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Rated 4.0 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Great front desk service I have stayed at HIE in other cities, but the West Chester one really stands out for excellent customer service. Jessica at the front desk is especially good at her job! The room was across from the elevator, which gave me pause, but we were not woken up at all. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable and clean We traveled through the area for vacation and stayed for one night. Everything was very clean and very comfortable. The breakfast was great, you can't get a hot breakfast at too many places and the cinnamon rolls are awesome! October 15, 2014
Rated 4.0 out of 5.0 by Great Staff I want to commend the front desk staff. I use the hotel often and they are always Very nice and they make me feel at home. After a long day at work it's like I have friends waiting for me. October 14, 2014
Rated 5.0 out of 5.0 by Very good choice for staying in this area We had an enjoyable experience. We found the room charge to be very reasonable considering the area in which this facility is located. This is close to a lot of attractions especially Longwood Gardens and Brandywine River area attractions October 12, 2014
Rated 4.0 out of 5.0 by Fine hotel Great check in, great front desk service. Room was problems with TV, bed, bedding, bathroom, and AC. Pool was very nice! Good breakfast too. October 9, 2014
Rated 3.0 out of 5.0 by Couldn't sleep The hotel was clean and the staff were very pleasant. The mattresses were extremely soft/saggy. The hotel is right on the highway and traffic noise kept me awake all night. Given that I'm a light sleeper, I wouldn't stay here again. October 9, 2014
Rated 5.0 out of 5.0 by Excellent My husband and I were in the area for a party and did not want to drive 1 hour home. The holiday in was convenient. Staff very friendly. Complimentary breakfast was offered and I was very impressed. October 9, 2014
Rated 5.0 out of 5.0 by Family weekend at WCU Booked for fmaily weekend at WCU, Property was nice. I would stay agian October 9, 2014
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