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83%
Dieses Hotel empfehlen
Gesamterlebnis 4,2
83%
Dieses Hotel empfehlen
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Room for wheelchair to move around.
ByGrammie
18. November 2020
My husband is in a wheelchair and transfers from it to the bed, chair and in the bathroom to the toilet and shower seat. There was plenty of room to get him close to the bed, chair and in the bathroom to the toilet and shower seat. He is a big man and has an oversized wheelchair. We’ve stayed in other handicap rooms that this wasn’t possible without a lot of trouble. He doesn’t sleep well but did for our night there because in his words, “that bed was so comfortable I slept like a baby”. I slept good too. All in all this is the best night we’ve had in awhile and by far the best night we’ve had in a hotel
great Hotel
Byb386
17. November 2020
The hotel was amazing got in late and of course with covid, I didn't get to Experience its full environment. The staff at the front desk was amazing easy check in and smooth process .
if I had to put one thing I didn't like it would the water pressure for the shower. it was very weak. other then that 10/10 all around
A Stay
ByPennyJ
10. November 2020
This was my third stay at this hotel. The beds and bedding are absolutely the best of any hotel I’ve stayed at. Due to Covid-19, there wasn’t any daily maid service, but that’s ok. Also, the restaurant and bar was closed. They did give us a daily breakfast bag with some nutritious items in it. The only complaint I have is the electric outlet on the nightstand didn’t work properly. My phone charger plug-in kept falling out of the socket. Overall, it was a great stay and I will definitely be back!
Cross country Hospitality
ByStarla27
07. November 2020
Overall this was a good hotel stay. I definitely got a better nights sleep than the previous place we stayed at on our trip. Good food was very close by and the Mike’s carwash was very helpful in getting the mud off our vehicle from the nasty MN roads. The only thing I wish they would have told me about was the IHG rewards program. Definitely recommend that as well.
Poor suite design
ByJesse
27. Oktober 2020
When I booked reservation I explained that I wanted a suite in order to entertain 4 of my officers and spouses. This suite was a poorly furnished suite. Plenty of floor space but very little furniture. It may have been better had there been a small round table and 4 chairs. This did not serve my needs as I explained to reservation employee. A regular room would have done the same.
Good Choice
ByDana
26. Oktober 2020
Good choice as Holiday Inn goes. Unfortunately the restaurant was closed but lots of other choices in the area.
Nice staff
ByLisa59
19. Oktober 2020
Due to COVID the food service was bagged breakfast. We were disappointed we did not have a microwave in our room. Also, I think ALL the rooms should have a comfy chair to sit in. Some people (like me) don't like to just sit on the bed. It was a nice hotel and I felt safe during this time of COVID. The staff were all very nice.
The bed smelled of dog urine
ByNathan
02. Oktober 2020
One of the worst IHG stays I’ve ever had. The staff did not wear mask and they did not enforce the guest to wear them either. Once we go for the room the bed and sheets smelled of dog urine. It was clear COVID and cleanliness was not a priority at this property.
Good choice for stay outside of downtown Louisville
ByMike
28. September 2020
Excellent staff. Good value.
Disappointed restaurant and bar were not open, but there are choices nearby. Missed not having breakfast
Lovely venue for a convention--too bad ours got cancelled
Bydoro
27. September 2020
The rooms are generous and the beds comfortable. Because there was no maid service the price was reduced.
All the restaurants were closed, yet there were tempting photos of food in the elevators--cruel.
Breakfast in a bag was a pop tart or muffin, a granola bar, an apple or orange, and a bottle of water.
Staff tried to be cheerful and helpful.
Comfy Stay
ByJoRo
24. September 2020
Dont let the rough exterior sway your stay-- well manner staff and comfy rooms. I recommend this location.
Great customer service!!!
ByBig Greener
23. September 2020
Great service!
Sorry, short on time... but great customer service