Rated 4.2 out of 5 by 89
Rated 5.0 out of 5.0 by Dr. Who Fan HI to the rescue
Not being from the area, I was very surprised to see a weather warning posted on an easel in the lobby. It informed us of a potential weather event and told us how HI was going to handle it.
I felt very safe knowing they had a plan in place and how it would be executed.
September 16, 2014
Rated 5.0 out of 5.0 by ExperiencedHotelGuests Great hotel for Sports stays
We stayed for the annual Soccer Friendlies that took place very close to the hotel. We enjoyed our stay, amenities and our room.
September 11, 2014
Rated 4.0 out of 5.0 by JN9475 Staff was amazing!
Staff recognized membership and upgraded us to a Jacuzzi Suite!! They were awesome and so helpful. Even allowed late checkout with soccer tournament games. Can't say enough about how great they were.
Only negative was WIFI connection. I stayed at a Holiday Inn Express in Chelsea, MI this month for two nights and had the same problem. So we weren't able to do work on our devices or watch Netflix and Amazon Prime during the evenings for entertainment (iPhones, iPads, and MacBook Pro wouldn't connect or maintain a connection...kept disappearing from available networks) I'm also a member of another H brand Loyalty program and the WIFI is always solid in their facilities... I quite often have issues at Holiday Inn locations, so I think the Holiday Inn properties are just not pumping enough high quality routers for their facilities to have adequate coverage throughout the hotels with good support for Apple Devices. It's more important than a TV in a room anymore, so hopefully they step up and correct the problems.
September 3, 2014