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Rated 4.5 out of 5 by 546 reviewers.
Rated 2.0 out of 5.0 by Very overrated Hotel Indigo is trendy and nice to look at....thats about it. The staff was slow, bored, not focused on service. Seeing someone cleaning dog urine off the building while we were bringing in our luggage was not pleasant. Dog friendly is o.k. as long as they aren't treated better than human guests. We had a room on the 3rd floor. Cold floors, no fridge or microwave, and a heater that was very noisy and inefficient. Made it impossible to get a goid nights sleep. Nice shower and towels, comfy bed. Unfortunately more bad than good in our experience. We won't be back to stay again which is too bad...we love Asheville. We stayed here because we liked being able to walk to downtown. It really wasn't worth it. October 27, 2014
Rated 5.0 out of 5.0 by A Great Place for a Great Visit We had a really nice time in Asheville starting with our check-in at the Indigo. Although the location is slightly out of the downtown area it is a short walk. The staff were all very pleasant and helpful, at check-in, asking for suggestions, directions and whenever we came in or out we got a smile and a hello. The lobby design is fresh and modern, the rooms are delight, the elevators are fast, and the parking is convenient. Wi Fi worked well. The only complaint was with the restaurant, the food was very good, but it took some time to get served, we are New Yorkers, so we are used to fast service, so maybe we were expecting too much, especially in the South?! Overall, we would definitely return to the Indigo and hope we can return soon! October 27, 2014
Rated 5.0 out of 5.0 by Outstanding overall experience! I can't say enough positive things about Hotel Indigo. My husband and I were celebrating our 40th wedding anniversary & this was our first stay here, but it will not be our last! (We have always stayed at the Grove Park Inn on past visits, but were not able to do so this time.) First of all, when we arrived, everyone was friendly and welcoming. We were given a beautiful corner room with a view of downtown & the mountains. Also in our room was a congratulatory note with a bottle of wine from the hotel manager! Such a personal touch... We spent 4 nights in a king size bed that was unbelievably comfortable and we slept soundly every night. I love the decor in the room, and the beautiful bathroom had a shower large enough for 5 people! Justine, the concierge, is fantastic! Before we even arrived, she had emailed me a list of things to do and places to eat based on our preferences. The fact that she took the time to ask and research for us was very impressive. The restaurants she suggested were amazing and we were never disappointed. I highly suggest heeding her recommendation advice! Additionally, food at the hotel was very excellent and the bar well stocked. It can get a little crowded in there, but it's worth visiting. From the front desk staff to the housekeeping, everyone was very friendly and accommodating. We now have a new favorite hotel in Asheville which we will visit again! October 26, 2014
Rated 3.0 out of 5.0 by No Value I have spent several nights at this location ,however this was the first time staying on the top floor and paying almost twice the price I paid for the average room at this location. The room only had a slight value as compared to the typical room. I feel like I was taken advantage of and the room simply was way over/priced. October 26, 2014
Rated 4.0 out of 5.0 by Got to have the shower! We stayed here for our 5th Anniversary. Got a deal for room online. It was a little more than I normally spend, but I splurged for our Anniversary. The room was clean, bed was comfortable, and loved the shower. Wish I could take the shower home. We stayed on the 4th floor on the highway side. We were not affected by traffic noise. We had 1 queen size bed, would have liked a King for the price we paid for the room. The only thing bad about our stay was the parking. The parking deck was hard to enter and manuver with the large truck we drove. We would have definatetly drove my car had we know how small and tight the parking deck was. It would have been nice if valet parking was included with the amount of money we paid for the room. We were not willing to pay extra for valet. I am glad we stayed here great room, but bad parking. Improve the parking and lower your rates and I would be more than happy to stay again. October 26, 2014
Rated 5.0 out of 5.0 by Asheville getaway Very contemporary hotel. Great experience overall. the staff was friendly from the valet to the front desk. Gave great directions to some nearby restaurants. Nice weekend. October 25, 2014
Rated 5.0 out of 5.0 by So Fricken Fabulous We spent 3 nights at the Hotel Indigo on our Honeymoon. The place is gorgeous. It's a perfect walk to everything downtown. The staff was fantastic. We absolutely loved Asheville and when we return we will most definitely stay at the Hotel Indigo. October 22, 2014
Rated 4.0 out of 5.0 by great one night stay we spent one night in the hotel and had a very nice enjoyable experience, as we came late and checked out early we did not really utilize the facilities but i was impressed with the enthusiatic and courteous staff. if we are in asheville again i think we would go back to the indogo. October 21, 2014
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