Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 455 reviews
85%
Recommend This Property

Ratings Breakdown

455reviews

  • 5 Stars
    237
  • 4 Stars
    127
  • 3 Stars
    35
  • 2 Stars
    33
  • 1 Stars
    23

Noisey And poor service

By

27 April 2017

Got there late the first night ov my stay and was woken early by builders working on the hotel. Then on the second night. I went for a evening meal and from ordering my meal to receiving the meal took 2 hours and when it came my order was part missing . Which meant that I had to cancel my plans for meeting up with friends that evening. There were a lot of people leaving the restaurant without ordering as I belive they were short staffed

Read More
Read Less

Would not recommend

By

27 April 2017

club

The food tasted good but was upsetting on the digestive system. The rooms were nice and clean. The staff have poor training and not very good customer service skills. Restaurant service takes very long. The staff are not able to cope very well in busy periods. I find most of the features to be over priced for the overall quality.

Read More
Read Less

Great location

By

27 April 2017

club

great location for the airport. Hotel staff friendly

Read More
Read Less

Excellent staff

By

25 April 2017

platinumelite

Tired hotel, but well on with the renovations, looking forward to the finished hotel

Read More
Read Less

poor eating facility, noise from builing work.

By

24 April 2017

club

hotel check in made no apogees for the construction work being completed, also they appeared to be bothered by customer questions .
Car park validation did not work had to return to reception for help,

Read More
Read Less

Overnight stay

By

21 April 2017

club

The hotel is clean, comfortable and convenient for North Norwich
The dining room was being completely refurbished at the time of our visit so wasn't as spacious as usual, hence my lower scores for that facility.

Read More
Read Less

apperance of hotel

By

21 April 2017

club

The hotel refurb. was very poor as we should have been informed prior to visit

Read More
Read Less

Holiday Inn - Norwich

By

21 April 2017

club

I have been to this hotel twice in two years and they still have building working going on.

Read More
Read Less

NORWICH NORTH

By

20 April 2017

club

A little disappointed as building work being done when we visited this Hotel, lack of Bar facility to relax in had to sit in reception or sit in your room. Restaurant very poor and food poor, not sure if this was due to the work going on. We should have been notified of the building work as we would not have choose this hotel to stay in. Rooms were clean.

Read More
Read Less

Lovely staff and good location

By

20 April 2017

club

Lovely place to stay for short break. The spa area is good and it was great to be able to use it after a day of walking and sightseeing. The only negative was not having an area to sit in the bar but I'm sure when the refurb is finished it will be a lot better

Read More
Read Less

Undergoing refurbishment- recommend wait until finished

By

14 April 2017

club

Room was comfortable. Food was in a reception room; staff worked hard, but everything seemed to run out and it was generally chaotic. Evening meal was poor.
Hopefully a one off due to refurbishment otherwise been very happy with other motels in chain.
Staff were helpful and worked hard; just needed more support and organisation.

Read More
Read Less

Business trip to Norwich North

By

10 April 2017

platinumelite

A fine place to spend a working night away -all my needs were met by the friendly and helpful staff at a good price

Read More
Read Less