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Rated 4.2 out of 5 by 66 reviewers.
Rated 4.0 out of 5.0 by Friendly people and consistent I am only in the Tampa area several times a year. I have never had any problems and the staff is very nice. I try to stay at this property if a room is available. Rooms have always been clean and fresh. However, the rug at the elevator good stand a good cleaning. February 28, 2014
Rated 5.0 out of 5.0 by Excellent accommodations My family and I loved the cleanliness and amenities of the room. The breakfast choices were excellent. February 26, 2014
Rated 1.0 out of 5.0 by Filthy room The room was not cleaned well. I should have requested another room, but I was with my mother, who has cancer- we were staying because of an appointment at Moffitt- and she had already gone to bed by the time I discovered how filthy the room was. There was hair everywhere in the bathroom- on the counter, on the floor, and in the toilet. Whoever stayed there before us had used the hair dryer and there was brown hair goo smeared all over the hair dryer. February 21, 2014
Rated 1.0 out of 5.0 by my stay in Tampa my stay at holiday inn express in north Tampa was great..It was very clean ,everyone there was real friendly and anxious to do every thing to make my stay comfortable...the price was reasonable and I would definately recomend this hotel February 14, 2014
Rated 5.0 out of 5.0 by Nice Property Near USF and Bush Gardens The hotel property was nice and well kept. Breakfast has a good variety of choices. The room was clean and spacious and overall well-maintained. Beds were comfortable and slept two comfortably. The pool was great and there was even a spa/Jacuzzi. Would definitely recommend this property for a quick stop in Tampa. February 13, 2014
Rated 1.0 out of 5.0 by Horrible customer service upon checking in I have never been treated so rudely during check-in as I was during my most recent stay at this hotel (and I have stayed here several times)! I had noted on my prepaid reservation that I required 2 beds (and had reserved a 2 Queen Bed room in advance) and when I arrived, I was informed that only single bed rooms were available. When I asked why I was not notified prior to arrival, I was told that they do not do that. When I said that I was unhappy with this, she said she would refund me for my room and I could go stay elsewhere. It was too late at night for that (plus I had my 87-yr old mother with me) so I said that was unacceptable. She then told me I could have a King room with pullout sofa - I accepted but said I was very unhappy about it. She then told me that she didn't have to listen to me "going off on her" and told me she would call the police! It was the most ridiculous and rude treatment I have ever experienced. This night manager (Brenda) was very uncaring and not customer service oriented in any way.I will never stay at this hotel again. And my opinion is that, if the hotel chain provides a section for Notes on reservations, than they should read them and act accordingly! It seems that my request was not paid attention to nor cared about. February 12, 2014
Rated 4.0 out of 5.0 by Nice hotel, but the internet is slooooow!! Was experiencing Internet so slow that I couldn't even check email in a timely fashion. I called downstairs to see if they were having issues and was told that the Internet at the front desk was fine. She suggested that maybe it was my laptop. It wasn't, I was having the same issues with the wireless on my iphone too. In this day and age, I think we should expect a decent internet connection. Perhaps the routers need to be updated or expanded so that all rooms have good access. Other than that, we did have some trouble keeping the room temp comfortable. Couldn't find a good setting on the air conditioner. Other than those two issues, the hotel was nice. February 11, 2014
Rated 5.0 out of 5.0 by Great hotel This was a great choice. It's a little far out from Tampa but not to far. Rooms are clean and comfortable and the staff will take care of you. February 6, 2014
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