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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
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整体体验

4.5

基于 689 评论
91%
推荐此酒店

Ratings Breakdown

689评论

  • 5 星级
    467
  • 4 星级
    145
  • 3 星级
    37
  • 2 星级
    18
  • 1 星级
    22

Relaxing and Enjoyable Stay

By

2022 七月 02

platinumelite

I have stayed in the hotel for three nights. Staff were really friendly, supportive and smiling all the times. My daughter and I really appreciate their continuous efforts to satisfy our needs during our stay in the hotel.

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Brilliant Hotel

By

2022 六月 14

Many thanks for great hospitality and taking care of me as Diamond Elite member. I would to send special thanks for Mr. Peter in the reception and Miss. Mayar for their help during my check in and check out.
Also i would like to thanks Miss Shima as i was impressed from how she clean and arranged my room. شكراً إستاذه شيماء
Best Regards
Abdullah

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not as good as it should be

By

2022 六月 13

platinumelite

the hotel room is really old and you could feel the spring in the mattress.
internet connect really not the best.
too much noise from the street as well as some music noise coming through the walls.

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great hotel

By

2022 四月 08

Everything always exceed my expectation
the hotel have been always my second home when i visit Egypt
great service from the reception team Moustapha-Fady and everyone, fast check in and out and they always try to accommodate your needs with pleasure
concierge - security - the housekeeping teams the food and beverage team thanks to Hany- Mahmoud -Soraya - Esmaa -Venisa and Mr Morcos and Mr Mohamed
guest relation team Mayar and Mira
great gym and pool - and nightly entertainment amazing chef and good food
above all thanks to all the duty managers
and Mr Remon
Miss Dina khalil and Mr Nashaat
the hotel is well located
connected to a large mall & close to the airport
thank you all - keep up the good work

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Great Staff and valuable location

By

2022 三月 20

All of the meet staff were great really, gate security, reception, room service, restaurant staff, parking and cars security. They were welcoming and supportive.
Location of the hotel is too valuable.
Room is good generally regarding cleanliness and equipping. we got an issue in room relaxing; we suffered from lot of noises surrounding the room that made relaxing in-comfort.
We got an issue too in the room space, little narrow area for two persons and their stuff.
Generally the experience is good and the place is remark for consideration when targeting a hotel stay in Great Cairo.
With all respect..Regards

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Excellent

By

2022 二月 22

You Guys amaze me, every stay it gets better and better from check-in to checkout all inclusive.

Thank you so much

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A Very friendly and decent staff in one Cairo City Stars hotels

By

2021 十二月 13

platinumelite

A Very decent staff representing in a competent duty Manager and his fronf desk manager. An Outstanding bakery makes delicious patisserie and cakes whether in the breakfast or all day long.

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Not too bad hotel

By

2021 十一月 26

The room was okay but not too comfortable!
I am gold member and I reserved 2 rooms but the hotel didn’t gives us upgraded only for one room!

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Holiday inn citystars cairo , egypt

By

2021 十一月 26

Hello , As a spire very old member from the hotel soft opening I would like to thank the special front team which are many of them under the management of the respective front office manager Mr. Remon

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two business days in Cairo

By

2021 十一月 20

Good location and fair prices with respect to Hotel Quality. Good for people going to Cairo for Business.

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Good sleeping

By

2021 十一月 02

platinumelite

I am a member of IHG club since 2009
Never faced such tough experience like this hotel ( restaurant ) !!!!!

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Unpleasant experience

By

2021 十月 26

club

I am a regular guest at Holiday Inn Heliopolis always had great time and appreciate the hospitality
Unfortunately, today it was completely a bad experience at the front desk at 7:00 pm
The way of handling my request to upgrade my room was unprofessional by many ways by the receptionist and his supervisor
It’s the first time I regret not checking in at the Intercontinental hotel

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