Rated 3.0 out of 5.0 Mixed Reviews
I was pleased with all staff and received excellent service with the exception of housekeeping. My room was not serviced my first day and barely touched the second day. The room was different and I liked the decor. The wooden desk and chest of drawers looked like they had seen better days. Acoustics could have been better. Every time the guests beside me opened their door it sounded as if they were coming into my room. A little disconcerting at 2:00 at night.
All in all, the good probably out weighed the bad.
May 20, 2013
Rated 2.0 out of 5.0 by Katherine01 No Rest - Noise from highway
We booked our stay in advance and still had to wait beyond 3pm check in. We requested a room with view of mountains at reservation. Were given a corner room on 3rd floor next to a maintenance room. We were told by staff the room had views of the city and mountains. The view on city side provided light poles and wires on mountain side the highway and residential/buildings. The noise from the highway was intolerable and we found rest very difficult. The shower was dirty. At check out we expressed our concerns and were told she was sorry for our inconvenience and to have good day.
I stayed at Indigo last year with friends and the room was beautiful and clean, making my choice for a second stay very easy. I couldn't believe the difference this year.
I enjoy the design of the room and bathroom. I enjoyed the Aveda bath products and coffee maker.
May 19, 2013
Rated 5.0 out of 5.0 by Keya Amazing
My fiance and I had a great time relaxing in the room. Nice, clean and comfortable. We fell in love with the shower the most but we also loved the hardwood floors and the beautiful view. It was a surprise for his birthday and he enjoyed every second, minute, hour and day .
May 19, 2013
Rated 5.0 out of 5.0 by Tapque1911 Awesome experience!
The Indigo hotel was a wonderful experience for my family. The staff was professional and very attentive to our every need. I would highly recommend this hotel to any of my colleagues, friends, and family!
May 18, 2013
Rated 5.0 out of 5.0 by Redtncountrygal Loved the upbeat decor!!
Neat rooms , purple wall behind bed, purple mural on curved wall, kerig coffee pot was neat , white shutter bathrooms door was feel of the beach, walk in showers with glass doors, comfortable side chair with hassock next to bed, nice touch , we had a small window that opened up for fresh air. No refrigerators , but a carafe to get water by ice machine, bar and snacks downstairs, food as well, but we didn't try it. So many restaurants in town to try. Staff was friendly and courteous. Caters to dogs, we seen metal dog dishes filled with water , near entrance . decor of lobby was pretty cool, bamboo , creek rocks, artist paintings. We walked to most everywhere, so close to the downtown areas of Asheville .
May 17, 2013
Rated 5.0 out of 5.0 by SueC Great night's sleep and great service
We loved our experience at the Indigo. The beds were so
comfortable! The concierge service and front desk staff were
top notch. We completely enjoyed the hotel, the music groups that performed in the lobby, the food, the location. etc... we'll definitely be back!
May 13, 2013
Rated 4.0 out of 5.0 by erac213 Beautiful hotel. I loved my room.
The hotel is a small property but my room was gigantic. The decor was modern and fresh. I loved it. My only gripe is the highway noise and I wished the windows were tinted so you could leave drapes open in the evening.
May 13, 2013
Rated 5.0 out of 5.0 by Stivkyville Wow what a great place to stay!!!
Everything is perfect at Hotel Indigo! The food from room service was amazing. Get the Turkey and Brie. Room was very fresh and hip. Totally within walking to anyplace downtown. Loved the unlimited tootsie rolls at check in or when you pass the lobby! Book this place and feel like a King or Queen for the night!
May 12, 2013