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Rated 3.8 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Location Great. Location nice staff. And clean hotel. We dont need more July 28, 2014
Rated 5.0 out of 5.0 by Great Staff and good location!!!! I had a really great stay at this hotel. I brought my family for vacation and we weren't far from anything. Downtown was on 20 minutes away and 7 to 10 minutes from Sea World. The staff was very nice and helpful with any questions. I will defiantly come back and visit here again!!! July 28, 2014
Rated 5.0 out of 5.0 by Excellent stay I have no complaints about the hotel, it's staff, location. Great place to stay! July 27, 2014
Rated 3.0 out of 5.0 by Disappointed with room assignment I booked online at the IHG website as usual. When we arrived, I was not told we were demoted to a regular room instead of a suite. We figured that out when we opened the door. The only explanation I received was that the assistant manager changed the room. I asked for a discount but they did not accomodate us. We have stayed at this hotel for three years but we may reconsider next year. By the way, we are IHG reward club members. Apparently, that is insignificant. The bottom line is that no one went out of their way to accomodate us after THEY changed the room. July 23, 2014
Rated 5.0 out of 5.0 by Relaxing Stay My stay at this hotel was awesome like usual. the staff was great and courteous. They were very knowledgeable and always was greeted with a smile. Nothing was too small for them to take care of. July 22, 2014
Rated 5.0 out of 5.0 Great place to stay.... Haven't stayed at a Holiday Inn for years...this will now change...found the staff to be efficient and friendly...really enjoyed our stay...only complaint was that my wife thought the lighting could be better in the complaints... well recommend this particular hotel to others... July 21, 2014
Rated 5.0 out of 5.0 by Best Staff of any hotel i have stayed at Awesome staff very courteous and informative. Loved everything about this property. July 21, 2014
Rated 5.0 out of 5.0 by This is why we prefer to stay at HIEx! We got what we have learned to expect at Holiday Inn Express: a clean room, home-like amenities like a refrigerator, and a good night's sleep. And we got things beyond our expectations: personal and swift service when there was a hitch; and staff asking above-and-beyond questions to make the stay enjoyable. Bravo to the HIEx staff here! This was a great place to stay for our family as it provided easy access to the reason we were in San Antonio, Sea World! July 18, 2014
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