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Rated 4.2 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Return Visit We stayed here 5 or 6 years ago and I must say the property has been maintained and well cared for. Friendly staff, fair value, and clean rooms can be expected. October 16, 2014
Rated 5.0 out of 5.0 by great vies at location all amenities were great, nice room, clean hotel, good service, nice lobby waiting and relaxing area, swim pool looked inviting, breakfast choices were great and on time, rooms were quiet and clean, internet availability was great and staff helpful when needed, newspapers and bill arrived promptly October 16, 2014
Rated 5.0 out of 5.0 by Great employees Front desk personnel were extremely helpful and friendly October 15, 2014
Rated 5.0 out of 5.0 by Room choice I was placed right next to the elevator and at times could hear the dinging of the bell and voices. In the future I will request not to be next to the elevator. October 14, 2014
Rated 5.0 out of 5.0 by Location We enjoyed the stay at the Holiday Inn Express in Tacoma but would have preferred a better location due to the fact that the surrounding area in which the hotel is located is somewhat run down. This made us feel a little uneasy with leaving our vehicle outside at night. I have a suggestion that would have made us feel more comfortable. It would have been nice to know that there was a security guard that patrolled the lot from time to time. October 13, 2014
Rated 5.0 out of 5.0 by Great stay for PLU Homecoming Reunion! Stayed here with four old college roommates in two adjoining rooms. The Holiday Inn Express was perfect in every way, no complaints. The rooms,bathrooms and beds were clean and comfortable, the hot breakfast was outstanding. In short, a wonderful stay! October 10, 2014
Rated 5.0 out of 5.0 by Better than most Holiday Inn Express hotels At first I mistakenly booked this hotel since I thought it is located near the airport (and it turns out that it is still 20+ miles away). However, when I arrived there, I was glad that I choose it. The hotel staff is nice and the facilities are better than regular Holiday Inn Express hotels. October 9, 2014
Rated 2.0 out of 5.0 by Facilitiy and Room Room was a good size and price was reasonable. In fact, we had stayed at the Shiloh Inn twice previously for a week or so each time. Based on our experience at Holiday Inn Suites about a year or so ago, we decided to stay here rather than Shiloh Inn. Unfortunately the quality of your room mainennance has dropped significantly. We found an opened safety pin by the bed where it could have easily been stepped on causing injury and Lord knows what else as a result. This would not have happened if the floor had been vacuumed. There were obvious crumbs from a previous guest in several places. The bathroom floor towell was dirty on one side, as if it had been used once and then turned over. The overall condition of the facility indicates a lack of thorough cleaning. Despite all this, we noticed that five or six of your room cleaning staff were engaged in the simple project of washing down the entry "porch" area. This is a project that can be done with one or two people in about 30 minutes. Why there were five or so working that long or longer is beyond me. This indicates a problem, not with your workers but with some level of management or supervision. October 7, 2014
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