Rated 4,1 out of 5 by 138
Rated 5,0 out of 5,0 A very pleasant stay
I arrived tired and bothered and disappointed that the hotel was not in the location i expected, but the staff went out of their way to help us get to where we needed to go. I can't thank them enough for helping to turn around what could have been a very disappointing few days. The hotel was very comfortable and clean. What a difference it can make when the staff are helpful and willing to go the extra mile. The gentleman that drove the courtesy vehicles were very pleasant, cheerful and helpful, they do a great job. Our stay ended up being a very enjoyable time at the Holiday Inn.
6. Juli 2014
Rated 2,0 out of 5,0 Staff training
approve your staff customer service skills and standards
3. Juli 2014
Rated 2,0 out of 5,0 by Mrs. Robles Don't set your expectations too high
It's always good to check online and see photos, as well as amenities of a hotel before booking. In this case - didn't help as we were not provided accurate information. We were informed there would be things that weren't there, as well the hotel rooms are not upgraded or even kept up in functionality. I don't recommend staying here until they upgrade this hotel. The staff is probably the only good thing about the hotel, which is the only reason we didn't leave and go somewhere else.
1. Juli 2014