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Rated 4.6 out of 5 by 243 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds and quite hotel Our experience at Holiday Inn Express was excellent and relaxing. It is our preferred choice over any other hotel due to the excellent service, clean and safe environment. We love the fact that breakfast is provided which it makes it convenient for use and saves time from looking to where to go eat and also saves us money. We always recommend Holiday Inn Express to our friends and family due to the excellent service and cleanness. July 27, 2015
Rated 4.0 out of 5.0 by Return visit I stay here several times a year. I've seen several workers here come and go. I always have a good visit each time I stay. This time was a little different. I was checking in and I had a newer hire checking me in. He made a few errors while checking me in. The German female, sorry forgot her name, was very nice and helpful. She checked in 3 groups while helping my guy check me in. He acknowledge I was a member of IHG, but the wrong level. To some this might bother them. I understood he was new. Usually when I get here they call me by name and hand me my keys to room and sign in 3 places 2 minutes max. This time it took 15 minutes. Hope he is able to get up to speed quickly. July 26, 2015
Rated 3.0 out of 5.0 by Great staff...... Horrible management, poor ownership 5 night stay. Originally 4 nights....added 1 night at conclusion. Management refused to honor group discount or Rewards Club. IHG intervened, but our only option was to change hotels....the rate would not be changed because the site is individually owned & the owner would not recognize our valuable business. Pool shut down for one whole night due to feces in the pool. July 23, 2015
Rated 1.0 out of 5.0 by Mejoras Mejorar el servicio de limpieza en el Hotel, asi como mas variedad en la opciones del Desayuno (Incluir Fruta) July 21, 2015
Rated 5.0 out of 5.0 by Great service - excellent staff Room location on first floor was excellent; nice size room since we were using a wheel chair. Personal attention to our needs was excellent. July 18, 2015
Rated 5.0 out of 5.0 by Excellent Hotel I stay at Holiday Inn Express hotels very regularly and am generally very happy with the quality of the hotels. This hotel is a little better all the way around than most of the Holiday Inn Express hotels that I've stayed at. If you need a room close to San Antonio, I would not hesitate to book here. July 13, 2015
Rated 5.0 out of 5.0 by Great Hotel Experience If you want to be pampered by the hotel staff, get a great nights sleep, and enjoy a wonderful breakfast buffet that the whole family can enjoy, this is the hotel for you. I was in town to celebrate the birth of my great grandson, who was having to stay a little longer in the hospital. I arrived late and the hotel staff was very courteous and helpful with my every need. The room was beyond my expectations...very large and the bed was more comfortable than my own. After spending the day traveling back and forth to the hospital, it was great to stay in a safe and quiet hotel. July 10, 2015
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