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Rated 4.3 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by July 12-13 stay As a Priority Club member I usually receive some little amenity ie bottled water, bag of cookies, etc. during this stay and when I stayed there on 6/25-6/26/2014 and again on 7/12-13, I was offered nothing? I had to ask for towels, washcloths, soap,etc as there was insufficient in the room. I booked for 2 adults/ 2 children and there were only 2 towels, clothes and NO soap, etc. I had to go down to pick up the towels, etc because I was told he was there by himself, but I waited a good 5 minutes to get them because he was visiting in the back with another staff member? I stay at this facility at least twice a year and was a bit disappointed this year. On the plus side, the desk person, Ian, was very helpful in giving us suggestions for restaurants and when the dog in the room next to us began barking continually, he quickly changed our room, of course we had the same problem with not enough towels, etc in the room. I will probably stay there again next year, but would also be open to looking at my options. I usually always stay at Holiday Inn Expresses. July 16, 2014
Rated 3.0 out of 5.0 by Comfortable bed but internet spotty Stayed at this location twice and the wifi seemed to be better the first time we stayed but this time it was not available or spotty. We liked the staff and everything else about this location. July 16, 2014
Rated 5.0 out of 5.0 by Great service and comfortable rooms Would highly recommend this hotel in the Shreveport area. Ease of access to interstate and ease of access to downtown. July 11, 2014
Rated 5.0 out of 5.0 by Excellent stay in Shreveport Checked in, I made the reservation just after midnight for that same night, turns out the app defaulted for the following night so essentially I had no reservation for the night I checked in. Had been driving for about 14 hours coming from Albuquerque NM so needed to sleep. The front desk clerk was able to change my reservation after finding me a room and got my son and I a place to sleep for the night. Would highly recommend! June 30, 2014
Rated 3.0 out of 5.0 by Good Place to Stay I reserved a non-smoking room and when I arrived to the room someone had been smoking in it. They also left the window open to clear the air. The staff immediately gave me another room which did not smell of smoke. Other than that everything was nice and what I would expect of the hotel. June 24, 2014
Rated 5.0 out of 5.0 by Perfect Pick Loved the location of the hotel. Not walking distance to the center of activities so it was peaceful and quiet. The individual balcony was an added plus. Staff very friendly and helpful. Galveston is a great place, tons of restaurants and shopping. June 18, 2014
Rated 5.0 out of 5.0 by Quiet Interstate location with comfortable beds I usually prefer to stay away from the Interstate to get good sleep when I'm traveling on the road, but this HIE was so quiet I didn't remember that it was right next to the Interstate. Our teenage children stayed in our room with us very comfortably in queen size beds, not doubles. Breakfast was perfect for us because there was a lot of variety that pleased all four of us. There was free internet service, but since we were just passing through, we didn't not use this service. June 17, 2014
Rated 4.0 out of 5.0 by Comfortable I spent 4 nights here at Holiday Inn Express - Shreveport West. During my stay I have noticed the breakfast items served. The biscuits are my pet peeves, usually they are hard under the heat lamps, but for FOUR days in a row, they were OFF-THE-CHAIN! Soft and fluffy, I think this is worthy of praise to the lady in the kitchen, Jonetta. That's the way customers would want biscuits in my opinion. Thank you! June 16, 2014
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