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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
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整体体验

4.2

基于 1862 评论
87%
推荐此酒店

Ratings Breakdown

1862评论

  • 5 星级
    912
  • 4 星级
    570
  • 3 星级
    198
  • 2 星级
    117
  • 1 星级
    65

Comfortably Safe

By

2020 十月 21

platinumelite

This was my first hotel stay since the pandemic started in March. The staff where friendly and relaxed and extremely helpful. Food was superb and the hotel was spotless. Well done. Keep it up.

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great staff and breakfast, bathroom cleaning needs improvement

By

2020 十月 20

club

can't fault the amazing staff, good breakfast spread, value for money and comfort of the beds. really good value for money if you look at those aspects - however bathroom really needed a good scrub there was lots of black mouldy grime around edges and folds of bath glass screen and bath handles, really let the whole experience down but improve that and it would have been 100% perfect!

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All good

By

2020 十月 16

club

This was a overnight to break a journey. We had dinner and drinks but this was the only issue as the it took staff longer to show us the ordering system on our phone than it would have taken to use a pencil and paper.
This results in, COVID 19, a member of staff having to be in close proximity to a guest for longer than necessary.

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Hotel review

By

2020 十月 15

Nice hotel great staff food menu a little poor and the drinks menu is average at best........but still enjoyed my stay.!!

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Friendly staff great service

By

2020 十月 14

Great service under difficult times staff were friendly and helpful

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.

By

2020 十月 14

Was a quiet couple of nights in a very comfortable bed. It could maybe look at a little refresh.

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Hotel poor for disabled guests

By

2020 十月 13

club

Don't stay here if you have a person staying that has mobility issue. We were placed in a room that was furthest from the lift.

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Base for the lakes

By

2020 十月 13

We stopped at this location for easy travel into the Lake District. Perfect t location for this.

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Lancaster is convenient

By

2020 十月 11

club

We stayed here because lockdown restriction prevented us from staying with our granddaughter in north Manchester. The two days enabled her to drive to see us and have a pleasant day in Lancaster before we went on to the Lake District.

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It's a hotel and I liked it

By

2020 十月 09

It had everything I expected in a hotel, apart from real coffee.

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Excellent

By

2020 十月 06

Beautiful grounds, excellent facilities, friendly staff and delicious full breakfast.

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Safe hotel stay

By

2020 十月 03

I felt COVID safe throughout . Staff could challenge those nit wearing masks a bit more. However breakfast good and bar experience fine.

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