Rated 4.1 out of 5 by 80
Rated 5.0 out of 5.0 by Shane44 Stay her all the time
The staff greet me by my name. They look out for me as a treasured guest. I always feel welcome. I have other choices and am even encouraged by my company to stay elsewhere but I have been a long time rewards member and feel I get my monies worth at Holiday Inns.
August 16, 2014
Rated 5.0 out of 5.0 by 2jlowe Had a great time.
A time to relax and have some fun. The room was very pleasant even had a train go by. Just had a great time..
August 14, 2014
Rated 4.0 out of 5.0 by Take me to the mountains! Consistently clean and relaxing
Overall we were pleased with the queen suite which nicely accommodated our family of five. The night before we stayed at the Holiday Inn Express in Hays, Kansas. The staff at that location presented more professionally, and all the breakfast items were left out until breakfast closed at 9:30am. At this St a Charles location, we arrived at breakfast at 9:10, thee sausage was almost gone and the cinnamon rolls were gone. I asked the woman who was stocking breakfast items about bringing out more of each. Her response was "breakfast is almost done". I explained that I not only would like cinnamon rolls and sausage, but I also had two more teenagers on their way down for breakfast. At the same time I overheard another couple asking for refills and receiving the same type of response from the staff member. The staff member did go and refill what needed refilled after that, and was then friendly about it. A positive at this location over the Hays Kansas location is that the queen suite was much larger than the one we had the night before, which was a nice surprise. Overall we were happy with our stay, just a few simple improvements needed regarding staff.
August 9, 2014