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Rated 4.5 out of 5 by 144 reviewers.
Rated 4.0 out of 5.0 by excellent staff members Upon arrival, after getting lost in Stirling, I was visiting with my cousin from Glasgow, we were greeted by Morgan and Rona, in a most courteous and pleasant manner, which continued throughout out stay. Both were very helpful, in advising us on times and where to board the park and ride bus at Morrisons, which is just round the corner. They were also able to help, when it was discovered one of us had forgotten the charger for the phone. We must also commend Bryony who was around during breakfast, and her pleasant manner gave the day a great start. The only down side, which are minor quibbles, the mattresses in room 7 were too soft, and one in particular seemed to have seen better days as it had a dip in the middle. We did not complain as our stay was only short, but I have no doubt if we had done so something would have been sorted. The other thing is the vanity unit in the bathroom (the same in all express sites) once it gets wet, due to the material it made from, the water just runs off onto the floor meaning you are constantly trying to prevent this from happening. If a very small hand towel, or even a facecloth was available this would help with the mopping up on the unit itself, instead of using the tissues. But even with these tiny issues we found our stay to be well above par and most relaxing. The restaurant which is right next door is also handy and has a good variety of food on the menu. July 20, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service Easy to find by car, situated away from the main motorway but close enough to go back onto it quickly. The staff were all happy and greeted me and my family with a smile and polite conversation, nothing was any trouble, from booking a taxi for us to go to a wedding, to providing us with a toothbrush. The breakfast is excellent value for money, the dining area spotless, tables cleared promptly. The rooms are comfortable and i liked the choice of pillows. The reception staff were very friendly. July 17, 2014
Rated 5.0 out of 5.0 by Good Service And Comfortable Stay Really enjoyed and really close to Stirling. Nice place to eat just on the doorstep Friendly attentive staff July 14, 2014
Rated 5.0 out of 5.0 by Well satisfied When visiting Scotland, always make our first stop at the holiday inn express in Stirling. Quiet, clean and ideal location.the staff most helpful and obliging nothing too much trouble. July 7, 2014
Rated 4.0 out of 5.0 by Holiday Inn Good Stay disappaointed in Noise in room 154 The Hotel is the normal standrard for the HINN Exoress. The staff were very attentive but unfortunately I was given the room that had the noise all the time. This should not ever be given to any customer. Otherwise it was the usual good quality stay . I did get moved and have no issue except that the room was ever offerred to a customer July 7, 2014
Rated 5.0 out of 5.0 by Comfortable base Quiet base for a break with friends to enjoy shopping in Stirling and local parks. Staff very helpful. July 4, 2014
Rated 4.0 out of 5.0 by HAPPY TOURIST PLEASANT ROOM AND NICE AND QUIET. STAFF MOST HELPFUL AND FRIENDLY. WOULD DEFINITELY USE AGAIN. July 4, 2014
Rated 5.0 out of 5.0 by great stay The only thing i needed was wash clothes , We asked but we told that they did not have any. Other than that it was a wonderful stay. June 29, 2014
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