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آراء النزلاء
كل تعليق وتقييم نتلقاه يتم التحقق منه للتأكد من عدم عرض معلومات سوى تلك المقدمة من نزلاء أقاموا في الفندق بالفعل.
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التجربة الكاملة

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وفقًا لـ 1342 آراء
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Ratings Breakdown

1342آراء

  • 5 نجوم
    900
  • 4 نجوم
    283
  • 3 نجوم
    86
  • 2 نجوم
    38
  • 1 نجوم
    35

Consistent Quality

By

يناير ١١, ٢٠٢١

platinumelite

The past few months I have been working on a project in Torrance that has required hotel stays of two to three nights each week. I have found the staff, the room and the hotel to be consistently outstanding.

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denied access to my room and forced to wait in pouring rain while injured

By

يناير ٠٨, ٢٠٢١

club

Treated horribly, like I was viewed as a homeless person attempting to trick my was into a room after I had been told to park across the street and walk back in the pouring rain and with an injured leg, even after explaining my leg was causing a lot of pain the lady apologized and said that the rules are the rules, I requested a key from this same employee after trying to enter my room and finding out my key is not with me, but the employee refused to produce a key with the excuse that the reservation is not under my name(it was my wife’s name) I calmly showed and told her that everything else was in my name, the payment, the email, how can she deny me access to the room when I am the one paying for the room in the first place and she has no right to refuse me access especially in the rain and with an injured leg, she didn’t even think about it before telling me she couldn’t do anything, even though every other employee would simply ask to confirm the address saved or to see the card on file and my license. I asked her first nicely, and then I pleaded with her because I was in so much pain I couldn’t/didn’t want to wait hours outside while waiting for my wife to get back, and she still turned me away. I waited a total of 5 hours and 37 minutes outside because I was in far to much pain and I wasn’t able to get across the street with the huge puddles consuming each
side of the curb. After the night in the rain I parked elsewhere on the hotel side of the road but was still charged for parking for the remaining days of my stay. I wanted the stay to be over at the moment and only stayed because I would not receive a full refund and I had no funds and no other way to obtain any funds because of the amount of the stay

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will never stay here horrible experience

By

يناير ٠٨, ٢٠٢١

I was never greeted the proper way. Was not offer any type upgrates.... The halls and rooms outdated. Dirty and had a weird smell. you call. me to discuss

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Comfortable with nice views and staff

By

يناير ٠٥, ٢٠٢١

platinumelite

We were upgraded to a top floor suite which was spacious with nice views. The decor was a little worn and the air a little stale/smokey, but it wasn't too bad so we stayed and after a few minutes we didn't notice it anymore. For the price, it's still a good value.

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Excellent

By

يناير ٠٤, ٢٠٢١

club

My stay was very nice a quiet. The bed was very comfortable, nice hot shower, and a very nice view of part of the city .

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Not Pleased

By

يناير ٠٣, ٢٠٢١

Not clean at all. Not comfortable. The rooms were cold and you cant access the balcony. They have everything locked down making it feel more like a prison than a home. For the price - no way.

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great staff

By

يناير ٠٣, ٢٠٢١

platinumelite

always a great experience at this property, efficient staff and secure location.

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Holiday In - Los Angeles Gate made myQuick Stay in Torrance Great

By

ديسمبر ٣٠, ٢٠٢٠

My short stay in Torrance was made really great in part to my stay at this fine hotel. Amid the pandemic, the hotel had all of the necessary steps taken care of to ensure safety and satisfaction with staff all wearing masks, supplying hand sanitizer and offering a plexiglass barrier on top of each counter.

Addition to the safety precautions being taken, the stay was amazing. I booked a king room with a comfortable king size bed. The room was decorated nicely and the bathroom had a big mirror.

There was a thermostat for adjusting the room temperature, but was already set fine when I arrived in but which I adjusted later overnight.

I had a really great experience while in my room.

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Good

By

ديسمبر ٣٠, ٢٠٢٠

platinumelite

It was a good experience. I will continue to visit every week.

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Comfortable bed and great service.

By

ديسمبر ٢٧, ٢٠٢٠

club

I have never had a bad experience at this location

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Exceptional service

By

ديسمبر ٢٧, ٢٠٢٠

club

All ex ept for the towels they could of given us more towels.

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Very Quite

By

ديسمبر ٢٦, ٢٠٢٠

club

Very quiet and peaceful the problem I occur was the room rate would fluctuate each which did not sit well with me. I believe the rate should be able to stay the same unless it's a weekend

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