 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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pleasent staff
Bytrudymoo
20 June 2017
staff were excellent and attentive the bed was huge and very comfortable sadley only 1 bath towel in shower room but so nice and close to Norwich airport making it very convenient for us
Great get away hotel
ByLulu
14 June 2017
Great night away. From all the normal chores. Could switch off and relax
Great Stay
ByGodfrey
13 June 2017
Our stay was comfortable and problem free. I would recommend this hotel, particularly if you are using Norwich Airport.
Excellent Staff
ByBinbed
12 June 2017
I wanted to put down in writing our feedback from our stay in your hotel.
We checked in on the 1st of June. There was myself, my 14 year old son, 5 year old and 8 month daughters. Our room was lovely. There were a couple of hiccups but nothing that wasn't sorted immediately by housekeeping and Room Service.
We had a swim in the evenings and this is the main reason for my email. Your member of staff Lewis in the Leisure suite was an absolute super star and a credit to your organisation. He was friendly, attentive and extremely helpful and engaged with the children without being patronising or overbearing.
He offered his assistance in order to make my stay easier as I was travelling alone with my children. It was a juggling act but everyone in the hotel were lovely from reception to housekeeping to the breakfast staff.
It was lovely to see such a great positive vibe from your staff. You should be extremely proud.
Thank you for a lovely experience as we just needed a couple of days out from our busy lives.
Relaxing Last Night Before Work
ByJocko
10 June 2017
I am an offshore worker and stay in the hotel the night before I am due to depart for the rig for my 3 week hitch. To be able to relax in a cosy atmosphere with friendly staff and good food is great and also getting a great nights sleep is very important. Look forward to my next visit down :)
09.06.17
ByGinger
10 June 2017
Fantastic , the stay was exactly what you would expect from a home from home. We have a central ordering process for accommodation and I always request a Holiday Inn for value and comfort.
Excellent stay
ByAnna5
08 June 2017
We were very pleasantly surprised with our stay at the Holiday Inn,we had stayed there 3 years ago and it was quite dreadful,the mattress and bed linen were disgusting so we were not expecting too much.
We had booked a suite it was very large and clean,the bathroom was the same,lovely bed linen and fluffy towels.
We ate in the restaurant and thoroughly enjoyed our meals.
Unfortunately we had a very early flight so did not stay for breakfst.
We will definitely stay again.
Mixed experience
ByNige-traveller
08 June 2017
Good breakfast good refurbished dining room, but tired and scruffy elsewhere, not 4*..
Staff invariably helpful and willing to assist.
ByLawyer 26
07 June 2017
Overall the general impression of the hotel facilities was less than satisfactory. See previous comments for examples
. Restaurant Food experience could easily be improved . In the restaurant the serving staff were invariably under pressure but did their best. Majority of meals were self service which was an ok arrangement.
Won't be back
ByMick
04 June 2017
I was quite annoyed to find that since my last stay I had to pay for parking. I don't see why I should be charged for this when I have paid for the room. The room was noisy due to an irritating guest in the room above followed by banging doors in the corridor on my floor from 5am. The breakfast was laid out but it must have been cooked hours ago as it was cold and hard and the bacon took some work to cut into small enough pieces to eat. There were no fried eggs ready so I had cold scrambled eggs. Guest checkout didn't ask if I had enjoyed my stay
Jazz weekend
BySquash player
02 June 2017
The jazz was brilliant and the hall was ideal. The grounds were well kept and it was easy to get into the city on the park and ride.
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Nicely refurbished
ByRicky
29 May 2017
This hotel is ok, but the bar prices are a little rich. The staff are in general very good and it serves the purpose for which I booked it.