Rated 4.6 out of 5 by 662
Rated 2.0 out of 5.0 by SDJO Overall fair experience
My overall experience with the Hotel Indigo was fair. There were several issues with the hotel. When I tried to check in at 330, I was told, very rudely, that check in was not until 4. Meanwhile, 12 other guests checked in while I sat in the lobby a few feet away. I truly did not appreciate the attitude of the employee. We were encouraged to wait in the bar until 4p check in time; however, once we went to the bar, they were not yet set up to serve us. Once in the room, there was hair on the counter in the bathroom. Noise level while trying to sleep was horrid. Slamming doors, people talking and running down the hall made it hard to sleep. Otherwise, the hotel was nice and all other employees were polite and extremely helpful. One bad egg led to my unhappiness.
February 27, 2015
Rated 5.0 out of 5.0 by GSC61 Great room, fantasticstaff!
The wasn't just friendly, they were very professional. Everyone we came in contact with seemed sincerely interested in pleasing us. The room exceeded our expectations. I had a difficult time getting my wife to leave the room and explore downtown. We'll certainly recommend Hotel Indigo.
February 27, 2015
Rated 5.0 out of 5.0 by MistyandBill Parents Weekend Getaway
Great location to downtown Asheville! Will stay here on our return trip!
February 25, 2015
Rated 5.0 out of 5.0 by Juls92 Wonderful room and food!!
The hotel was wonderful. Being right in downtown Asheville made it so convenient to explore and walk about. The food at the hotel was excellent.
February 21, 2015
Rated 3.0 out of 5.0 by Curly Borre Review
There was to much noise from the adjoining rooms.
The room was not clean.
February 20, 2015
Rated 5.0 out of 5.0 by TeaGeeP Great Staff and Hotel
I visited Asheville a few weeks ago as a surprise for my boyfriend's birthday. The hotel and room were well maintained and clean. The room service menu had some good options and the food was good. The hotel staff were very accommodating and went above and beyond. They sent him a complimentary bottle of wine and a card wishing him a happy birthday. They even made it a point to remember his name and wished him a happy birthday when we were on our way out of the hotel. Sometimes it's little things like those that can really make a trip. Thanks!
February 18, 2015
Rated 5.0 out of 5.0 by Vann.the.red Lovely Getaway
Great hotel in a good location. We booked the visit for Valentine's Day and were very pleased with the location, appearance, and staff of Hotel Indigo in Asheville. The valet service, in particular, was prompt and superb.
February 17, 2015
Rated 5.0 out of 5.0 by Hsmith85 Refreshing stay
Such a refreshing hotel to stay at when traveling for business. The staff her is incredibly nice and very thorough in service.
February 16, 2015