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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 464 reviews
90%
Recommend This Property

Ratings Breakdown

464reviews

  • 5 Stars
    284
  • 4 Stars
    120
  • 3 Stars
    33
  • 2 Stars
    13
  • 1 Stars
    14

EXPECTED MORE FROM HOLIDAY INN

By

10 August 2016

club

ALWAYS STAYED AT MARRIOTTS .. PICKED THIS LOCATION FOR EASY ACCESS TO FWY ..BOOKED A SUITE, EXPECTING BETTER THAN AVERAGE QUALITY... WAS DISAPPOINTED .. 2 AC UNITS IN THE ROOM LOUD TO KEEP YOU AWAKE ALL NIGHT .. CANT ADJUST AIR FLOW OR FAN SPEED ... MATTRESS WAS EXTREAMLY UNCONFERTABLE ..NOISY SPRING BOX..

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Decent Hotel

By

28 July 2016

I've stayed here many times for business and this hotel consistently offers a clean, quiet, trouble free room to stay in. The price has gone up significantly in the last few years, along with other hotels in the area.
There are no restaurants or shopping within walking distance from this hotel.

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Overall great customer service

By

28 July 2016

The customer service was the best part of our hotel experience. When I needed help printing boarding passes the front desk person came to the rescue. The breakfast experience in the restaurant was excellent. Good quality and quantity.
The hotel appears to be somewhat dated and the hotel is in the process of being upgraded. I'm sure it will be done with good taste and a more up to date appearance.

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床鋪舒適

By

16 July 2016

進房間後覺得舒服,床鋪也很好睡,枕頭有分軟的跟硬的,可依據自己喜好挑著睡.不過早餐選擇較少,有點可惜.飯店有接駁車可以往返商場,也可以約車去吃飯,覺得很方便.

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A Perfect Location for Vacationing in Southern CA

By

15 July 2016

We enjoyed our stay and the amenities. The hotel offers a nice pool on 3rd floor and fitness center. The food was great and service excellent. All in all, a great value!

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went beyond expectations

By

14 July 2016

club

We had auto trouble and the hotel was full, but somehow the staff made it possible for us to stay one more night.
Thank you, we really appreciate it.

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房間與床鋪舒適

By

12 July 2016

房間和浴室重新裝潢過, 床鋪枕頭很舒適.
但在牆壁邊的空調冷氣聲音過大.
對於貓狗過敏的客人, 不希望有寵物入住.
飯店提供定時接駁車去大賣場, 非常實用.

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The facility and staff.

By

08 July 2016

Our visit was good and hopefully we return next year. Breakfast was very delicious and my son was happy for that! In the lobby. The problem was that we encountered in the bathroom and we fixed our self.

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Excellent Front Desk Sevice

By

04 July 2016

club

I showed up without a reservation, due to problems with a competitor hotel. The assistant manager, Susan, was extremely polite and helpful in getting me checked into a room. When I went to the elevator, I found a group of 20 or more people, waiting for the elevator. Susan noticed this from the front desk, quietly approached me and offered to show me to the service elevator. I will definitely stay at Holiday Inn Los Angeles - Torrance on future business in the area.

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Beautiful Hotel and very accomodating

By

29 June 2016

club

This was my first time staying at the Holiday end and the experience was wonderful.

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Recent visit to LA

By

29 June 2016

club

I was attending a high school reunion and since I was happy with a previous visit, decided to stay here again. I was not disappointed. From check-in to departure the next morning everything went smoothly. I will definitely stay here again.

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Review

By

28 June 2016

club

Amazing check in staff, and very accommodating.
bar staff not as friendly and seemed bothered we were at the bar and asking for recommendations-- a little disappointing.

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