Rated 4.2 out of 5 by 247
Rated 2.0 out of 5.0 by FrequentTraveler8107 Comfortable stay but not worth the pay.
When I first opened the door the smell was real smug like the room was very old. i had a king suite with a whirlpool in the room, which did not work in room 219. In order for the whirlpool to work you had to hold the on button the entire time for the jets to go. The whirlpool was clean until you press the button and it starts shooting out dirt. The night staff was great but the morning staff was very rude from the lady at the front desk to the housekeeper. What I paid for this room and the use I got out of it I would have done better just getting a regular room with a king bed. I will never visit this hotel again or recommend it because of the room and the morning staff. Overall the bed was comfortable but not worth it.
November 22, 2015
Rated 4.0 out of 5.0 by GV1965 Room
it was a good clean room. Everything seemed to work and I didn't have any problems
November 13, 2015
Rated 2.0 out of 5.0 by R2D27117 Excessive road noise.
Room was of poor quality and very noisy. Will not stay at this location or recommend this location.
November 6, 2015
Rated 4.0 out of 5.0 by arkansas2018 nice hotel
there was ants in the room but other than that it was a nice room
November 4, 2015
Rated 4.0 out of 5.0 by gunplt Holiday Inn Express® Shreveport - West
Clean and updated. Pleasant staff. Not exactly a suite though... no separate bedroom, no TV in the parlor. No linens/pillows for the sleeper sofa.
November 3, 2015
Rated 3.0 out of 5.0 by PLeBlanc Service needs improvment
I was not greeted as a platinum member nor was I offered the welcome points.
November 2, 2015
Rated 5.0 out of 5.0 by Country17 Professional and courteous staff/Clean Room
We had a memorable and pleasant experience. We received a room upgrade being it was our 34th wedding anniversary. The staff was courteous and professional. Our room was sufficiently equipped with all amenities and very clean. The location of the hotel was convenient for shopping, sightseeing, eating and visiting the casinos. We thoroughly enjoyed our stay.
October 27, 2015
Rated 3.0 out of 5.0 by reghinald Not Good
The Elevator did not word had to take bags up stairs. At my age 67 is the last thing I wanted to do after a long drive.
October 24, 2015