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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 787 reviews
97%
Recommend This Property

Ratings Breakdown

787reviews

  • 5 Stars
    572
  • 4 Stars
    184
  • 3 Stars
    16
  • 2 Stars
    5
  • 1 Stars
    10

Excellent Hotel to Stay near Edmonton Airport

By

17 November 2019

This IHG Hotel was convenient place to stay closer to the airport with regular complimentary shuttle to airport, complimentary parking and complimentary breakfast included in my daily rate. The breakfast with toasted bread and avocado spread and fruit bowl was quite healthy. The service for breakfast was friendly and efficient.
The only nuisance, if one was a light sleeper was that there are train tracks close to the Hotel which also has a road crossing and whenever a freight train passes it blows its horn at road crossing. There are at least two trains during the nights of Wednesday and Thursdays that I stayed. It did not bother me as such, the Hotel also provides in washroom earbuds to silence the train noise. I did not have to use it as I love train noise.

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Clean hotel and friendly staff

By

16 November 2019

club

The hotel was very clean and the staff was friendly. Would recommend.

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Excellent customer service and clean rooms

By

15 November 2019

club

Was a great stay. Lean and comfortable beds. Great hospitality.

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Business Stay

By

14 November 2019

club

Great hotel, Quiet, clean and friendly. Entrance is very bright and welcoming. Staff was experiencing some issues with computers ( out of their control) but still made sure that every one who was checking in, had a quick, efficient, and smooth check in.

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Hotel Cleanliness

By

12 November 2019

upon arrival we were greeted with open arms, hotel staff were very pleasant. Overall condition of hotel and rooms was good, noise level was quite. Opened bar fridge in room and found some previous guests food still in fridge. Experience went to rock bottom at that point.

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A gem

By

12 November 2019

club

Excellent all around; thanks for all the attention to detail and for the cleanliness of the room and property.

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Handy and efficient

By

10 November 2019

club

Great service at a great price. All staff friendly and helpful

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almost perfect stay

By

08 November 2019

overall extremely pleased with my experience...only draw back but situation handled to best of one's capabilty THE TRAIN
but the ear plugs sup;lied and the note did the trick!!!
breakfast/snack to go in morning nice touch!!

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Great staff and accomidations

By

03 November 2019

club

Everything was great. I would strongly reccommend this place to anyone who wants comfort, friendly staff and overall a 10 in my books. All the staff treated us with politeness and made us feel like we belonged. Thank you to all the staff that we encountered. Greatly appreciated

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Great location

By

31 October 2019

platinumelite

Nice and easy access to the airport.
Nice staff. They upgraded us , cuz we were platinum members.

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Great place

By

31 October 2019

club

Loved the restaurant staff who were friendly and wonderful to our group of kiddos.
Front desk staff were efficient and made everything easy.

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A quick stay before flying away!

By

30 October 2019

club

Excellent as always, I should have joined IHG years ago

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