Rated 3.7 out of 5 by 30
Rated 3.0 out of 5.0 by Blizzard7474 Problems
I stay at this location for business a lot and haven't had issues until after the renovation started. The toilet had rust stains in the bowl, also holes in the wall, 2 of them to be exact, not all the way through to the next room but you could see inside the wall. Another disappointment I have for this location is the fact that you only get a bottle of water for being a rewards member, at every other location they at least give you a snack with the water. For the price of the stay amenities should be top notch I believe and they just aren't.
February 26, 2014
Rated 3.0 out of 5.0 by NBJR problems
1. Desk light had no bulbs.(I had night clerk to replace them.)
2. Smoke alarm had been removed.
3. Shower drain plugged up.
4. No hot water in the morning.
5. Ventilation system wouldn't run in auto.
February 9, 2014
Rated 1.0 out of 5.0 by Mark10 Surprise we're in the middle of a renovation!! Feel free to use the stairs if you want to get to your room!
Much to my surprise they were in the middle of a renovation project. Lamps littered the hallway. The elevators were not available because flooring was being redone. All in all, I paid full price for less than complete accommodations. Overall, extremely disappointed. I choose Holiday Inn Expresses specifically for the consistency and it was not there this time.
February 6, 2014
Rated 4.0 out of 5.0 by DeeDeeAnne Remodel on the hotel
The hotel is not bad but they were remodeling on my floor. Strong paint smell. Staff were helpful and friendly.
January 28, 2014
Rated 5.0 out of 5.0 by PeterZ Son and Daughter In-Law Baby Shower
We stayed here for my Son and Daughter In-Law's baby shower.
It was a great place to stay it was very close to everything and will stay here again once the baby is born.
January 23, 2014
Rated 4.0 out of 5.0 by Kennyb315 Construction
Stayed at this location before in the past and enjoyed my stay and would have enjoyed myself if it wasn't for the construction. Although they did a good job of concealing the work which was being done, my sinus/allergy detected it.
I would definitely stay at the Sumter location again minus the construction while recommending it to my friends/family.
January 1, 2014
Rated 4.0 out of 5.0 by Othorn Comfortable bed
Clean, comfortable room with friendly and accommodating front desk staff the day I checked in. Although the hotel had few guests that evening, the hotel put a family next door to me. Turns out they had noisy children and I had to call the desk to complain around 11:30 pm. Didn't get much sleep.
I would recommend separating the guests by several rooms when the hotel is empty to ensure the patrons quiet enjoyment of their room.
December 30, 2013
Rated 5.0 out of 5.0 by ezc925 Clean room and breakfast room impressive
My family and I really enjoyed our stay at your hotel over the Thanksgiving weekend. The rooms were clean, with a refrigerator and microwave (for heating leftovers).
I was really impressed with the breakfast room layout and the spaciousness and modernization of it. The self serve buffet consisted of bacon, ham, sausage links, scrambled eggs, biscuits, sausage in white gravy, various cold cereal choices, instant grits, instant oatmeal, yogurt, pancakes,water, coffee, tea, OJ, apple juice, cranberry juice, bananas. So many choices and it was hot.
I highly recommend this place and will definitely stay again.
December 9, 2013