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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
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Impression générale

4,5

en fonction de 1253 avis
94%
Recommander cet établissement

Ratings Breakdown

1253avis

  • 5 Étoiles
    885
  • 4 Étoiles
    247
  • 3 Étoiles
    60
  • 2 Étoiles
    37
  • 1 Étoiles
    24

Room was comfortable and clean

By

mai 23, 2022

I stayed for 4 nights for a work trip. The room and common areas were clean and maintained. During my stay though they were still not performing daily housekeeping. I did utilize the hot tub I'm the pool area. I was the only one there, but everything was clean and they had towels folded and laid out around tbe area on chairs which is a nice touch.

I ate breakfast at breakfast buffet 3 days, and each day was the exact same selections. While it was good for a hot hotel breakfast buffet, a bit of daily variety would have been nice.

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Wisconsin Wedding

By

mai 12, 2022

platinumelite

We stayed two nights to attend a wedding and used our points. The room was very nice and the staff outstanding. From the time we checked in until the time we left everyone was friendly and professional. The room was clean. My only concern was that there was no soap holder in the shower. We did discuss this and found that this hotel is scheduled for some updating but due to supply issues has not been able to start the project. We had supper in the restaurant one night and breakfast one morning. Both times the food was good and the staff friendly and helpful. My husband and I prefer a hard mattress. The mattress in our room was much better than we expected.

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60th Birthday party

By

janvier 18, 2022

platinumelite

We decided to have my husbands 60th birthday party at this hotel because it was centrally located for guests who were traveling. Let me just say there were two employees who made it a great party. Kristy and Caitlyn. Kristy was the bar manager and made our stay, the party and everything else wonderful from day one. Caitlyn worked with me throughout the weeks and days leading up to the party to get the venue (room) set up, and helped with any questions I had (and believe me, I had many). They both worked so well with us, and both deserve tons of recognition for the work they did. The gals at the front desk were awesome as well, given that they were dealing with our group (15 people) and a ton of hockey kids with parents in tow. Needless to say, the hotel was pretty busy and the ladies at the front desk were wonderful. NOW ONTO THE BAD - while we absolutely enjoyed the party, our room and everything about our get together, we DID NOT enjoy the young man in the restaurant in the mornings. He was very, very rude - he had a "i'm better then you" attitude and was rude to not only our group two days in a row, but also some of the hockey group. Mind you the hockey group were quite loud and everywhere. However, that did not give the excuse for this guy to continue to be rude to others. When we went in the morning to be seated for breakfast, we had a 9:30 reservation. It is a buffet and seats until 10. When we showed up, he told all of us, in no uncertain terms that we had 30 minutes to eat and then we had to be out. He proceeded to tell some of the hockey group the same when they showed up, giving them 20 minutes or 10 minutes whatever the timing might have been. The day prior he was rude to another part of our group when they asked if the restaurant was open for breakfast at 9:45 he stated they were closed! When that was brought to his attention the next day, he went so far as to say he wasn't in the hotel the day before. When three individuals stated they saw him and indeed got attitude from him. The manager of the hotel was told about this, but I'm beginning to think he didn't care either. We use this hotel as our "go to" place whenever we are in the area and that is usually at least once a month or so. If this person continues to be employed, we may seek a different place to stay. And that is sad to me, because Kristy is wonderful in the bar and we would absolutely miss her. My husband and I are in hospitality as well, and we would never allow any of our employees to talk to a guest that way. This guy acted as if he owned the joint. Any of our employees who act that way, would no longer be an employee, plain and simple. The guests are important, and he should be taught manners regarding how to handle them. We hope that problem gets itself worked out. He really brought the entire group down.

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Clean and Quiet!

By

décembre 20, 2021

Great location, great staff, quiet and clean!
Great place.

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Tile issue

By

décembre 18, 2021

Room 302 has loose tiles in bathroom due to water issues.

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Always Excellent

By

décembre 16, 2021

I have stayed at this property many times over the years - this last stay was better than I expected. The measures taken with covid were well demonstrated by staff. I was nervous to travel in and not be able to dine or work out - All amenities were available with caution.

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Good overall stay

By

décembre 14, 2021

We came into town for a wedding, everyone was pleasant, helpful and the property in a while was very clean. Bar was pretty cool, staff was good, decent to talk to as well.

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Clean and Comfortable

By

décembre 10, 2021

club

Stayed here while my spouse was at the American Center Hospital. Very convenient to be 5 minutes away. Enjoyed have the restaurant and lounge available. Breakfast was prepaid with my room and very good. Service was excellent as well. Would come back for sure!

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Great rooms

By

décembre 04, 2021

A very comfortable stay for a last minute reservation. Rooms, bathrooms

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Great staff and excellent relaxing stay

By

novembre 23, 2021

club

Very friendly people and comfortable clean rooms made our stay a joy

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Great stay

By

novembre 21, 2021

I stayed for a business conference. Great facilities…. Great staff

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Satisfied Guest

By

novembre 21, 2021

I have been staying at the Holiday Inn hotels for several years for business and also pleasure. All the staff have been great, they always go above and beyond their job duties to make sure my stay is relaxing. I have and will continue to recommend Holiday Inn

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