Rated 3.8 out of 5 by 22
Rated 3.0 out of 5.0 by Doctoad2 Under Construction
Had a 4 and 2 day stay in the same week. There was construction happening and renovation being made. I felt there was more issues with the contractors and their poor quality of craftsmanship that made the over all stay not the best it could have been. There were many issues with the rooms reserved and stayed in, and being a fire fighter with extensive construction back ground, I was able to address some safety issues with the manager/owner. The staff and manager were very professional and went out of their way to take care of our concerns to the best of their ability. I feel that once some issues are corrected with the contractor and certain safety issues addressed and repairs made to unfinished claimed competed work done, this will be a great establishment to stay in.
I would recommend this facility and would stay again. I just hope the owner is able to have a better contractor come in and repair and complete the remodel with a higher standard of staff and professionalism.
November 17, 2013
Rated 3.0 out of 5.0 by ChadR81 Renovation was going on and was far from completed
This hotel was obviously under renovation from being another local hotel and they had a lot of work left to do. My room had been renovated but there were gaps in the threshold between the tile in the bathroom and the carpet and the entrance to the room. I also noticed in the early morning hours that my window shut at an angle and there was a gap at the top that allowed air and highway noise to come into my room. If I had it to do all over again I would not have stayed at this hotel. I get the same quality in much cheaper hotels when I travel and have come to expect much better from Holiday Inn Express.
November 3, 2013
Rated 4.0 out of 5.0 by emmie2007 bed
bed was comfortable but bottom sheet or mattress pad underneath made sheets feel scratchy?
October 16, 2013
Rated 5.0 out of 5.0 by MartinJJ133 Very clean and great service
Hotel was very clean, breakfast hot and staff execellent.
August 19, 2013
Rated 4.0 out of 5.0 by Wordgirl A Great Choice
This hotel was very comfortable, clean and well decorated. The people at the desk, and even the staff we saw in the hallways, were all super friendly. If you come to Sumter, for work or passing through, this Is a really nice hotel.
August 16, 2013
Rated 5.0 out of 5.0 by Plow Great Hotel
Nice place to stay with great bedding and friendly staff.
July 15, 2013
Rated 5.0 out of 5.0 by Timmyb1960 Sumter to work
The man at the front desk knew the town!
I can't tell you how many times I've travelled and when requesting information from the front desk I get blank stares or an excuse of 'I'm not from here...'
The staff at the hotel was friendly and knowledgeable.
I can't say enough good things about this place.
July 3, 2013
Rated 5.0 out of 5.0 by BillM2012 A Great staff & Hotel
I stay in this hotel frequently and the staff and accommodations are always 1st class.
July 2, 2013