Guest Reviews
Overall Experience
4.4
It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.
Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.
Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.
The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.
Overall Experience
4.4
Does Candlewood Suites West Springfield offer free parking?
Yes, Candlewood Suites West Springfield offers complimentary parking for hotel guests.
Does this hotel have in-room kitchens?
Candlewood Suites West Springfield offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
How much is parking at Candlewood Suites West Springfield?
Complimentary parking is available at Candlewood Suites West Springfield for hotel guests.
Can I cancel my booking at Candlewood Suites West Springfield for a full refund?
Yes, when you book your stay at Candlewood Suites West Springfield direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
Does Candlewood Suites West Springfield have a pool?
Yes, Candlewood Suites West Springfield has an indoor pool.
What are the check-in and check-out times for Candlewood Suites West Springfield?
Check-in at Candlewood Suites West Springfield is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.
Does Candlewood Suites West Springfield offer free Wi-Fi?
Yes, the Candlewood Suites West Springfield offers free WiFi!
Does Candlewood Suites West Springfield have a restaurant on site?
No, there is no on site restaurant at Candlewood Suites West Springfield.
Is there a fitness center at Candlewood Suites West Springfield?
Yes, there is an onsite fitness center at Candlewood Suites West Springfield.
How much does it cost to stay at Candlewood Suites West Springfield?
Rates for accommodations at Candlewood Suites West Springfield vary by season. For your rate options, please input your dates.
How many rooms does the Candlewood Suites West Springfield have?
The Candlewood Suites West Springfield has 71 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Candlewood Suites West Springfield?
Pets are welcome at Candlewood Suites West Springfield. Our Pet Policy: Nonrefundable fee of 25 per night per dog up to 150 for 7 nights. Limit of 2 dogs per room. 80lb weight limit. No American Staffordshire Terriers aka Pitbulls. Pet form at check in. Updated vaccinations required. No Cats. Call hotel with questions.
Great service and cleanliness
ByJJT264
June 07, 2023
Front desk staff and cleaning staff friendly and helpful. Room very clean and feels spacious, except for "living room" space. Kitchen was nice, especially having such a large table. My husband and daughter loved the recliners and pool - I didn't get a chance to use them. Pull out couch functional, but definitely showing its age, on the outside.
Great Place to Stay for a Few Nights
ByZ.K.01
May 29, 2023
We needed a place to stay for UMass Graduation. This was quite close, with a good location - plenty of restaurants and stores nearby. A nicer sized fridge and kitchen, useful for breakfast. It even allows for dogs, which was very helpful. We were greeted and given bonus snacks for being Platinum members. We also were provided with a cot (twin size), which was comfy. Only issue is the tiny pool.
Cozy
ByJose851
May 24, 2023
All the essential needs for any occasion. Last minute plans that worked out for me
Comfortable Bed and Friendly Staff
ByBusyBody11
April 13, 2023
My only complaint was the noise level from other hotel guests all night long. Otherwise, it was clean and comfortable. It's in a convenient location and close to restaurants and stores.