Rated 4.3 out of 5 by 129
Rated 5.0 out of 5.0 by Brian B in Lake Charles Great Service
Great travel hotel. Great hotel for government hotel. Easy location to I20. Close to airport, but no airport traffic.
October 18, 2014
Rated 5.0 out of 5.0 by Leann6514 Nice Hotel
This Hotel was nice, it was a little older, but it was clean and the staff was EXCELLENT. A hot breakfast was available in the lobby. The rooms were clean and comfortable.
October 14, 2014
Rated 5.0 out of 5.0 by abee49 breakfast choices
I have already commented on a HIE that we stayed at in Louisiana about the quality of the sausage gravy. Same provider, poor quality. No comment made about rewards membership.
October 13, 2014
Rated 1.0 out of 5.0 by EHarrell Worst HIE Experience EVER!
We stayed at this hotel because it was close to the hospital we needed to visit the next day. When we arrived no one was at the front desk. I called the number on the sign to say that I was at the front desk. The clerk was not friendly and told me he was changing a light bulb. When he did show up he took about 30 seconds to check me in. Never asked me what I would like for my Platinum member reward. Unfortunately, our experience goes down from there. The room had a strong musty smell when we entered. The AC was off and it took almost an hour to cool the room down. The mattresses were old and extremely worn. The edges of the mattress were hard and stood up higher than the rest of the bed. The only mirror in the room was in the bath room. We left before breakfast. No one was at the front desk. All in all, this is by far the WORST HIE I have ever stayed in. If we have to visit WK hospital in the future I will definitely book another hotel.
October 10, 2014
Rated 5.0 out of 5.0 by bennyandthetuna Good stay after long drive
drove through texas in one day and was greeted well by this hotel. Clean room. Good staff. Waffle house next door. Can't get better than that after a long day.
October 7, 2014
Rated 5.0 out of 5.0 by Boiler Rat Great hotel for business travelers!
The room was clean, the staff was friendly and attentive, and the fresh, hot breakfast was a tasty way to start my day. I would definitely stay here again.
September 29, 2014
Rated 4.0 out of 5.0 by ndmoss Beautiful Hotel and great service
This is one of the nicest HIExp hotels we have stayed in and the staff and service was excellent. However, I do not understand why anyone would build a hotel in that location. Almost no restaurants nearby, on a noisy freeway and the air smelled of a feed lot, or dairy farm.
September 16, 2014
Rated 2.0 out of 5.0 by Arvymotxwgy It Could Have Been Better
I stayed at this hotel for the first time in early September 2014. During the stay the hotel had to shut off the water to the room during the day. I suppose for maintenance. Well, after they turned the water back on by ~6:00 PM, I notice there was no running water in the bathroom sink. I left the faucet on for a while thinking it just needed to clear the air from the pipes, but by the next morning I still did not have any running water at the sink. I could not prepare normally and had to use the tub to shave, wash my face and brush my teeth. In addition to that, and even though I had a non-smoking room, the room occasionally filled with the smell of cigarettes since some rooms nearby are approved for smoking. Lastly, there was plenty of noise from the highway to keep me disturbed through the night. My stay was not the worst, but it could have been better.
September 8, 2014