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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 503 reviews
85%
Recommend This Property

Ratings Breakdown

503reviews

  • 5 Stars
    264
  • 4 Stars
    138
  • 3 Stars
    39
  • 2 Stars
    37
  • 1 Stars
    25

Great place to catch important ZZzzzzzzs

By

19 July 2017

club

Holiday Inn, Norwich offers a warm welcome to customers even in the still of night. Room spacious and clean, bed comfortable. Breakfast excellent. Hope to return soon.

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My Stay

By

19 July 2017

club

I can not fault the hotel in anyway, I have stayed at the Norwich Holiday Inn Hotel since 2009 and enjoyed the experience every time, The staff have always been helpful even to the extent of going that extra mile to accommodate me, the hotel has been through a recent refurbishment and this has enhanced the hotel greatly.

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Friendly staff and excellent breakfast

By

19 July 2017

We stayed there for a Wedding, everything was perfect xx
Good food, staff were very friendly, lovely hotel xx

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Great night out

By

18 July 2017

Tribute act was fantastic, facilities were also brilliant. Would highly recommend

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Light, airy room

By

17 July 2017

The room was the best part of my stay experience. Well equipped room, comfortable bed and kept clean by the house staff for the full 3 weeks of my stay.
Bar/restaurant staff could have been more customer focused, though i had no complaints about the actual service they gave

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Poor value for money in basic hotel

By

15 July 2017

club

Disappointing experience, poor quality at a high price in an industrial setting

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Bad Dining Experience

By

14 July 2017

club

Although a large party, the first nights dinner experience was a nightmare. catering was badly wrong-no apology which made things worse. Stay was average after this.

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Every thing was first class

By

11 July 2017

club

After a great day in Norwich ,Theatre, Mayor Parade,
the hotel was the icing on the cake ,warm welcome first class suit room ,Great nights sleep

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Choir

By

11 July 2017

club

Very comfortable and staff was very helpful as I am disabled help me to table

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Friendly staff

By

09 July 2017

club

Was staying here on business for a week, every member of stafff I dealt with were very professional

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good hotel

By

04 July 2017

club

a good clean and comfortable hotel near to airport.
helful and pleasant staff

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Room review

By

30 June 2017

Happens to get locked in bathroom because handle on door was broken . Could not open to return to room . Banged on door shouting
Help until a cleaning member came and got
a member of maintenance to open the door
Many thanks to them because I would of missed
Me flight . They took a note to repair
The handle on door

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