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Rated 3.9 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Comfortable and clean I recommend this stay to anyone. The place was clean, comfortable, and a great location near restaurants and seaworld August 16, 2015
Rated 2.0 out of 5.0 by Habitaciones amplias y Comodas Es un hotel de fácil acceso por estar en una avenida, cerca de Sea World y La Cantera August 4, 2015
Rated 5.0 out of 5.0 by Great Staff The staff was so gracious. The rooms were clean, and comfortable and the pool area was well kept. August 3, 2015
Rated 5.0 out of 5.0 by another great night's sleep We always try to stay at this Holiday Inn Express when in the San Antonio area to see our grandchildren. Sometimes we bring them to motel with us so we can spend more time at the pool with them. We have never had a bad experience at this location. August 2, 2015
Rated 4.0 out of 5.0 by Overall experience Not the hotels fault, but had alot of loud people in rooms on the 2nd floor. Doors slamming in middle of night, loud voices. One night someone tried to get in our room, then we heard him and someone else agruing in hall way. You all have laundry facility, but not any quarters to pass out to guests. This actually happened at 2 different Holiday Inns we stayed at on this outing. Other than that, the experience was good. July 31, 2015
Rated 1.0 out of 5.0 by Ruined vacation Musty, wore out beds, rude staff and poor housekeeping just the start. Called to complain the front desk put me on hold for 22 minutes I called on a second phone the same person answered and then she said the manager was at lunch. Called back an hour later and she told me he was still not in I left my number with her and have yet to recieve a call back. But that was par for the course since at the beginning they lost my reservation and sent us on a wild goose chase aroun San Antonio. They said they would refund 15000 points on my account for their mix up and that never happened. I have never in my 27 years as a member with this brand been treated so shabbily. July 31, 2015
Rated 4.0 out of 5.0 by Cold water We have cold water to take shower one day and nobody help to resolved it July 28, 2015
Rated 2.0 out of 5.0 by Poor service Requested no maid service one day and that was given. The next day we wanted maid service and did not receive any. Hallways were loud and one employee at the front desk was very rude on our checkout. July 23, 2015
  • 2015-08-27T12:23:41.299-05:00
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