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Rated 4.5 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by great location and service Perfect place to stay on business. Easy access from highway. Great food and internet February 11, 2016
Rated 4.0 out of 5.0 by recommend this location - but had a problem with WI-FI connection This is a top line H.L. Express property. This would have been a 5 Star in all categories, except for 1 problem that's very important to me : the WI-FI!!! I had a room 1 floor up and 2 rooms down from front desk and barely had any signal. Even when logged on, the IP was dropped frequently - basically unusable. As a business traveler Internet access (& decent download speed) are critical to me. In fact, I cut short my visit and moved to another IHG property due to this issue. I'm thinking that since everything else was well done, this was probably an isolated problem, so I would give this location another chance in future. February 6, 2016
Rated 2.0 out of 5.0 by Holiday Inn Express Suffolk This hotel was nice and conveniently located in Suffolk. Unfortunately, I have marked this hotel low because of the staff member in the front desk who did not treat me like a Platinum member. Staff member was aware that I am an IHG Platinum member; however, staff member did not offer complimentary upgrade, provide information regarding amenity point option, thank me for being an IHG member, nor provided information about breakfast. I have been an IHG member for three years now; however, my stay in Virginia at this location and at the VA Oceanfront Holiday Inn Express have been the only two locations that have not treated me like and IHG member. Hopefully that business practice in recognizing IHG members could be improved in the future. January 26, 2016
Rated 5.0 out of 5.0 by Wonderful Hotel...Everything looked brand new This was one of the nicest Holiday Inn Express Hotels that I've ever stayed at. January 25, 2016
Rated 5.0 out of 5.0 by was great very friendly people and helpful very good please to relax after work January 24, 2016
Rated 5.0 out of 5.0 by Great stay! Pleasant short stay for quick business trip. Place was clean and comfortable. A few restaurants close-by within walking distance. Overall nice experience. January 22, 2016
Rated 4.0 out of 5.0 by Good Stay I really had a wonderful stay and the room was very spacious and clean. The staff on first shift was ok but that morning the front desk person was not friendly January 19, 2016
Rated 4.0 out of 5.0 by Great staff, excellent variety for breakfast The bed was very comfortable, staff was very attentive. No problem connecting to the internet or finding my favorite tv channels. Only bad thing about the room were the lights that were by the swimming pool, curtains didn't block the light. January 11, 2016
  • 2016-02-14 T13:49:37.198-06:00
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