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Important Announcements
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We've Renovated!

We have recently renovated our lobby and guest rooms.

Candlewood Suites Glen Allen - Short Pump

We are excited to announce that our hotel has just completed a full renovation.

All rooms have brand new queen size beds, granite counter tops, vinyl flooring throughout, large work spaces and a fresh and modern look. We offer apartment style suites perfect for long or short term stays. Rest your head after a long day at work on our pillow top mattress or kick back in our overstuffed recliners. Kitchens are fully equipped with appliances, but make sure to try our gas grills at the Gazebo. Utilize our gym at any time and enjoy our free laundry facility. Enjoy being in the center of Short Pump, a vast and developing community with everything you need within minutes. Our hotel is located close to West Creek Business Park, Capital One and Innsbrook Office Park. Enjoy the beautiful scenery and charm of the city. The hotel is just a short trip to Monument Avenue, historic downtown Richmond and the state Capitol. Or stay close and visit Short Pump Town Center with all the newest shops and boutiques. It will be hard to choose from the many great restaurants like Texas de Brazil, Coopers Hawk, Bonefish Grill, Chuy’s, and many more. Amenities, location and service make this hotel the perfect choice for travelers. Don’t forget to bring your furry friends along and grab a treat at the Front Desk (call for pet policy). We invite you to experience all that our hotel offers!
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Quick Info

Relax and stay in the know

Highlights

  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Glen Allen - Short Pump
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 540 reviews
96%
Recommend This Property

Ratings Breakdown

540reviews

  • 5 Stars
    415
  • 4 Stars
    91
  • 3 Stars
    19
  • 2 Stars
    6
  • 1 Stars
    9

Excellent stay

By

September 14, 2021

Love the Richmond area and chose this hotel due to location and price. I have never stayed at a Candlewood Suites. The location was convenient. Hotel was clean. The room was nice except the bed was a queen instead of a king but we made due. Enjoyed the gym facilities but the area could be bigger. The staff was very friendly. Will definitely stay again.

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Great one-night stay!

By

September 14, 2021

We were very happy with our stay at Candlewood Suites. The young man who welcomed us was very polite, helpful, and friendly, as was the desk attendant when we left.Everything at the hotel was clean and in good condition. Bed was comfortable, and we slept well. The only thing we were unhappy with was the recliner in our room. It was too hard and uncomfortable to sit in. We would not hesitate to stay there again, if in the area.

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Noisy

By

September 11, 2021

Room was fairly clean. The heating/cooling system was very noisy. Could hear people talking and walking around all night - must have thin walls.

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Excellent Service all around the board.

By

September 11, 2021

club

I enjoyed my stay from the time i walked in until the day i left. I stayed 3 months and everyone was super fantastic, I love the general manager Ms. Karen she is great.

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FAQs for Candlewood Suites Glen Allen - Short Pump

  • Yes, Candlewood Suites Glen Allen - Short Pump offers complimentary parking for hotel guests.

  • Candlewood Suites Glen Allen - Short Pump offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.

  • Complimentary parking is available at Candlewood Suites Glen Allen - Short Pump for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Glen Allen - Short Pump direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites Glen Allen - Short Pump does not have a pool.

  • Check-in at Candlewood Suites Glen Allen - Short Pump is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Glen Allen - Short Pump offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Glen Allen - Short Pump.

  • Yes, there is an onsite fitness center at Candlewood Suites Glen Allen - Short Pump.

  • Rates for accommodations at Candlewood Suites Glen Allen - Short Pump vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Glen Allen - Short Pump has 122 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Glen Allen - Short Pump. There is a pet deposit per stay of 35 USD. Our Pet Policy: We are a pet friendly property. There is a 35USD fee per animal. The back of the property, surrounding our gazebo, is a spacious lot where your pet can play while you relax!.