Rated 3.9 out of 5 by 198
Rated 4.0 out of 5.0 by anita47 Spring Break 2015
Very Clean, comfortable beds. Friendly polite staff. Breakfast staff was awesome! The housekeeping department was awesome.
March 24, 2015
Rated 4.0 out of 5.0 by 3callmemom Decent room close to amusement parks
Overall, we enjoyed our stay. The sofa bed mattress was in desperate need of replacement. Noise from hallway was quite loud. Having said that, the room was clean, and the staff very courteous. We've stayed here before and will stay here again.
March 24, 2015
Rated 5.0 out of 5.0 by delacerp Great place to stay
I have stayed here twice. The first time I had issues w/my room being next to the elevator but the manager corrected that problem by giving me a discount at checkout.
Second time I stayed here the service was great as it was before. The staff are nice, eager to help, Carlos has the best smile ever!!!
The hotel was clean, quiet, comfortable, safe, and I will definitely stay again.
March 22, 2015
Rated 2.0 out of 5.0 by LbCommon Stranded in San Antonio
We recently moved to Texas from Colorado and were visiting SeaWorld when our car broke down. After having our car towed to a repair shop, we made reservations at the Holiday Inn because it had a shuttle service that would come pick us up. We had no luggage so we were without toiletries. Signs posted throughout the hotel informed us that we could contact the front desk for toothbrush, toothpaste, etc. The check-in desk was unable to provide us with anything and suggested we ask another hotel next door or walk to a local pharmacy. The next morning there was no hot water for showers. When we informed the front desk, they told us that local construction affected their hot water. They also told us they had informed guests of this. However, we were not informed when we made the reservation or when we checked in. In addition, the room was either freezing when the ac was loudly running or so hot we were sweating during the intervals when the ac cycled off. The front desk staff was never rude but acted as if they couldn't understand why we were unhappy with our overall stay.
March 20, 2015
Rated 5.0 out of 5.0 by gabbytonyangie great service and enjoyable
i would have never thought that the stay at a smaller hotel would be so nice . From the time we got there it was a great expericence. The staff made it very welcoming and the rest just fell in place. Overall it was great everything smooth from start to finish. We will go back soon. Thank You All!!!!!!
March 16, 2015
Rated 5.0 out of 5.0 by edwinsports Holiday Inn Express Stay
Outstanding customer service. All staff was professional, courteous and friendly. The entrance, check in area,hallways, elevators, room and breakfast room, were neat and clean.
March 5, 2015
Rated 5.0 out of 5.0 by normalh comfortable beds and great service
loved they place and location service was very good staff was very nice and helpful pool area was great breakfast was great
March 4, 2015
Rated 3.0 out of 5.0 by Claybuster100 Average Stay
Have stayed in this hotel for the past 5 yrs on youth events attended yearly. I have always been happy with the accommodations provided. It just seems that each year we come back, the accommodations aren't as good as the time before. But in all, I have been happy with this hotel and would recommend it to others.
February 24, 2015