Rated 4.2 out of 5 by 176
Rated 4.0 out of 5.0 by Abear57 Good stay
Enjoyed the stay. Room was nice, breakfast was good, service was very good.
March 30, 2015
Rated 5.0 out of 5.0 by yellowwoman48 excellent service
the stay at this hotel was excellent. i really enjoyed the room and the continental breakfast.
March 23, 2015
Rated 5.0 out of 5.0 by Henry12 Great Service at Front Desk
We did not have reservations and were greeted with a friendly face. We made reservations for our return trip.
March 21, 2015
Rated 1.0 out of 5.0 by Lbritti BAD EXPERIENCE WITH STAFF AND MANAGER
I stayed in this hotel many times, but this stay I was very disappointed for what the hotel stuff and the manager did.
United called me around 2:00 PM my next morning flight was cancelled do to an incoming snow storm(this was on Wednesday), the next flight out was on Friday, so I changed the ticket from Shreveport to Dallas. I called the front desk and I explained what happened, and i ask if was OK for me to check out, I am Platinum and always I can get the late check out. I rushed down stairs and the same person that told me that was OK, she said that she was charging me for the full day, when I wouldn't be there. So i called the manager, and she was worse then the stuff, the Hotel was not sold out, the lady that cleaned my room, did not spend more the 3 minutes inside the room. So i called Customer relation and the lady told me that absolutely i should not pay. She talked to the manager and she had to send to her 20000 points for my early check out. I thank Customer relation for what they did, but this Holiday Inn Express will never see me there ever!! I will tell this to all my co -workers and friend. This manager made few extra box with the holiday Inn points, but will lose many customers for the action against me. PS My rate was AAA rate, so I can check out any day of my stay.
March 21, 2015
Rated 4.0 out of 5.0 by jmcconnell Friendly Staff
I stay at this hotel for business quite often. I am always taken care of by the staff for any of my needs. They greet me with a smile and remember my name. The rooms are clean and comfortable.
March 20, 2015
Rated 5.0 out of 5.0 by tryme1 Comfortable bed and great service
One night stay, excellent, no problems, a great night's sleep
March 16, 2015
Rated 5.0 out of 5.0 by Cliffpol Great place to stay
Always experience the convience of staying at these hotels.
March 15, 2015
Rated 5.0 out of 5.0 by Sje1124 Great stay
Hotel was very nice and very clean. The breakfast was very good.
March 11, 2015