped open. Not a good sign. The room looked clean like a normal room, but there was a trail of dirt and dust on the floor from one side to the other, (like somone had emptied the vacuum cleaner bag and let it fall on the floor. When our grandchildren went to bed, they found a plastic baggie under their pillow!! It was old and wrinkled and had remanants of something in it. The reaosn I like HI properties is because of their cleanliness! Lastly, at the breakfast bar, they were out of everything and the two people trying to keep up were not doing a very good job. The funny side is that the toaster was broken and I told the worker who was standing right next to me, so all she does is yell really loud in to the kitchen "The toaster's broken!" I could have done that... and it never did get fixed. I really enjoy HI Express properties but probably will not visit this one again. May 27, 2015
Rated 5.0 out of 5.0 by Passing through! Very nice place to stay while traveling. We stay here whenever we pass through Chicago. Close to shopping, entertainment and food. May 14, 2015
Rated 5.0 out of 5.0 by See comments The front desk clerkKathy, was excepionally good in recognizing me from a year ago and made me feel very comfortable. May 7, 2015
Rated 4.0 out of 5.0 by Friendly Staff All the staff were very friendly , especially the gentleman that drives the shuttle bus May 5, 2015
Rated 2.0 out of 5.0 by Not a repeater This is not a place that I would use again in the future. May 5, 2015
Rated 1.0 out of 5.0 by Cleanliness of room not their strong point Unfortunately this hotel as issues with cleanliness of their rooms. Not the first time that I have issues and I've brought it up to the front desk staff. Seems like they didn't care. Dirty coffee pot, leftover coffee dried up in the coffee pot filter. Hairs on the shower wall or in the sink... May 5, 2015
Rated 5.0 out of 5.0 by Business Stay Nice room. comfortable, clean , and friendly staff. i would recommend this hotel, April 26, 2015
  • 2015-05-31T13:50:50.581-05:00
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