Rated 4.0 out of 5 by 368
Rated 4.0 out of 5.0 by riversider Reasonable and convenient
We were quite satisfied with the hotel. We booked and paid in advance for a lower price which was reasonable considering the location and amenities. We had a mini-suite with mini fridge and microwave that we used for snacks. The complimentary breakfast was surprisingly varied and good. The hotel was quiet and convenient to cable cars and Fisherman's Wharf. We would definitely recommend it and would stay there again if we came back and wanted to be near the wharf.
November 8, 2012
Rated 5.0 out of 5.0 by MARKL GREAT LOCATION
Great Location ....good prices ...clean & comfortable. Would recommend & will stay again.
November 4, 2012
Rated 4.0 out of 5.0 by Bob7142 NOT FOR A BUSINESS TRAVELER..... YET
Travel for business constantly. This hotel has a great location and a wonderful desk staff. However, the eggs were burned and left with kitchen staff not checking why no one was eating them. Poorest selection of tv channels I've seen. As a business traveler I would not recommend. Change the quality of food and offer family and education channels and I'd give you 6 stars in a 5 star rating.
October 29, 2012
Rated 5.0 out of 5.0 Comfortable bed, great service + excellent location
Our check-in and out was quick and painless with the front desk staff helpful and courteous. The room was well appointed; with my choice of pillow style (one of the reasons I stick with Holiday Inn Express). Breakfast was plentiful and the eggs were hot. What more can you ask for?
We "stored" our luggage for our last day and printed our airline boarding passes at a dedicated computer (good idea, not one I have seen before).
October 27, 2012
Rated 4.0 out of 5.0 by kain35 Solid Choice
This hotel is in a good location for visiting San Francisco. We were able to walk to several restaurants, attractions and bars from this location. I mostly stuck to Fishermans Wharf and North beach areas, but found it convenient to get to the bus station for a Niners game from this location.
The room was clean but basic. The lack of WiFi in the rooms, HDTV and a mini fridge was a bit of a downer, but I wasn't there to sit in the room anyway. The beds were comfortable. The breakfast in the morning was alright. Some of the items could have been better in terms of freshness, but there were several choices.
Overall I would stay here if I ever make it back to San Francisco.
October 26, 2012
Rated 4.0 out of 5.0 by Jlsm697 Overall good value
Great access to the Wharf! Staff was wonderful and very helpful. Brandy was very sweet. Pull out bed mattress was terrible for our kids. Room seemed much smaller than website. We got a suite. The breakfast was wonderful! We would stay again. They also called twice to see if we needed anything which I have not experienced before.
October 25, 2012
Rated 3.0 out of 5.0 by kyacker Great Location!
I have stayed in this hotel a few times.... This hotel is in a great location, is newly renovated, and offers breakfast which is of great value when you're staying in a pricey city like San Francisco. Because of my previous visits to SFO, we decided to stay here as I knew what we would be getting with this property. I was in town for business but stayed longer to extend the weekend. Unfortunately for us, it was a busy busy weekend in SFO. America's Cup, the Blue Angels, and the Giants all had events this weekend. So needless to say, the room was VERY expensive.
While the hotel is a great location within two blocks of Fisherman's Wharf, it was really overpriced for the amenities that you receive. The room was pretty small for the two of us, there's no in-hotel restaurant (it's a HIE so that's understandable), and parking was outrageous. Again, I realize this is an expensive city but the parking nearly increased our hotel room rate by 20%.
Overall, this is a good place to stay if you need to get around, just make sure that you have deep pockets when coming to visit, especially if it's during a busy time.
October 23, 2012
Rated 2.0 out of 5.0 by jacksprat Holiday Inn Infrastructure
I've stayed at many holiday Inn Express around the country and the absence of wireless in the rooms is the reason I wouldn't recommend this one. They has wireless and cables in the room, hello did you ever try to plug it into your phone, not likely. Many express inns have wireless in the rooms. Also the lack of fridges in the room was also an issue for me.
