Rated 4.5 out of 5 by 357
Rated 3.0 out of 5.0 by Jane131 Noise level and housekeeping issues
This is a nice looking property. Rooms are spacious and well laid out. I give them credit, as well, for trying to be green.
However, there are a few problems with Hotel Indigo. First, the noise level that you hear when in your room from other rooms and from the hall is VERY high. Even with heavy-duty earplugs, I was woken up every night 2-3 times by doors slamming, voices in the hallway, etc. Second, housekeeping was so-so. They often forgot to bring me things like fresh bags for ice, water glasses, etc. Third, the hotel seems a little disorganized. My hairdryer was not working, and it took about 3 calls to get a new one. Fourth, the staff was not very helpful, in general, and also gave me misinformation (For example, they told me when I checked in that a department at the University was paying for my room, and when I said this was not the case, the front desk manager stubbornly insisted in a rather unpleasant way that this was the case.) They constantly informed me they were "sold out" and used this as an excuse as to why things were so disorganized. But it didn't make me feel like I would want to stay here again.
April 15, 2015
Rated 5.0 out of 5.0 by talljon The Best!!!
I stayed here with my now wife for our wedding weekend, along with tons of family and friends, and we all LOVED iT! The best hotel, the friendliest staff... I can't imagine a better hotel situation. HIghly recommend!!!
April 15, 2015
Rated 5.0 out of 5.0 by sjps Great Service
We normally keep up our room and do not use personal service from the housekeeping crew. I explained this to a young housekeeper and asked for extra in-room coffee service (which by the way came from local coffee house in Athens...great sourcing!!), which he gladly gave to us.
April 13, 2015