Rated 4.5 out of 5 by 91
Rated 4.0 out of 5.0 by sharon1957 Convenient and good overall
This hotel was great for a quick trip. Service was good.
Staff was courteous and caring.
September 25, 2014
Rated 5.0 out of 5.0 by Bleu1 Great stay!
Everyone was very friendly and accommodating. Heather at the front desk helped me get shuttle transportation (even though the shuttle doesn't run on the weekends) and the shuttle driver was very nice and helpful. He informed me about a taxi service (jesse) was very nice and not as expensive as yellow cab. Overall we had a great stay
September 25, 2014
Rated 5.0 out of 5.0 by mikey8 Excellent place to stay
This site provided a convenient comfortable night's stay. I usually book online, but this time I called. I will always call this location in the future because of the friendliness of the booking agent.
September 24, 2014
Rated 5.0 out of 5.0 by JHW55 Convenient to business location, Quite, Comfortable
Staff was very polite and accommodating. Facility was very clean, All services were excellent.
Will stay at this facility my next trip to The Woodlands.
September 23, 2014
Rated 5.0 out of 5.0 by charlotte2312 Comfortable Hotel
Clean rooms, comfortable stay and an affordable price
September 16, 2014
Rated 5.0 out of 5.0 by TALA Great service and super clean!
The service was very good! nice, friendly and quick......rooms and décor updated......clean....... and roomy! We stayed in a king suite and had plenty of room for sleeping and relaxing.
September 11, 2014
Rated 2.0 out of 5.0 by Skbook Has gone downhill
Breakfast was a fiasco on 8-31. The pancake machine was out of batter, the toaster was having problems, there were no boiled eggs, some of the juices were empty and/or watered down & the only meat offered was nasty turkey sausage links. On top of that, the place was so crowded there was no where to sit even if there had been any food left! We got there an hour before breakfast stopped being served, but still had to go somewhere else for breakfast. Also, our room was on the 2nd floor, across from the elevators. People stood by elevators talking loudly several times. And, on several occasions in the mornings & at night there were kids running down the halls on the floor above us, which was also very loud. In the room, the bedside lamp (sitting between 2 queen beds) has been replaced with a 1-bulb lamb! How can 2 people read with 1 bulb turned on between them? It was very dim. We will probably stay somewhere else the next time we go to Spring. We had stayed here several times over the last 4 years. To be fair, the breakfast offered on the 2nd night of our stay was much better.
September 5, 2014
Rated 3.0 out of 5.0 by JT07 Pillows to soft
Need firm pillows.
Great front desk staff and they take excellent care of any issues that come up.
Overall I was happy, but there was 1 incident.
September 2, 2014