English
Springfield
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-217-5297771
Hotel Fax: 1-217-5291777
Hotel Fax: 1-217-5291777
Rated 3.6 out of 5 by 39
reviewers.
Rated 5.0 out of 5.0 by kydzrn3 Above and Beyond
The hotel was clean, inviting, and comfortable. Staff very friendly and helpful. Breakfast options could be expanded, though. My main comment is focused on the staff. When we awoke Sunday morning and heading out, our car wouldn't start. We were there with a softball group and everyone we knew had already left. We went back to the front desk explaining our situation. There was a deputy at the counter who overheard us, but did not offer any assistance. The front desk worked called over Dave, who I believe was the maintenance worker. He quickly met us at our car to attempt to jump our battery. When that didn't work, he had a device to check the battery and determined it was dead. We let it sit and attempted to charge it,and attempted to jump start it again, which it did after a few minutes. He then directed us to a location where someone could check it for us. Mind you, this was a Sunday morning at 9am! We found an auto store opened and was able to purchase a new battery. Many thanks to Dave. :)
May 21, 2013
Rated 5.0 out of 5.0 by mrhocus Wonderful
Great place, staff was awesome! Enjoyed our room, Highly recommend.
May 19, 2013
Rated 5.0 out of 5.0 by SHMO Nice stay
We stayed one night to attend a convention at the Plaza next door. Hotel is located by many restaurants so dinner was easy and we just had to walk across the way to get the convention. Our car never left the parking lot once we arrived. Room was comfortable and roomy and breakfast was great. No complaints here.
May 16, 2013
Rated 2.0 out of 5.0 by Hopalong Don't stay here
The room was old, dirty, and the air conditioner was on the wall, set at a high setting w/dust coming out of the vents. No comfortable place to even sit beside the bed. Really needs a makeover. Wouldn't choose this Holiday Inn Express again.
May 15, 2013
Rated 1.0 out of 5.0 by Paulywog Terrible experience
Digging for my wallet at check in I apologized for taking to long. The clerks respond was "don't worry I get paid by the hour". The room was in terrible shape. The wall furnace would not shut off and the fan ran all night. The towel rack was ready to come out of the wall with the wall board torn. The bathroom door Knob had been beaten with something. Gouges in the edge of the wooden door. Last, what appeared to be black dusty substance on the outside wall near the baseboard. Didn't want to touch it to figure out what it was! I went to the front desk to report the damage as I wished not to be blamed. We were upgraded to another room for our second nights stay. Our second room and a refrigerator in it that still contained fruit juice and wine from some else's stay. The toilet seat was extremely lose and pivoted on one anchor point. The furnace did work in the second room which made the nights sleep more comfortable.
We did have one nights stay credited. Although the stay was still an uncomfortable experience.
May 10, 2013
Rated 5.0 out of 5.0 by MenDMCJ Clean and neat facility
Family comfort and would definitely stay at this location again.
April 26, 2013
Rated 2.0 out of 5.0 by 11Jake Bad Smell -Musty
This smell at this hotel was horrible for the second time in a row..... 2 different rooms, different floors, different stays. I will only stay here again as a DESPERATE last resort, this smell problem is unaccecptable.
April 23, 2013
Rated 5.0 out of 5.0 by ittap Quiet
My room was quiet, the hallways quiet and I rested very well.
April 15, 2013
