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  • 1 877 8 INDIGO
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Rated 4.4 out of 5 by 227 reviewers.
Rated 4.0 out of 5.0 by Internet problems You really need to solve the problem with the internet in the hotel rooms. As a business traveler,I cannot really plan on staying here anymore until things get fixed. January 29, 2015
Rated 5.0 out of 5.0 by great location / service The service from the three young ladies at the front desk and the server in the restaurant were EXCELLENT! The location is convenient to walking on the beach, shopping, dining, and close to Torrey Pines state park. The room was very nice and roomy. Parking/Resort Fees are not added on, but I assume included in the normal costs of doing business ... as it should be. The food and live entertainment in the bar was excellent. We will definitely give hotel Indigos our future business as both my wife and I are now retired and enjoy traveling. Only problem, is the workout facility is in a basement with no view ... why anyone wouldn't jog to the beach or the nearby neighborhoods for their workouts is beyond me. I would also make it possible to print boarding passes from the lobby. January 29, 2015
Rated 4.0 out of 5.0 by Comfortable & Friendly I had a very pleasurable experience this past week during a 3 day stay. The staff was courteous and attentive. The room was comfortable. January 26, 2015
Rated 5.0 out of 5.0 by super friendly staff We had our dog with us on this trip. Stanley was treated just like a guest. Room was great with ocean view. Housekeeping were a little slow though. Yes, we would come back again...all three of us. January 26, 2015
Rated 5.0 out of 5.0 by Hidden jewel Hidden jewel - great location, ambience, views, best breakfast in years. Staff is excellent. make sure to do th energy beck walk at sunset January 25, 2015
Rated 4.0 out of 5.0 by Excellent Staff!!! What an awesome getaway! The staff is extremely friendly and helpful. The rooms are nice and some with an enjoyable view. January 21, 2015
Rated 2.0 out of 5.0 by Not Recommended If you need WiFi don't stay here. We stayed from Dec. 31st to Jan. 4th and the WiFi only worked outside in the parking lot. I spent over 40 minutes on the phone with the IT person that the front desk told "me" to call and it still didn't work. I gave up on it and had to deal with my kids complaining. The customer service was terrible. The pool was not heated and front desk was mostly not helpful at all. I had problems with room tax charges that should have never been charged at check out that I was simply told that everyone pays. I had to call IHG to address this and then when I called back, the person made an apology and made promises to put 15000 points on my IHG rewards but she never did. It was just not impressive. The floors were also never cleaned properly and the blinds were covered in dust. I would not stay here again! Someone needs to really take a serious look at the level of customer service that is being maybe selectively provided to certain customers and not others. January 20, 2015
Rated 5.0 out of 5.0 by Great Experience! We had a great experience and will be back! Great service, great facilities... January 20, 2015
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