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Rated 4.5 out of 5 by 467 reviewers.
Rated 3.0 out of 5.0 by Mediocre My husband and I recently spent 2 nights at the Hotel Indigo to celebrate our 12th anniversary. The room was very nicely decorated and clean, but the noise from the highway outside was extremely loud and made it difficult to relax and sleep. The hotel staff was not particularly friendly and good service did not seem to be their priority. The location was within walking distance to downtown Asheville and that was great! However, there are other hotels in the vicinity and we will choose to stay in one of those next time. July 26, 2014
Rated 5.0 out of 5.0 by Asheville Getaway Loved the staff-very welcoming. Our room had no refridg and ice machines were on every other floor(???). Room was clean and comfy with a beautiful view of the mountains. Small maintenance problem was resolved quickly and was followed by a lovely letter of apology and tasty cookies. Would definitely stay again. July 26, 2014
Rated 5.0 out of 5.0 by Indigo a home run again! Unexpected visit to Asheville for the second time this month, and client booked accomodations fell through. Called the Indigo, where I'd stayed on my previous visit, and although my contact there had gone for the day, the desk called her, and she helped out in a grand way on her own time!! I can't recommend the Indigo enough - the rooms are great, decor interesting, staff wonderful, and restaurant good in a city known for "wow" restaurants. July 26, 2014
Rated 5.0 out of 5.0 by Great service, friendly staff, great location Our rooms were not ready when we tried to check in at noon, so we walked downtown for lunch and returned around 3:30. The front desk staff knew it was our anniversary and upgraded our room without us asking. Excellent views. Valet parking attendants could not have been more helpful with our car and luggage. The hotel is located right in town, so walking around is the way to go, as there is limited parking in the downtown area. Highly recommend the hotel, and we will definitely return. July 24, 2014
Rated 5.0 out of 5.0 by Great Stay! Great hotel! Spa-like atmosphere...rooms and showers are very spacious with a very accommodating and friendly staff! Breakfast was great; Highly recommend! July 23, 2014
Rated 5.0 out of 5.0 by Wonderful accommodations! Friendly service, attractive decor, great location and pet friendly. July 22, 2014
Rated 5.0 out of 5.0 by Great Choice for Honeymoon My husband and I recently honeymooned at the Hotel Indigo in Asheville. We were pleased with the friendly service from staff beginning before our stay when we received a call from the concierge asking if they could do anything for our stay, to arrival at the front desk for check-in, and at last, our check out in the early morning. Every staff member greeted us with a smile and kind words throughout our five-day visit. We loved our room because it was spacious, the bed was comfortable, and it had a gorgeous view of the mountains. We ate breakfast at the restaurant one morning, and we were both enamored with the coffee! I spent some time in the fitness center, and although it was small, it met my needs for equipment. We also appreciated the location of the hotel because we got to walk through the city center and hardly had to drive at all! I gave room cleanliness a 4/5 because we had a couple of days where we would have liked fresh sheets and a cleaner bathroom. We understand the need to preserve natural resources, but fresh linens are preferred. Also, I gave value a 4/5 because although the stay was tremendous, I feel there could be a few more amenities offered at the higher price point of the hotel (perhaps a swimming pool or complimentary drinks upon check in?). Overall, the stay was wonderful and surpassed our expectations. July 22, 2014
Rated 5.0 out of 5.0 Pleasant stay Great stop halfway through our trip. Booked to stay there on the way back home as well. Can't wait. We'll plan on staying here every time we make the journey from Cincinnati to Savanah. July 21, 2014
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