 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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A cracking Holiday Inn with fantastic staff
ByGaryB75
08 August 2016
I have just stayed at this hotel for the last week on a family vacation. We have used it as a base to explore the Norfolk beaches and Norwich and it has been lovely. The Hotel has good facilities including a nice pool and Health club (for those rainy days with kids to entertain) and is located right next to Norwich airport (don't worry I couldn't hear any planes!) and opposite the Norwich Park and Ride so that you can hop on a new ,clean double decker into the city for £5 return for a family of 4 which is cheaper than parking. The thing that really made our trip was the outstanding customer service that we were given by the front of house staff. Holiday Inn works hard on its home away from home image (we love children with muddy feet and sticky fingers posters around the site) and the staff here gave me some of the best service I've received in a Holiday Inn Globally!!! From the moment I arrived and Abbie did an amazing job sorting an extra bed in our room even though the hotel was fully occupied, through to Nikki's font of knowledge about things to do in the local vicinity (Thanks so much for recommending Cookie's Seafood shack in Salthouses my wife loved it!!) they enabled us to truly relax and enjoy our break and are obviously a tight knit bunch. Well done GM for creating a really nice atmosphere despite the renovations which are now nearly completed. Will definitely be back and have no hesitation in recommending this hotel not just to business travellers but also families looking to explore Norfolk on their hols. Thanks again good job all!!
Much better room after upgrade
ByMartym66
07 August 2016
Much needed upgrade has been a success, much nicer room and bathroom
good value for money for a short family break
Bymitch184
06 August 2016
have been staying at Holiday Inn Norwich North for many years. have always found staff very helpful. good value.
Excellent staff, service and pool
ByYorkies123
02 August 2016
May I take this oppportunity to thank reception and reservation staff. The level of service prior to my arrival and during my stay was fantastic.
The pool was fantastic and the children had a great time.
great hotel
Bylis46
01 August 2016
this hotel is ideal as so near to the airport. The parking on site good. The hotel has a lovely pool area.The rooms are basic but good value. The staff very good and the bar service very good.
Comfortable bed and great service
ByBellD
26 July 2016
Enjoyed say always do fequently stay in hotel for business travel to and from work.
Norwich North Holiday Inn
ByCookie954
25 July 2016
I always ask to stay here if travelling through Norwich Airport for its convenience to site and transport links. The staff are great and the food is very good
Great service
ByBUGB
23 July 2016
Could not fault the service given by the front desk and also the staff at breakfast
Exceeded expectations
ByCuffley.1945
19 July 2016
We were fortunate in having a room very close to the Reception and thus lounge and dining areas. This break was arranged at short notice and was our first in a Holiday Inn. The environment and friendliness of the staff was excellent and the whole experience made for a relaxing break within easy reach of beautiful places in Norfolk.
Beware of Spiders in the toilet and bedroom
ByAmiel
18 July 2016
This hotel is not for the faint heart.
Be prepared to be greeted by spiders inside the toilet.
The carpet had all stains and the Bed had a mattress sink hole.
Same reliable service
ByElizabert
16 July 2016
I have stayed her regular over the past year and only ever had one bad nights sleep when the fire alarm decided to play havoc. The hotel is clean and pleasant staff who are helpful.
The food is good and portions are a good size.
I would recommend this hotel but don't forget due to its location you may pay more than other Holiday Inn's.
Comfortable bed and great service
BySGN1309
15 July 2016
The staff were extremely helpful and pleasant. This made my time away from home a dream. I normally hate staying in hotels because generally the staff tend to treat you as a number rather than a guest. But kudos to Norwich, they were first class.
The bed was super comfortable too.