Rated 4.4 out of 5 by 258
Rated 5.0 out of 5.0 by Hors'in Around Very Comfortable and Friendly
We've been coming here 3 times a year for the past 2 years for my daughter's High School Equestrian Meets the is 12 miles away. This hotel is exactly what we need to get a comfortable and clean stay with quiet and dark rooms and comfortable beds for sleeping.
February 2, 2016
Rated 3.0 out of 5.0 by BankerManUSA Better than expected Tacoma-area hotel
I was quite impressed with the ease of check-in. The front desk was polite and efficient. I stayed on 3rd floor nearby the elevator. I found the sound of the elevator chimes to be quite bothersome, but soon ignored it. It seemed like there's not quite enough insulation in the walls as you can fairly easily hear your neighbors and every door slamming shut down the hallway.
On the positive side of things...the King room was HUGE. There's quite a bit of space for you to keep luggage or do pilates/yoga in your room (bring a mat). Front desk was accommodating in my request for a late check-out, though housekeeping might not have gotten word of that as I had several knocks on my door from them asking when I was leaving.
This property is quite close to I-5, but no noise issues. It is also in direct flight-path of the Joint Base Lewis-McChord (JBLM), so expect large aircraft flyovers to rattle your windows a few times. Caught me off guard once or twice.
Hotel breakfast was on par with this chain. I noticed beverage selection wasn't completely stocked, but staff were nearby and willing to get you something if it wasn't there (lemon tea).
Overall, I'm happy with this stay, though, the price tag was too high compared to other hotels in this quality level. If you've got business in the area and a travel expense account, IHG is the best loyalty among the local competitors.
February 1, 2016
Rated 5.0 out of 5.0 by KCMO headed south Quality stay as expected
No surprises. Comfortable stay and location is convenient to I-% and everything the area has to offer.
February 1, 2016
Rated 4.0 out of 5.0 by al1enoar Comfortable and convenient
Comfortable and convenient with a great staff. Will return again when in town for business.
January 25, 2016
Rated 5.0 out of 5.0 by sgm davis sgm
i absolutely love this holiday inn express and will stay here every available opportunity. the sauna is fabulous.
December 22, 2015
Rated 5.0 out of 5.0 by Mark US2 Inc Holiday Inn Tacoma
Great Hotel I stay here all the time. Great Pond behind the hotel. Good restaurants in the area.
I highly recommend this fantastic Hotel!
December 21, 2015
Rated 5.0 out of 5.0 by NeilG60 Very nice
For our business we were working in Tacoma and stayed at the Express on two consecutive weeks. The staff was extremely kind, friendly and helpful. They really made our stay a joy!
December 15, 2015
Rated 5.0 out of 5.0 by c502cid Great staff!
This hotel is one of my favorites. Great staff, led by Alexis who is one of the best in the business, but everyone there is really good too.
December 13, 2015