Rated 4.1 out of 5 by 292
Rated 5.0 out of 5.0 by Kyrast Professional and friendly
Nice and clean with good wheelchair access. Although we could not book a wheelchair accessible family room our wheelchair user managed to get his chair through a standard family room door. The room was comfortable and a good size for a family of 4. The staff in reception and at the bar were friendly and helpful. I even got a Birthday card from the Ladies on reception when they found out why we were staying. The room was nice and quiet and the bed comfy. Breakfast had a good variety and was enjoyed by all. I will be booking here for my next visit.
April 16, 2015
Rated 5.0 out of 5.0 by Askey Excellent value for money
Enjoyed our stay, the room had everything we needed. would have like the bed to be larger. Will be visiting Stevenage area again and would stay again. The check in staff was very helpful.
April 16, 2015
Rated 5.0 out of 5.0 by Colleen_66 overall an excellent room comfortable night and quite
We had a wonderful experience from the time we arrived to the time we checked out, staff were welcoming friendly and helpful,
Our first impressions was outstanding.
Would recommend to family and friends.
Parking was tricky and feel it would help if we were told were to park, rather than seeing a notice attached to a wall.
April 16, 2015
Rated 5.0 out of 5.0 by chag73 Good location, comfortable room and great service
Enjoyed my stay because of hotel location ideal for shopping and evening outing. Hotel clean all areas especially room, comfortable bed except the pillow but I experience this problem in all hotels. Very helpful staff in restaurant and reception who gave us help for all our questions and needs especially for parking easily.
April 15, 2015
Rated 5.0 out of 5.0 by Mr. Bee. Great people and relaxed setting
I loved the attitude of the staff being foreigner in the UK on my maiden visit they created a memorable experience will certainly come back again!
April 8, 2015
Rated 3.0 out of 5.0 by biscuits62 parking chip problem
Check out staff were not too helpful with problem of parking chip
April 2, 2015
Rated 3.0 out of 5.0 by Udom1105 Hotel with no hot water
The title speaks for itself. One of the reasons i booked an overnight stay near London was to enable to freshen up for a meeting with an embassy in London.
Imagine my disgust to be informed the hotel had no hot water to enable a shower.
Offered a Gym pass down the road 300 yards.
March 31, 2015
Rated 4.0 out of 5.0 by RoSpo Great Value and Reliable Stay
Very warm welcome from staff. Basic room, but everything you need - wish there was a biscuit to dunk in the tea though!
The room was incredibly hot, 28C the thermostat said but this was easily solved by turning on the industrial air con unit to quickly cool the room.
Breakfast had everything you need but I'd say it would be good to include bacon to go with the sausage and eggs.
All in all, a pleasant stay and the location is second to none. Would stay again.
March 29, 2015