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  • 1 877 8 INDIGO
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Rated 4.6 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by Anniversary Getaway Success Great room and very friendly people. No complaints about the room or service. Short 10 min walk to Disneyland, no need for a shuttle. Would definitely stay here again. March 26, 2015
Rated 2.0 out of 5.0 by Hugely disappointing!!! As an IHG member I was incredibly disappointed with this property. I reserved two rooms and was told that they were interconnecting rooms. This was not the case as it appears that none of the rooms at this property are interconnecting. I called early in the morning of my arrival date (around 0600) to insure that my other party that was arriving before me, would be able to check in as the reservations were under my name. I was told that this would not be a problem and that our rooms had already been blocked off, cleaned, and were awaiting our arrival! Wow... This was nice to hear. Unfortunately it wasn't the case. When my other party arrived at 11am they were told that the room was not ready yet and that check-in isn't until 3pm. Ok no worries, perhaps it was a misunderstanding between the front desk clerk and myself during the early morning phone call. My other party was able to get into their room around noon. When I arrived around 1pm, I was told that my room was still occupied and that the individuals in the room have a late check out and that I would have to wait. I inquired as to why I was told that the room was available, cleaned, and awaiting my arrival at 0600 that morning and the only retort that I received was a blank stare and then the arbitrary, canned question "So where are you coming in from?" Frustration level starting to increase..... Upon the other guests check out, the front desk advised me that they would have the room cleaned in 5 minutes and it would then be ready for my arrival. Interesting... How clean can you honestly get a room within 5 minutes?!! Once we got into the room everything appeared to be ok. We were traveling with a baby so it was nice that each room had a miniature refrigerator so we could keep milk nice and cold. As you guessed it, the refrigerator didn't work. I called down to the front desk to advise them of this problem and they stated that they would have it remedied immediately. Two days passed before anything was ever done with regards to the refrigerator. We checked in on Sunday and they finally got around to exchanging the unit on Tuesday afternoon after numerous complaints and gripes from me. On Wednesday, after a long day at Disneyland, my wife went to freshen up, only to find that the "clean", freshly folded towels that were left by housekeeping, had dried snot and green mucus all over them. I can understand if the washing machine that housekeeping uses can't get every item cleaned. My huge issue is that nothing comes out of the washing machine folded. There is no way that whatever housekeeper folded that towel couldn't see such a disgusting infraction. I complained about this to the front desk as well, only to receive a half hearted "Sorry". I did receive a phone call in my room later stating that they would like to credit my IHG account with 4,000 points as a way to apologize for the issues that I had during my stay. I thought to myself "hey that is fairly generous of them" and thanked the clerk for the call. The points were never deposited.... This easily has to be the worse IHG property that I have ever stayed at which was hugely disappointing as I had heard nothing but good things about Hotel Indigo's. My family and I travel to Disneyland at least three times a year. I will return to Anaheim in July and have already booked a stay at another property outside of the IHG family. Don't waist your time nor your hard earned money on such a mediocre property! March 20, 2015
Rated 5.0 out of 5.0 by Great location It's a 10 minute walk to the front gates of Disneyland, which is great. It's nearby a few shopping centers and small restaurants. Rooms were clean, and very well taken care of (looked brand new). Parking was free. Front desk was great and even left a birthday note for my girlfriend. They also sell Disneyland tickets right in the hotel, which is great. March 19, 2015
Rated 5.0 out of 5.0 by Funky Spacious Rooms First time visitor, loved the look and feel of the hotel rooms. I like that they featured Aveda products but felt that they didn't clean as much as I would have liked. March 19, 2015
Rated 5.0 out of 5.0 by Another Perfect Stay My family and I have frequented this Hotel even before it was converted to an Indigo. It was good as an HI Express, but Excellent as an Indigo. Everything about the hotel is perfect, including the staff. They are attentive to all needs and want your stay to be pleasurable. The beds are among the most comfortable I have ever slept in and the rooms are beautiful. March 18, 2015
Rated 4.0 out of 5.0 by Bed was comfortable, lots of space, and good service I liked it a lot although the pricing was a lot for the stay. It should be more affordable. March 18, 2015
Rated 4.0 out of 5.0 by Great location but noisy Beautiful hotel and great location....however that location also goes with being on a very busy road that is loud all day long. We had a king suite and unfortunately the bedroom portion was right on the main street making it difficult for my small child to fall asleep and stay asleep. I would stay again but would definitely ask for a room that wasn't facing the main road. March 18, 2015
Rated 3.0 out of 5.0 by Hip Hotel, walk to downtown Disney Hip hotel a short walk from downtown Disney. Rooms are larger than average, nicely appointed and clean. Plush towels, large bathroom and plenty of hot water for a family of 4. Enjoyed our stay for a combo business/pleasure trip. This hotel is superior to most in the area, small, boutique(ish) and hip. March 17, 2015
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We are excited to announce that this property completed an extensive renovation on 10/09/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.