October 22, 2012
Rated 4.0 out of 5.0 by aj55 fishermans wharf
Great location, walking distance to almost everything. staff very friendly and helpful. breakfast was great. as other reviews stated not much of a view, but most hotels are like that in the city. plus how much time do you spend in the room anyway.
was a great value for the price.
October 22, 2012
Rated 4.0 out of 5.0 by Travelpro Relaxing Relief
We stayed here after 3 days in the Union Square area. The hotel was roomy with comfortable accommodations. They also allowed us to take a late check-out so we did not have to rush back from our sight seeing tour. I only wish we had checked into the hotel before our Alcatraz tour...we could have saved $20 in parking fees.
October 21, 2012
Rated 5.0 out of 5.0 by ttrains Professional service
Excellent location, comfortable bed, professional service. Will come again
October 21, 2012
Rated 3.0 out of 5.0 by Waldo President
This waterfront area seems to be upgraded since last visit..
October 19, 2012
Rated 3.0 out of 5.0 by kcollins Room
Couldn't get a room with a view. Room was tiny. No housekeeping number to call and the front desk line was busy, so we couldn't get extra pillows
October 16, 2012
Rated 3.0 out of 5.0 by jane10 free breakfast, not enjoyable
breakfast area very crowded, long lines, limited food. loby very generic , and cold apperance
October 15, 2012
Rated 5.0 out of 5.0 by TheWorldTraveler Pleasant Surprise
My wife and I stayed here for two nights for our anniversary, and we loved the hotel. Electronics are a bit outdated (e.g., CRT television, analog clock/radio) and they inexplicably don't have coffee in the lobby 24/7, but everything else was terrific. The room was comfortable and quiet - a trait we value highly. The interior courtyard rooms are the best of both worlds - interior (so no road noise) but with a window and natural light. Best thing about the hotel though is the staff - terrific in all respects from reservations to check in to check out. Only two blocks from Fisherman's Wharf, the location can't be beat. We'd stay here again anytime.
October 15, 2012
Rated 5.0 out of 5.0 by JackS Great location
The location is excellent, a few blocks to the waterfront. The staff are all friendly and extremely helpful. Make sure you meet Joseph at the front desk - very friendly, patient and extremly helpful. Take time and say hello to Joseph.
October 15, 2012
Rated 5.0 out of 5.0 by GJEA6 Great location, clean hotel, ideal for family of 6
We were a family of 6 from Australia travelling around California. This was one of the nicest, cleanest and most spacious hotels we stayed in on the trip. We parked the car and only took it out to drive to Muir Woods. Everything else was either within walking distance or a short bus/cable car ride. Loved it. Breakfast was very, very busy but turnaround was quick so we always got a table, food choices were ideal for us - cereal, toast, bagels, coffee, juice etc. We used the guest laundry in the Holiday Inn next door which was fine but it would have been nice to have a laundry in this hotel. Didn't need the pool as it was too cold. Would have thought a hotel this size and this modern should have had wi-fi in the rooms rather than just in the lobby & newer TV's in the room would be good. Wouldn't hesitate to come back here again or recommend it.
October 15, 2012
Rated 4.0 out of 5.0 by Jazz Friendly Service
This hotel was in a great location to Fisherman's Wharf and surrounding attractions. The staff were extremely friendly and accommodating. Other than the room being a bit small, it was very clean. After reading previous negative reviews regarding the breakfast bar, I was pleasantly surprised at the wide selection of food, the hotel was booked to capacity while we were there and never had a problem finding a table.
October 13, 2012
Rated 5.0 out of 5.0 by OpenWorldNewbie Outstanding service and helpful staff.
Entire hotel and room was clean, spacious and serviced daily with no complaints from me. The location allows easy access to the Wharf and services to downtown. Very friendly staff and helpful when I needed assistance.
