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Rated 3.9 out of 5 by 183 reviewers.
Rated 3.0 out of 5.0 by Follow-up needed. The facility pooli is in an adjoining facility, fourteen stories up. Quite a walk. Be certain that you are not placed in the midst of a teenage sports team. I later (upon check-out) found out that plenty of other rooms were available. Breakfast staff want to stop serving about 15 minutes before the end time of 9:30 AM. Front desk staff person was excellent! September 2, 2014
Rated 5.0 out of 5.0 by Great staff, nice stay I would recommend this hotel for a stay in the Springfield area. All of the staff members were very nice and eager to help. August 31, 2014
Rated 4.0 out of 5.0 by Clean location, pool is a bit of a walk We spent overnight at the hotel. The lobby is very inviting, but the hotel is defintely dwarfed by the mammoth Crowne Plaza next door. The room was fine no issues. Access the pool is very interesting. The hotel will give you a key card to access the pool and spa at the Crowne Plaza next door. It is a bit of a trek and maze to get there. You walk outside pase the large air noisy handlers, got thru the "backstage" area of the neighbor hotel, then walk thru the convention area of the Crowne Plaza to the lobby, then take the elevator up to the 14th floor. For use, the key card then didn't work, luckily another guest let us in, otherwise it was a long walk back. Breakfast was pretty good, this is the first time that an HIE omlet wasn't horrible. It was dry, but much better than we have ever had at other HIE's. Breakfast staff was also very friendly. August 29, 2014
Rated 5.0 out of 5.0 by clean and comfortable The staff at this establishment was very courteous. The breakfast consisted of many delicious items and the lady in charge of the area was very friendly and kept the area clean. Our bed/pillows were comfortable, like having two styles - soft and firm - of pillows. August 25, 2014
Rated 4.0 out of 5.0 by An older property? Bathroom counter had big crack in it like someone stood or sat on it. Ceiling fan didn't work. A/C heat ducts up on wall beside the bed--Loud.. Looked like it had allowed some smoking rooms at one time. Disappointing--didn't live up to usual spiffy HIE room. Room 3724 August 22, 2014
Rated 5.0 out of 5.0 by Great visit! Great visit! Would recommend to others. Staff was attentive and quick to respond to questions. August 22, 2014
Rated 5.0 out of 5.0 by Springfield, IL Holiday Inn Is Best for Business While traveling to build cell phone towers, when in Springfield, IL we love to stay at the Holiday Inn. The inviting staff, the spacious rooms, the flat panel TV's, the super comfortable beds, and a delicious hot breakfast are just a few of the reason that we have stayed in the past and why we continue to stay at the Holiday Inn Springfield, IL. August 20, 2014
Rated 5.0 out of 5.0 by Enjoy staying here We stay here every year when we attend the State Fair. Very convenient to have breakfast in the hotel. Rooms are clean August 20, 2014
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