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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 248 reviews
92%
Recommend This Property

Ratings Breakdown

248reviews

  • 5 Stars
    139
  • 4 Stars
    79
  • 3 Stars
    22
  • 2 Stars
    2
  • 1 Stars
    6

Lovely staff and excellent food

By

20 July 2017

club

A weekend break in Hasselt was enhanced by staying at the Holiday Inn.

Staff were so lovely, food in the restaurant was tasty, good sized portions and excellent value for money.

Well done Holiday Inn.

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Think twice before you book a room in this hotel

By

16 July 2017

I choice this hotel last week at the last minute due to business change. I took the holiday Inn as they offer the room service. No one answered on the room service number. I called the reception and they have not been willing to take my room service order in spite I explain that no one is answering the phone on the room service number. The front desk information was ‘go down to the restaurant to get some food’. I insisted and the front desk connected me again to the room service line but again no one answer. Basically this service is NOT available in this hotel in spite we pay for it when you book a room. I went down to the front desk to complain and I have been told ‘I have done my job in transferring the call to the room service line or advicing to go to the restaurant’. No apologies in the opposite the front staff was astonish that I was not happy and was not willing to go to the restaurant. The next day (and further a complain email to the hotel manager with a standard email answer) I check out and was expecting the question how was your stay or how was the balance of your stay? But nothing, It is demonstrated that in this hotel they have no consideration for the customer and all services are not available. I am SPIRE ELITE and I very rarely complain but here was under the acceptable.

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Very nice stay

By

11 July 2017

platinumelite

Very warm welcome, nice upgrade, good room, comfortable bed and excellent shower.
Breakfast was very nice too.

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Really nice hotel

By

30 June 2017

club

Great hotel, great staff, comfortable and well located.

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Great Frontdesk service

By

29 June 2017

platinumelite

Very well attended to any request.
Exceptionally warm and nice service

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Тату конвенция

By

29 June 2017

club

Отель понравился.
Хорошие завтраки, отличная кровать, чистые номера и ванная комната.
Но как оказалось в хасселте были варианты более приемлимые по стоимости.

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EXCELLENT HOTEL

By

29 June 2017

club

MY ENTIRE STAY WAS EXCELLENT IN ALL RESPECTS. GREAT FOOD IN RESTAURANT- ROOMS SPACIOUS AND CLEAN - MODERN FACILITIES IN GREAT SHAPE.

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Great Staff and Food

By

27 June 2017

club

All hotel workers were great to deal with. This Holiday in was much nicer than any other one I have stayed in in the past. Also the breakfast had a great selection was high quality.

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pleasant,clear,airy surroundings

By

22 June 2017

club

the hotel is located perfectly and upon arrival you enter this open space,full of natural light.the physical surroundings,stone,wood,carpets used in the hallways all give you a feeling of being in a quality place with good homey feeling.the cafe outside is a pleasant addition.

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Komfortables Bett, sehr gutes Frühstück

By

21 June 2017

club

Sehr freundliches und zuvorkommendes Hotelpersonal. Umfangreiches Frühstück.

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Good Hotel

By

19 June 2017

club

Good clean hotel with friendly staff, just what you want,

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4 night stay

By

15 June 2017

club

Didn't use any facilities other than breakfast dining room

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