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Suites Hotel Cleveland

WELCOME TO

Cleveland

Concierge Photo Concierge Signature
Giancarlo Airoldi
Chef Concierge

Insider Tips

LOCAL CULTURE

Driving

Cleveland’s many attractions and neighborhoods are spread out over a large area including into suburbs and are best visited by car, bus lines, or if you want make sure that everyone has a fun time with out getting lost, we would suggest you leave your car with us and instead take one of our private limousines.
TAKING GOOD CARE OF YOU, CLEVELAND LUXURY HOTEL CLOSE TO THE CLINIC
InterContinental Suites Hotel Cleveland, the region’s only wellness focused all-suite hotel, is conveniently located on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    C2 Restaurant, Bar and Lounge delights guests with the experience of fresh, cultural cuisine from Mediterranean countries as rich and diverse in cu...
  • Amenities & Services

    Our fitness centre offers cardio machines, weights and plenty of natural light to brighten your morning workout. You’ll also have access to the Wal...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Suites Hotel Cleveland
  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    10:05 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 185 reviewers.
    Rated 3.0 out of 5.0 by Billing mistake I am billed more than my paper bill . Even though we had booked rooms, my cRd was on hold, still when we Rrived at9pm, room was not ready. 14 September 2014
    Rated 4.0 out of 5.0 by Clean and comfortable Great location next door to Cleveland Clinic. Restaurant was excellent. The only issue was a miscommunication between the front desk and housekeeping. Maid did not prepare for next guest, even though we checked out. I hope they went back in later to pull the sheets and freshen the room. 11 September 2014
    Rated 3.0 out of 5.0 by Would not recommend this hotel I wish I could recommend this hotel, but I would not do so. It started with the very hot room. You cannot control your own thermostat due to the heating/cooling system in this hotel. The note attached to the thermostat makes you think that if it is too hot or cold in your room then you should just shut off the system because there is nothing that can be done. However, after about three hours of sweltering in our room, we couldn't stand it anymore and called the front desk. They were quick to send someone up and the very polite maintenance man fixed the problem. There was something wrong with one of the pipes. However, the room did not cool off very much, but it was better than it was before. We could not believe how hard the pillows were on the bed. It felt like we were sleeping on tree stumps instead of pillows. I have never slept in a hotel that had that hard of pillows before so bring your own pillows if you choose to stay at this hotel. Also be aware that this hotel does not have a gift shop or vending machines so if you want to have anything to drink you need to buy it at the restaurant on the premises which is ridiculous. Who has ever heard of a hotel without vending machines? When I asked where I could buy cheaper drinks I was told that I could get some at a grocery store 16 blocks away. Not very helpful as I found out there was a food court with a store that sold drinks a couple of blocks over. Of course, the staff was not forthcoming at all in any of our questions. I asked for a map of the Cleveland Clinic campus and was told they were out. I got one from their sister hotel instead. I asked for directions to their sister hotel and they gave me directions, but the long way. I found a quicker way after I walked the way they told me. Overall, you could tell that the employees are not trained to put themselves in their guest shoes and to think what they could do to make the guest's experience better. Their sister hotel was much more helpful to us and we weren't staying there. On the positive side, their breakfast buffet was decent and the server was very nice and helpful. Still, I expected better and was very disappointed with my experience. This was the first time I have ever felt that way with a hotel in all of my travels which is saying a lot. 10 September 2014