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Rated 4.0 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 by Friendly staff all around This is an older hotel, but it is still a nice hotel The hotel has 4 floors. If you stay on the upper floors you will hear the traffic on I-55. Rooms are clean but somewhat outdated. Free breakfast was good but more choice would be nice. October 26, 2014
Rated 3.0 out of 5.0 by Holiday Express, Springfield, IL Toilet doesnot refill. Toilet lid does not stap up. Sink on/off handle is full of mold/mildew. October 25, 2014
Rated 5.0 out of 5.0 by Expected Service Everything was as expected from this venue. Clean Rooms and use areas. Breakfast area was monitored carefully and pleasantly. Rewards Status was acknowledged and extended with out question. October 24, 2014
Rated 5.0 out of 5.0 by 床铺舒适,贴心 总体不错,值得入住。入住效率高,退房效率也高。和皇冠连在一起,共享泳池。健身房比较小,紧靠I-55, 早餐还算不错,一个服务人员基本一之在忙,入住的人很多,早餐区比较拥挤。 October 23, 2014
Rated 5.0 out of 5.0 by Friendly Staff Good night's sleep. Nice lobby for our group to gather in. Just wish you didn't have to go outside to go to the pool in neighboring hotel. October 23, 2014
Rated 1.0 out of 5.0 by Room comfort The heating and ventilation was terrible. Bed wasn't comfortable. Terrible night sleep. Fitness equipment not operating. October 22, 2014
Rated 5.0 out of 5.0 by Breakfast Outstanding buffet during my departure. The food was great, the layout was second to none. Wish that my stay was longer so I could sight see and enjoy the pool October 22, 2014
Rated 4.0 out of 5.0 by Didn't get what I asked for. I have stayed at this facility several times. Good breakfast. Nice atmosphere. Room comfortable, bed comfortable, TV has sleep mode which I like. However, I am diabetic and I specifically asked several days before my arrival for a fridge with a freezer plugged in and ready to go when I got there. I need the freezer for my ice packs so I can keep my insulin cool during the day. I kept the insulin in the fridge overnight. Upon arrival I had the fridge and it was plugged in but it was not very cool and there was no freezer in the fridge. I turned the temp down and after the first night it was beginning to get cool. What upset me about this was I received an email from the facility telling me it would be ready like I asked. It was not. If you are not going to have what I request then tell me. October 20, 2014
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