Rated 4.5 out of 5 by 458
Rated 5.0 out of 5.0 by Lee JC Great stay for anniversery
Great couples getaway. Would stay again. Pros - room, service, and comfort. Only Con - No pool or hot tub but knew that prior to booking it. Highly recommend for couples getaway.
July 16, 2014
Rated 5.0 out of 5.0 Anniversary in Asheville
My wife and I stayed at the Indigo for our third anniversary. It was fantastic! We were upgraded to the 11th floor penthouse where amazing views, a huge room, and a bottle of champagne were awaiting us. We loved the room so much we nixed brunch plans and ordered room service (which was inexpensive for huge portions and absolutely delicious) so we could enjoy the view from our balcony.
Highly recommended - will only stay here if we go to Asheville again!
July 15, 2014
Rated 5.0 out of 5.0 by lmws Just Perfect!
Hotel Indigo exceeded our expectations. This was our first trip back to Asheville in many years. The hotel staff was very friendly and extremely helpful. We arrived early and the staff was still able to accommodate us. The hotel and room was clean and very comfortable. The location could not be any more perfect. Everything, including the great shops and fabulous restaurants were within walking distance. We are already planning a trip back in the fall and there is no doubt we will stay here again!
July 14, 2014
Rated 5.0 out of 5.0 by Laurie&Bill Fabulous staff and wonderful experience
Our recent stay at the Hotel Indigo Asheville was terrific. The hotel has a great location in downtown and the rooms are comfortable with great views.
Most importantly, the staff was wonderful. Nick, the valet, Justine, the concierge, Nikita in housekeeping and countless others were warm, friendly and very helpful in sharing things to do and places to eat in Asheville.
Thanks for making our experience memorable and just what we needed! We will definitely be back.
Laurie and Bill
July 12, 2014
Rated 4.0 out of 5.0 by ylee Good Stay
Not bad, not too good. This is a 4 star hotel and not sure. But clean and nice.
July 11, 2014
Rated 3.0 out of 5.0 by rmpd8680 Pretty good location!
My wife and I stayed at Hotel Indigo during our last visit to Asheville. We selected this particular hotel due to it being within walking distance of the area where we knew we would spend the majority of our time. This aspect was pretty convenient as it served the purpose we were looking for.
My complaint about the hotel itself was that one morning we decided to have breakfast in the room. So the night before, we filled out the selection menu and hung it outside the door and marked to have it delivered at 10:00am the next morning. I checked the next morning and the menu had been collected by someone from the hotel staff so I didn't expect any hiccups. 10 am came, 10:15, 10:30...no delivery. Finally I called the front desk 2 or 3 times, no answer. I called the restaurant downstairs, no answer. Why would anyone answer the phone as it would only be a customer calling????
I went downstairs to be told by the young lady at the desk that she did not know what had happened and gave no explanation as to why I could not reach anyone when I called or why I hadn't received my order. I think she assumed I did not fill out the menu and placed it outside the door as this was her first comment. Obviously it was the first time I had ever stayed at any hotel with this option. She said she would check into it, of course I never heard anything.
Regardless, her "don't care" attitude as well as her lack of effort to even check into this or offer me an explanation as to why I had not received this requested service was enough that I WILL NOT use this hotel again regardless of it's location. This is poor service. How does this get lost in the mix? There are other hotels in the area that I will use on my next visit.
July 11, 2014
Rated 5.0 out of 5.0 by David solomon comfortable
keep my rewards status as they don't seem to look I like the hotel and staff however and suits my needs. parking is a challenge sometimes esp when the hotel is full.
July 11, 2014
Rated 3.0 out of 5.0 by JSSag STARK!
If you're romancing, go elsewhere. Only thing missing to make this a dorm-like experience was cinder block walls.
July 10, 2014