Rated 4.6 out of 5 by 27
Rated 5.0 out of 5.0 by Bonnie51 Clean ,nice,attractive hotel
Enjoyed my stay very much ,great breakfast bar ,staff are very friendly and knowledgeable.
January 5, 2014
Rated 2.0 out of 5.0 by Submission01 Poor service for IHG member
I realize it was Christmas Eve and Christmas BUT I asked for room 202 and it was confirmed on day of reservation. Yet when I got there I was not assigned to room 202 away from the traffic. I was assigned 205 on the traffic/parking lot side.
The bathroom sink had a big crack .
No one offered bottle water/popcorn which as a IHG member is usually offered.
The bed was not as comfortable.
December 30, 2013
Rated 5.0 out of 5.0 by Aughwick My Place to Stay!
Beautiful place. Staff nice and friendly. Will recomment to family/friends. Love this place! Will always stay here when in Suffolk.
November 1, 2013
Rated 4.0 out of 5.0 by Allmarv Very Accomodating
Everything was ok until an iron destroyed a shirt That I was pressing to wear to church. I was in town to honor an Aunt of my wife at a banquet be given in her honor. The Iron was on the steam mode. As I lifted the iron to move the shirt the iron sprayed brown spots on the shirts that could not be removed. I gave the iron to the lady that cleaned the rooms and asked that another iron be given to me. The lady informed the manager who then proceeded to pay me for my ruined shirt. I was really moved by this gesture. The Manager and staff did all they could to help me with my situation. The place was clean, the food great, and the staff were very nice! Thank you!
October 23, 2013
Rated 5.0 out of 5.0 by Nonny Great place
Really nice place. Comfortable beds. Awesome breakfast!
October 19, 2013
Rated 5.0 out of 5.0 by Ottercat Nice room
We stayed overnight as we were seeing a show at the Suffolk Cultural Center. Very convenient. Our room was clean and well appointed and the bed was comfy. We slept in the next morning and didn't get downstairs for the breakfast, but they were still accommodating and we had bagels with cream cheese and coffee.
Would definitely stay again.
October 17, 2013
Rated 5.0 out of 5.0 by Ninerone Great Stay
This was one of the nicest hotel we have stayed in and will stay again in the future.
October 2, 2013
Rated 5.0 out of 5.0 by alstxi Nicely done
This hotel has a great location that is easily accessed by most of the eastern tidewater area without having to be buried in the city or out in the middle of nowhere. It's off the main road but quite near several thoroughfares to get all around the area. The staff was quite helpful and there were several nice places to eat right in front of the hotel.
September 7, 2013