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Presidente Mexico City

WELCOME TO

Mexico

Default Concierge image

Insider Tips

LOCAL CULTURE

Religion

Most Mexicans are devout Catholics and believers of the Virgin of Guadelupe. We recommend that you use discretion when discussing the subject.
MEXICO CITY HOTEL SOARING ABOVE EXCLUSIVE POLANCO
Experience breathtaking views of Mexico City from this 42 storey luxury hotel, located in Polanco, the heart of the most elegant cultural business and shopping districts. For designer fashion and Mexican silver, visit Presidente Masaryk or discover the city of wonders with a trip to the floating gardens or Museum of Anthropology. This Mexico luxury hotel also offers first-class meeting facilities, a choice of seven restaurants and Hela full-service spa.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Au Pied de Cochon is our 24-hour French bistro imported from Paris where you’ll find a variety of fresh seafood, steak, pork and duck. The Palm ser...
  • Amenities & Services

    The fitness centre has all the cardio and weight training equipment you need as well as views of Chapultepec Park to rival any in the hotel Health ...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Presidente Mexico City
  • Campos Eliseos : 218
  • Mexico , 11560
  • Mexico
  • Front Desk +52-55-53277700

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French, Italian

Pet Policy

Small Pets Allowed, please ask about our InterContinental Pets Program.
  • Local Time

    4:28 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 3.7 out of 5 by 153 reviewers.
    Rated 1.0 out of 5.0 by Disappointed Big Time I have stayed in this hotel about 1.5 months and have several points to provide 1. Refurbished rooms are great to stay but rest of the rooms belong 60s 2. For a person who stayed in their hotels 1.5 months i once asked to have apples (4-5 apples) in my room. They delivered it once and notice that they have charged to my room The amount is insignificant compared to what i paid in total but this's not a right approach if you talk about customer satisfaction This is one of the incidents that happened to me reflecting the customer service quality. 3. People on front desk (reception) and concierge guys (except the one outside) are probably the most depressed people i have seen in a hotel. It will not hurt anyone to smile here and there. 4. I asked for an upgrade several times because i was sick of my room on 37th floor but never given one Just a reminder i stayed there 45 days 5. I asked for club floor access, and given the access only for the last 10 days of my stay Before i have been told its subject to additional charge. I have a platinum membership status. When i asked the access my membership was gold. 6. lastly for my next 2 weeks of stay in intercontinental i asked to stay in a refurbished room but want to pay my standard rate. The different between those 2 rooms are 60 usd per night. I have been told that they can not guarantee anything till i come there. So in total i dont know as a hotel management you can do more wrong. In conclusion for my next stay i am going in a different hotel which is even cheaper than intercontinental Mexico city in polanco and next to it. 27 August 2014
    Rated 5.0 out of 5.0 by Best location Great hotel, great restaurants and ambiece. Nice accomidations, good service and very comfortable beds 26 August 2014
    Rated 2.0 out of 5.0 by Cuidado con la voracidad en el cobro de servicios y la muy poca vocacion de servicio Durante el Check Inn amablemente me ofrecieron un vale para tomarme una copa de cortesía en el bar. Cuando decidí acudir a tomarme la copa, mostrando el vale que me dieron, el mesero me advirtió que solo tenia "derecho" a tomarme una cerveza o una bebida de las mas corrientes que tenían en su bar, lo cual no me resultó agradable, pero en fin me tome una copa de Bacardi Blanco. Luego amablemente el mismo mesero me ofreció la segunda copa, pues era una promoción 2 por 1, pero ¡oh! sorpresa, al llegar a mi habitación me habló el mismo mesero para cobrarme la segunda copa, pues solo tenia derecho a una, hecho que provoco mi molestia, e ira y confirmó nuevamente la poca vocación de servicio y voracidad en el cobro de los servicios de este hotel. Lastima de las agradables instalciones. 22 August 2014