Rated 4.3 out of 5 by 133
Rated 5.0 out of 5.0 by dms0953 Pleasing Property
Stopped at this property without reservations. Desk staff was warm and friendly and did everything to accommodate my requests. Room was impeccable, well kept, and you could tell housekeeping took their duties seriously. This room had a jacuzzi which worked perfectly and well needed after a long day of driving.
I would recommend this property as a priority place to stay.
October 26, 2014
Rated 2.0 out of 5.0 by PLeBlanc Terrible service
No one at front desk upon arrival; check-in process was long; not greeted as rewards member or offered anything. Check out was no better, just not friendly or customer focused.
October 24, 2014
Rated 5.0 out of 5.0 by Gramfam My stay
Great place to stay if you dont want to stay downtown or in the casinos. Close to to highway and clean place to stay.
October 22, 2014
Rated 4.0 out of 5.0 by Biz Traveler 2015 NIce Stay -- Friendly Staff
Stay was for business and the team was very accommodating for an early check-in. Clean room and friendly staff made the stay a nice one.
October 20, 2014
Rated 5.0 out of 5.0 by Brian B in Lake Charles Great Service
Great travel hotel. Great hotel for government hotel. Easy location to I20. Close to airport, but no airport traffic.
October 18, 2014
Rated 5.0 out of 5.0 by Leann6514 Nice Hotel
This Hotel was nice, it was a little older, but it was clean and the staff was EXCELLENT. A hot breakfast was available in the lobby. The rooms were clean and comfortable.
October 14, 2014
Rated 5.0 out of 5.0 by abee49 breakfast choices
I have already commented on a HIE that we stayed at in Louisiana about the quality of the sausage gravy. Same provider, poor quality. No comment made about rewards membership.
October 13, 2014
Rated 1.0 out of 5.0 by EHarrell Worst HIE Experience EVER!
We stayed at this hotel because it was close to the hospital we needed to visit the next day. When we arrived no one was at the front desk. I called the number on the sign to say that I was at the front desk. The clerk was not friendly and told me he was changing a light bulb. When he did show up he took about 30 seconds to check me in. Never asked me what I would like for my Platinum member reward. Unfortunately, our experience goes down from there. The room had a strong musty smell when we entered. The AC was off and it took almost an hour to cool the room down. The mattresses were old and extremely worn. The edges of the mattress were hard and stood up higher than the rest of the bed. The only mirror in the room was in the bath room. We left before breakfast. No one was at the front desk. All in all, this is by far the WORST HIE I have ever stayed in. If we have to visit WK hospital in the future I will definitely book another hotel.
October 10, 2014