Rated 4.1 out of 5 by 244
Rated 5.0 out of 5.0 by SSMI Fantastic stay
Service was excellent, customer service was excellent. Nice, quiett and clean room with a fair and competitive price. The only down side was the lack of parking space (non for that matter)
January 29, 2015
Rated 5.0 out of 5.0 by Mav47 Satisfied customer
The only worry I had was regarding parking my car. There was clear information given about parking free in Matalan carpark 5pm - 9am (or in Southgate carpark)
but just felt that I had to make sure I was up and about and finished breakfast in time to move my car before 9am.
If it had been a hotel private carpark I could have taken my time to leave - but to have a free carpark so near in such a location was a great thing to have so not complaining just making a comment.
Trivial comment re: Breakfast: There was only a tiny bit of rather drying scrambled egg left - but it was enough for me. I could have waited and asked for some new fresh eggs but just wanted to get on with it as time was pressing on for car moving. Since some hotels only do continental breakfasts Holiday Inn offered a much wider choice and was included and not an extra price.
I had to phone down to reception to ask for details of name of internet connection - but when told I connected straight away with no problems - which was free - other hotels I have stayed in only provided limited access or charged. So thought this was a good service.
January 29, 2015
Rated 5.0 out of 5.0 by shell47 location good for the area
Happy with my stay.
choice of pillows a bonus.
Only negative my son would have liked bacon at breakfast.
January 23, 2015
Rated 5.0 out of 5.0 by AndreaC15 Excellent value for money
We stayed overnight visiting family in the area. The hotel was great value for a family of 4. The room was clean, tidy and had everything we needed. Breakfast was good with a great variety so something for all the family! Staff were friendly and helpful. Arriving around 7pm meant free parking outside the hotel overnight and into Sunday which was handy. Would definitely stay again when visiting our families.
January 21, 2015
Rated 4.0 out of 5.0 New Year's Eve Break
The location was very handy for the Gordon Craig Theatre and railway station as well as the bus station which made travel to surrounding places very easy.
The breakfast could be a lot better.
January 14, 2015
Rated 5.0 out of 5.0 by F1mj61 Very pleasant stay
My wife and I stayed over night as it was her works' Christmas dinner. The staff were polite and attentive the food was very good and the room was comfortable, modern and quiet. The hotel overall was clean and tidy, the only 'slight' grumble was a sticky bathroom door! Not a problem, had a great sleep!
January 12, 2015
Rated 5.0 out of 5.0 by ellen1888 good hotel
i would recommend this hotel to anyone that will be visiting stevenage,we drove from glasgow and were checked in within 2 minutes,very quick and easy
January 11, 2015