 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.3
91%
Recommend This Property
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Brilliant hotel
ByWinter Wiccan
08 August 2016
The hotel is modern and fresh, the staff were all extremely helpful and friendly. The rooms are lovely, most have good views of the surrounding countryside. The food is excellent and good value, you can get a 3 course meal and a drink and still have change from £25. Probably the best Holiday Inn I've stayed in in the UK.
Very Homely and comfortable
BySelsley44
06 August 2016
The hotel is excellent, all the staff are friendly and helpful. Although the dinner menu is limited and quality of the food and service is very good. I will use this as my base when working in this area in the future
darlington
Bylocky.m
06 August 2016
friendly and helpful staff, clean, quiet and well equipped room.
Great Hotel great touring location.
ByPeterh86
30 July 2016
Excellent location for visiting south Durham region by car. The hotel is a Very Good Holiday Inn. The areas adjacent to the hotel is a small service station and no other outside amenities within walking distance. Don't let that put you off. The area has much to offer and this hotel lets you unwind after a hard days sight seeing. Kybnren is a must see so book your show tickets and hotel now.
Stay on pleasure in July spire member
ByInsomniac for the night !
30 July 2016
Stayed here to visit family for weekend. Rooms ok and breakfast was fine although some of the hot Buffett food could have done with replacing for late morning starters at the weekend (beans had a thick skin on them, and bacon was v.dry)
My only main gripe was according to IHG this has come up on my account as a non qualifying stay with no IHG points even though I booked it with the IHG app and paid cash. WHY ??
Service
ByTrout20
25 July 2016
From the moment I arrived at the hotel I felt there was a very friendly and welcoming feel. The staff throughout the hotel were very friendly and efficient, and the service I received was excellent.
The quality of the food both for evening dinner and breakfast was excellent, however if there is just one small point, there could be a better variety of food options for the evening menu.
More like an Express by Holiday Inn
ByAndrew1902
23 July 2016
The hotel is not your usual full service Holiday Inn; in my opinion the conversion from the independent hotel 2years ago to a Holiday Inn wasn't the best decision.
The rooms are a good size, comfortable, clean, and come with most of the facilities you'd expect.
However, the bathroom was tiny with a tacky plastic shower cubicle like a budget hotel would have, every Holiday Inn I've stayed in (UK and USA) have a bath?
The Air Conditioning unit looks like it's very old and not replaced on the refurb. It doesn't work; making the stay extremely uncomfortable. Avoid in the summer. Would be a lovely hotel in the cooler weather.
A relaxing night
Bycliffs54
20 July 2016
We used the hotel as a base after visiting family during the day and attending the nearby Kynren event. The hotel was to a high standard and very clean, staff were welcoming and friendly and we enjoyed a good quiet nights sleep, followed by a excellent full english breakfast. Will return again if in the area.
Not the standard you expect from a Holiday Inn
Bymc220
15 July 2016
The room was fine .. simple but clean and comfortable.
The food at breakfast was extremely limited and not of a great quality. If any extras where offered (like ppached eggs) then it was not made clear.
Hardly any bacon left and fried eggs. Bread was normal sliced .. no cold stuff apart from cereal.
Nice mushrooms !!
Dinner menu is limited and if you are hungry - not great in terms of portions or quality. Very disappointing after a long day in the road and not what I expected.
Super Hotel. Klasse Service
ByLynos1988
11 July 2016
Sehr schönes Hotel mit einem spitzen Personal.
Einzig die etwas angeschimmelte Decke im Badezimmer trübt die Gesamterfahrung.
Business Stay Away
Bymeastroinsky
09 July 2016
A very pleasant stay with a speedy and efficient service in the restaurant. Comfortable sleep with access to the mini gym being a bonus
Holiday Inn Darlington
ByCDKJAK
05 July 2016
Excellent accommodation; friendly, welcoming and helpful staff; good restaurant service.