October 11, 2012
Rated 5.0 out of 5.0 by CG1963 Great place to stay in San Francisco!
Nice clean, comfortable room. Walking distance to the wharf on San Francisco Bay. If I have the chance to go back to San Francisco, I have a place to stay! The price was a little high since we went when the Oracale convention was going on that week.
October 9, 2012
Rated 5.0 out of 5.0 by Gizmo25 A Terrific Place to stay in San Francisco !!
Holiday Inn Express at Fisherman's Wharf is definitely one of the best hotel s I have stayed at.The breakfasts were delicious, the front desk staff was amazing in their ability to answer any questions we had and the valet parking was very attentive. My family will not stay anywhere else when we travel to the city again. The housekeeping staff kept our rooms very clean while respecting our needs for privacy. Heartfelt thanks to everyone on your staff.
October 6, 2012
Rated 4.0 out of 5.0 by Sue46 Adequate room but no view
I spent four nights at this hotel, and luckily did not have to stay in the room for very long, as there was no view (looked at opposite wall of hotel, directly into the window of another room!). The room was clean, but the TV was an older model and there were very few channels available, i.e. no HD channels, & no FOXnews.
This was cheaper than other San Francisco hotels and the breakfast was great, but if you are looking for something with a view, forget it. I probably would stay here again, as the staff was very helpful, and overall it was clean, quiet, and the bed was comfortable. The location was great, just a short walk to the Wharf.
October 5, 2012
Rated 5.0 out of 5.0 by PUNgirls San Francisco Fisherman's Wharf stay in family room a hit!
Choose this hotel because of the family room that sleeps six! It was the perfect accomodation for a girls stay in San Francisco. Plenty of room for the 6 of us. Hard to find this type of accomodation. Although we had a car, we walked to most of the tourist sights and avoided the traffic and parking hastles. We did the Alcatraz tour, Pier 39, Ferry Terminal, Union Square, Northbeach and Chinatown all within walking and cablecar distance. The room and location was perfect for us, plus free breakfast!
October 5, 2012
Rated 4.0 out of 5.0 by Blue27 Special mention
Good location for our short stay to San Francisco.
Special menion to Brandy (on reception) who was fantastic and supportive when a member of our party needed to be admitted to hospital on our second evening.
September 30, 2012
Rated 5.0 out of 5.0 by kerjam2012 friendly service
Happy to recommend to others. Very close to tourist attractions - got taxi back from town at night. Enjoyed stay.
September 27, 2012
Rated 1.0 out of 5.0 by ArizonaKevin Over Priced and Under Performed
This hotel advertises wifi but it's only in the lobby. As a Priority Club Gold Member the staff was unhelpful. The exercise room has old out of date equipment with no water in the room. You have to go out to the lobby next to the front desk to get water. The rooms have a TV with 8 channels.
September 24, 2012
Rated 4.0 out of 5.0 by Eastcoast55 Priority Rewards Points
Everything was satisfactory with this hotel - good location too. When I checked in, I forgot to provide my rewards # and they didn't ask.. I remembered when I got home. I called them to see if they could be applied. They said No because it was after the fact. I was disappointed with this. That's my only gripe.
September 23, 2012
Rated 5.0 out of 5.0 by happycat55 Loved our housekeeper
We were pleased with our service and even got a note of thank you for our tip we left our very nice housekeeper, now that is a first!
Only complaint the Wifi in room really? who hooks up to a cord like that we use our phone!
September 19, 2012
Rated 5.0 out of 5.0 by DelSey Wonderful location & super service
The staff was very accommodating. The room was very clean and comfortable. The breakfast was very good. A Great Stay!
September 17, 2012
Rated 1.0 out of 5.0 by husker64 rating on hix in francisco
I WAS VERY DISAPPOINTED WITH HIX FOR THE REASONS STATED AND I SUBMITTED A COMPLAINT BUT ONLY GOT WE ARE SO SORRY.
September 13, 2012