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Rated 4.2 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by Excellent rooms but poor Internet Service Check-in staff was very friendly, breakfast was very american but not international, the property is perfectly mantained, people working at breakfast service were less friendly, wifi Service was poor, which was sometimes anoying! August 17, 2014
Rated 5.0 out of 5.0 by Friendly, Helpfyul Staff We really enjoyed our 4-day stay. The hotel is conveniently located near 75 and USF. The room was clean and comfortable. There was a wide selection for breakfast and the staff was great. August 10, 2014
Rated 5.0 out of 5.0 by Excellent property I stay at this property each time I visit Tampa and always am happy when I leave. The only thing is the time before last I wasn't offered a rewards package or miles. The desk clerk said they didn't have them. However the last time a different very nice young man did. August 8, 2014
Rated 5.0 out of 5.0 by Excellent stay in Tampa Great hotel. Very clean. Staff very friendly. Location is perfect. Very close to Busch Gardens (10 min), but tucked away in a business park away from the craziness. August 8, 2014
Rated 2.0 out of 5.0 by Large room, comfortable bed, great hotel minus internet Overall, the room was exactly what I expected minus the internet connectivity. The room was large, very clean, and had a very comfortable bed. I would have given the Overall Experience 5 stars except that the hotel provided internet was unusable. The wifi signal strength showed full bars but getting connectivity through to the internet was all but nonexistent. This was for my work laptop and for my personal tablet. Thus, I had to tether to my cell phone to obtain internet access. August 6, 2014
Rated 3.0 out of 5.0 by Hotel Has Gone Down... I hated to say I couldn't recommend this hotel being that we've stayed here at least several times each year for the past 3 years. But the hotel has gone down in several ways. It used to be very clean. Now, it's kind of hit and miss. This last time the shower was clean except for around the edges. The time before it seemed like the carpet had not been vacuumed. The main reason our stay wasn't completely satisfying was the cleaning staff. As stated by others, they stand in the hallway and talking VERY LOUD to one another. When we were leaving, one yelled (from inside the room across the hall where she was cleaning# and asked if we were checking out. We had #upon arrival# asked for a late checkout, and being that it wasn't even the regular checkout time, not sure why she was even asking. She then continued to talk to another cleaning lady, inside the same room she was in, very loudly. She was talking about personal matters - not work related conversation. When we returned to our room, there were another set of cleaning ladies talking to each other - one in a room down the hall, the other in a closet next to the elevator. They were yelling back and forth to each other about supplies. I understand that this is a JOB for them, but they should be made to understand that this is a place where guests sleep and rest. Whether it's 10 PM and 10 AM, they shouldn't be talking loud or yelling to one another. People can #and do) sleep at all times of the day. Unfortunately, after a couple occasions of the room not being totally clean, and of the loud cleaning ladies, we've decided to find another hotel to stay in when we come into town. Management should really look at the cleanliness issues as well as maybe advising the cleaning staff of appropriate "inside" voices to use while working. And no, the last 2 times our reward club member status was not recognized by the staff. August 2, 2014
Rated 5.0 out of 5.0 by handicap room requested handicap room. However room was noted as hearing accessible and the one time we stayed it had a bar by the toilet and a hand held shower head. The next room same title - no bar or no hand held shower head. we were able to use the room with no problems but wondered about it. August 1, 2014
Rated 5.0 out of 5.0 by Mini-Vacation Everything was Amazing @ your hotel and your staff was great July 31, 2014
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