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Rated 3.6 out of 5 by 223 reviewers.
Rated 2.0 out of 5.0 by Notschlaf Nicht so unser Hotel. Siehe unsere Bewertung. Werden sicherlich ein anderes Hotel bei einem Vorabendcheck-in bevorzugen. September 8, 2014
Rated 4.0 out of 5.0 by Normal Holiday Inn Express This property meets the standards that you would expect from a HIE. I would recommend it. My only caution is that the shuttle to the airport fills up quickly. The property should recognize that the majority of the people staying here are staying to go to the airport. Therefore, they need to increase the shuttle capacity, run an additional shuttle during peak times, etc. September 5, 2014
Rated 5.0 out of 5.0 by beds the beds were lumpy and in need of changing out to new ones. September 5, 2014
Rated 5.0 out of 5.0 by Komfortables Zimmer Sauberkeit, Ruhe, alles ok. Ausser die Matratze des Bettes lässt zu wünschen übrig. Viel zu weich, dürfte härter sein. Ich denke es braucht eine neue Matratze für dieses Zimmer. Habe nicht gut geschlafen wegen der Matratze. September 5, 2014
Rated 5.0 out of 5.0 by Perfect The hotel is perfect to visit Zurich. The ratio quality/price is excellent. September 4, 2014
Rated 2.0 out of 5.0 by One Night Stay Arrived Zurich missed the last 11.15pm shuttle bus due to late arrival BA from LHR. Had to take a 28 swiss franc taxi ride to Hotel. Checked in to our pre booked priority club non smoking room on 5th floor. Went up to our room opened the door only to find the chain on the door as room already occupied. Back down to reception given another key to another room which didn't work. Went back down to reception issued another key that also didn't work. Eventually given a key to a ground floor room right on the main road - key worked but the room had a terrible smell of smoke as it was a smoking room. It was now 12-45am. Went back to reception finally given a room on 4th floor. Given one complimentary drink as a priority club member but as the reception staff were doubling as bar staff we had to wait some time for that. Not a great experience. September 4, 2014
Rated 1.0 out of 5.0 by Fine hotel, uneven staff, airport shuttle cancelled The hotel was fine, but the free hotel shuttle I reserved was not available. I called the hotel a few days before and was told that I was put on the 7:30am shuttle reservation list. I confirmed at the desk when I checked in that I had a 7:30am shuttle reservation the next morning. However, when I went to the desk to check out and get on the shuttle, the desk clerk told me that there was no reservation for me, and I was not allowed on the shuttle. He told me that my only option was a taxi. The taxi driver was already at the counter talking with the clerk. The clerk, who was very unfriendly, said that the cost would be about 20 Swiss Francs. It was actually 29, plus tip. It seems to me that the clerk and the taxi driver worked a scam, ignoring or deleting my shuttle reservation and forcing to take the taxi. But I had no other way to get to the airport, so I paid. August 31, 2014
Rated 4.0 out of 5.0 by Gelungener Stopover vor dem Abflug Ruhige, saubere Zimmer. Freundliches Personal, welches trotzdem rasch die Check-inn und -out-Arbeiten erledigt. Verbessert werden könnten noch die Servicezeiten beim Essen (Dauer Bestellung bis das Essen am Tisch serviert wird) sowie die Matratzen der Couchbetten (sind eher ein Notbett, denn ein Bett im eigentlichen Sinne). Ansonsten war es aber, auch in Anbetracht des Preises, eine sehr gute Dienstleistung. August 29, 2014
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