Rated 3.5 out of 5 by 140
Rated 4.0 out of 5.0 by Holger Gregory Holiday Inn Express always good value
Friendly, courteous and fast staff. Speedy and accurate Check In and Check Out. Breakfast with variation.
February 14, 2014
Rated 2.0 out of 5.0 cozy
the internet is horrible, very slow,
The rooms should have mini bars
January 23, 2014
Rated 4.0 out of 5.0 by Breakfast Message to UK Management: Not enough staff for the amount of work
Except for the fact that WLAN and especialle UK TV channels do only work with interruptions the hotel ist great.
But what you can see is that group management from UK try to squeeze out as much profit as possible since there is way to few staff for the amount of people that need to be taken care of.
If I as a customer feel uncomfortable because I see the tremendouns amount of work that these very nice people manage every day .. well, then there is something wrong.
I am a platimum meber and I do see a lot of hotels but there is none where the staff is as effective as in this hotel.
CONCLUSION: hire more people instead of having them to more and more work. You (UK management) overdid it!
And this is becoming more a more something like child work ... this is not to be supported!!!
Treat you people right and give them room to breath a(nd not exploit them until they just can not deliver the service I expect.)
January 21, 2014
Rated 4.0 out of 5.0 by David S Airport Hotel
Nice clean property, helpful & professional staff.
However, PLEASE have more than 1 person working the reception desk in the morning when guests have to check out and catch a flight!!!!
There was a long queue for the 1 receptionist and for those who were cutting their timings fine, they would risk missing their flight!!!
January 12, 2014
Rated 1.0 out of 5.0 by Heiko75 Never agian in This Hotel!!!!
Breakfast was terribele fell like a Youth Hostel.....
January 12, 2014
Rated 4.0 out of 5.0 by Hiddenmb The night before a lift back home
We would stay here again. The staff's
Ability and willingness to speak several
Languages is impressive.
Given this is a Holiday Inn Express
Brand, the free wifi
is misleading. Ie perhaps you could
Make the 1/2 hour limit more salient
For your customer at time of booking.
The shuttle service and driver was
Excellent... Both on p/u and drop off
The breakfast was tasty and plentiful.
Is your staff is paid well? They need
To be, given the high expectations
Of customers that are simply there
For a night to catch a plane or that just
Landed after a long flight.
Ps you might sell more food and beverage
If there was more staff at the bar/restaurant
Keep up the good work
January 5, 2014
Rated 4.0 out of 5.0 by EnjoyTravel Superb value for money
+value for money including breakfast in an expensive city, proximity to airport, highways and train, shuttle bus to airport and city, Xbox for kids
-mattress very firm to the point of uncomfortable, waiting lines at reception when groups arrive from the airport.
yes, I will definitely return.
January 4, 2014
Rated 5.0 out of 5.0 by Amigouno Top Facility and Hotel
Excellent overall accomodation and fully recommendable for a short visit
January 3, 2014