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Rated 4.2 out of 5 by 211 reviewers.
Rated 4.0 out of 5.0 by Poor Service Overall experience was good. The room was clean. I called down the next day due to my child wanting to sleep in, to request clean towels and toilet tissue. I waited over an hour for housekeeping to bring this. After an hour I had to go to the front desk to get this myself, especially with my child needing to use the restroom. The next morning we tried to check out and every other hotel I have stayed out, they put the receipt under the door. So, I had to go back to the front desk where 8 people are standing trying to check out. I ask the desk person why the slips weren't under the door and the response was there was a problem with the printer. The stack of check out slips were about an inch thick and there was no problem with the printer only the feet of the personnel to lazy to bring them to each room. Another issues - pancake machine not working - which my kids look forward to this and apparently had been out for weeks. Glad there is another Holiday Inn just down the street. Will try that one next time in town. I wasn't thanked for being a platinum member or asked if i wanted bonus points. July 30, 2015
Rated 5.0 out of 5.0 by Clean rooms and friendly/helpful staff Holiday Inn Express Hotels are very easy to get to and are usually at convenient locations. I have found them always clean and comfortable. The breakfast offers a variety of selections and the eating area is always clean. July 30, 2015
Rated 2.0 out of 5.0 by Holiday Inn Exp Shreveport This is probably one of the worst staffed hotels I've stayed at and being a Spire member, I stay at a lot. I upgraded my room and still was placed in one looking straight out into the canopy of the front drive. The refrigerator did not work and was told that it would be the next day before maintenance could look at it. I checked out the next morning and went to another hotel for the second night. I would not recommend this property. July 20, 2015
Rated 5.0 out of 5.0 by all around nice place to stop this is a very nice inn ,I stay here everytime im passing on my way to see my mother in law its getting to be my home away from home on my stop lol keep up the good work ..see ya in a few weeks lol July 20, 2015
Rated 5.0 out of 5.0 by Great Room This was a very nice place, nice room ,all I had to do was show them my Id , my room was ready and I was tired. great place will definitely recommend this place to anyone. Breakfast was very good. I had been wanting Biscuits and Gravy for two weeks and I got it there the one night I was there. July 15, 2015
Rated 3.0 out of 5.0 by Bathroom This is a very nice hotel. However, I had one complaint. The tub was not properly cleaned. There was hair left in the tub- a goodly amount. I carry cleaning supplies with me, and it was very late at night, so I cleaned it myself. I did report this the next morning as I checked out. We already had reservations for our return trip to this same hotel which we kept. The second time, the bathroom was very clean. July 13, 2015
Rated 5.0 out of 5.0 by Comfortable bed We always stay at Holiday Inn when we are in shreveport, it is always easy for us to get to where we are going from there. Very confortable and relaxing. we always visit shreveport in the summer July 12, 2015
Rated 5.0 out of 5.0 by Comfortable bed The bed in this hotel was very comfortable and we were given a choice of pillows, which never happens in other hotels. The staff was very courteous and helpful. The hall outside of our room was a little noisy early in the evening but not so when we went to bed. July 9, 2015
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