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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 546 reviews
90%
Recommend This Property

Ratings Breakdown

546reviews

  • 5 Stars
    336
  • 4 Stars
    139
  • 3 Stars
    38
  • 2 Stars
    15
  • 1 Stars
    18

Excellent

By

25 May 2017

club

The room was over my expectations. Bed was comfortable, and the couches were amazing. The tv's were perfect for the room. Breakfast was great. Slept like a baby after a long drive. Over all experience was great.

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Positive hotel experience

By

23 May 2017

club

I enjoyed my stay, the room and bathroom were both nice. My only complaints about the room would have to be the lumpy bed that seemed to only give me about 2-3 hours of sleep before I awoke to reposition. A mild annoyance would have to be the TV service, while they had a wide variety of channel offerings there was 0 guide in room, or on the service itself. The only way to know what was currently on was by channel surfing, while not a 'problem" it certainly was quite annoying for relaxing in the room. The Wi-Fi was average and I was able to stream video on my tablet without much downgrading/buffering. This was the first hotel stay where I used room service, and it was a convenient and pleasant experience. My only major complaint about my overall stay (aside from the bed) would ha e to be the chairs used in their meeting rooms, they were awful to sit in for any length of time. Several people, including myself, were very unhappy with the chairs and resorted to standing in the back of the class to alleviate the lower back/tailbone strain from the chairs.

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Great Hotel

By

16 May 2017

platinumelite

When we come to southern California, this is the hotel we stay at.

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Internet

By

14 May 2017

platinumelite

Internet service was terrible, sometimes on, sometimes off. Also speed of internet is too slow.

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Nice stay

By

09 May 2017

club

Amazing reception desk personnel. Very friendly. I loved my stay....

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Habitación cómoda y funcional

By

07 May 2017

club

Excelente actitud del personal de check inn y ayuda, pues yo tenia 2 reservaciones, una por dia y me dejaron en la misma habitacion. Me otorgaron upgrade, Gracias

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A very caring hotel

By

01 May 2017

Everyone here works as a team from the front desk when checking in, shuttle drivers, the wait staff in the restaurant and lounge and house keeping. Everyone is very friendly and happy to assist.

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Good value, great location, with pause.

By

29 April 2017

club

Hotel is in process of renovation, depending on which floor/room you are staying in. Rooms are exceptionally clean, if somewhat in need of new furniture/decor. This Holiday Inn is a busy Air Crew hotel, servicing Asian Pacific fight crews, so the lobby is always crowded with incoming/departing crew. Staff is friendly and works hard to ensure your stay is enjoyable. I did have to request another room, since the noise level (next to the service elevator in the top floor) was unacceptable; an upgrade was offered by the manager, and the new room (on a lower floor) was much better. Overall, this Holiday Inn overs a good value if you are looking for a hotel reasonably close to freeways and airports. However, shopping and great restaurants in the Old Torrance neighborhood is five miles away, so planning is necessary. If interior renovations (dated furniture and tired room decor) continue, this will improve the welcoming reputation Holiday Inn has always been known for.

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No further review

By

22 April 2017

club

nothing else to say. I answered all your questions. Room was terrific!

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LOTS of hair in beds!!!!

By

21 April 2017

Very unhappy with my stay at this hotel. We had LOTS of long black hair in our beds. We asked for new clean sheets which they did provide, but they had several, several long black hair on them as well. I would suggest that whoever launders wear their hair up or wear a hair net. Staff seemed disinterested when I tried to talk with them. Paid way to much money to be that uncomfortable in the room. I promise it wasn't just a few pieces of hair!!!

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Terrific, as always

By

21 April 2017

Clean, quiet, comfortable room. Great staff at the desk. Attentive, friendly, professional. Room service food has improved. (Still wish there was a bigger selection for non-meat options). Love the ability to bring my own selection of coffee to use in the in-room Keurig! The charge for parking is new and was too high, however. Other than that, I definitely like the place and it suits my needs.

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Great service and assistance

By

21 April 2017

Great satisfactiry awesome relaxing good Pleasant stay comfortable area relaxing comfortable bed good shower friendly staff excetera excetera excetera I'm completely please thank you keep up the good work

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