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Rated 4.7 out of 5 by 24 reviewers.
Rated 4.0 out of 5.0 by bed The sheets and pillow cases were not soft even though the bed was uncomfortable. The staff was very helpful both when we made the reservation (on the road) and when we arrived. June 12, 2013
Rated 5.0 out of 5.0 by Repeat Visit As Good as the First This was our return trip visit, stopping overnight. Same great welcome. Same great service. Everyone is so friendly one can't help but feel part of the family. I'd give this place 6 Stars and an 11 rating, if I could!! May 26, 2013
Rated 5.0 out of 5.0 by Motel that goes above and beyond Everything about this Holiday Inn Express was a great experience. First, the lady who checked me in, was kind and friendly. She even gave me a free room upgrade since I was a priority member. She also gave me a complimentary snack bag. There was fresh popcorn in the lobby, which was already bagged and easy to grab. Also, there were fresh homemade cookies. My room was nice and spacey. The room was very clean, and the bed was comfortable. Everyone who worked at this hotel were eager to please and very friendly. The next morning, I had a complimentary newspaper in front of my door. Breakfast was great too. Checkout was quick and simple. I will be staying at this hotel again whenever I am in the Shreveport area. May 8, 2013
Rated 5.0 out of 5.0 by Great Stay Than you Very clean and comfortable hotel. Front desk employee named Ian was awesome and very helpful. Also had to talk to the manager and her name was Inky and she resolved everything for me. Stayed again two nights later and had the same experience. I called Ian when we were an hour away and he remembered us and set our room up for us. This was a 5 Star hotel at a fraction of the cost. Great work and thank you....Alan & Adj May 6, 2013
Rated 4.0 out of 5.0 by Pleased Found our stay to be comfortable. We encountered no issues. We would certainly stay there again. April 24, 2013
Rated 5.0 out of 5.0 by Great Room We stayed in the jacuzzi sweet. Wasn't expecting it to be as nice as it was. Though its not as close to the casinos as others it was well worth the stay. Very clean, nice rooms. Would recommend this hotel and stay again when we go back. March 27, 2013
Rated 5.0 out of 5.0 by Nice Hotel I will have to say from the second I checked in I felt welcome here. This hotel has some great qualities. The staff is great here the rooms are clean and up to date. The staff is so friendly and always willing to help you with whatever they can. The breakfast is your typical Holiday Inn Express which I feel could use some more variety. Overall great hotel. March 21, 2013
Rated 5.0 out of 5.0 by Outstanding 1st class service all around. I visited this location to attend a funeral. The staff recognized my priority membership and treated me and my family like family. The location was awesome and service OUTSTANDING. Thanks Shreveport-West. Words cannot express my gradtitude. March 20, 2013
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