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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 686 reviews
82%
Recommend This Property

Ratings Breakdown

686reviews

  • 5 Stars
    346
  • 4 Stars
    225
  • 3 Stars
    62
  • 2 Stars
    28
  • 1 Stars
    25

早餐有欠缺,泳池值得体验

By

20 February 2017

club

报完房间号码之后,没人带领我们去座位坐下,也没有人问我们是否需要红茶或咖啡。泳池的话十分值得体验,总体来说如果还要去迪士尼的话,我会再次入住,也会推荐我去迪士尼的朋友入住这家酒店。

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客房服务不佳,餐厅服务太差

By

20 February 2017

房间设备有点陈旧,同样价格的房间,有些有浴袍有些没有,放置的电子秤无法使用,床头只有一侧有总开关,浴室的喷头调节出水口很难使用,餐厅竟然将冰鸡蛋打包给客人做早餐。

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物超所值,值得推荐

By

20 February 2017

当天预定的行政房满房,前台美眉直接升级到套房,房间很棒,家人很喜欢。各方面服务都很不错,唯一缺点是离地铁站稍远,不适合步行过去,似乎和描述不符。另外,金卡会员这家似乎没啥用处。

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服务差

By

20 February 2017

这家酒店作为公司预定的酒店,如果不是因为离公司近,根本不会选择这里。前台、礼宾、客房’服务很差。房间温度很高,27度,而且不能调节。不能开窗。晚上热的睡不着,想换个靠北的房间,都入住了一周了,还有住一周,一直没能换成,我不知道是什么原因。喜欢桑拿的可以来试试!唯一有一些优势的可能也就是游泳池了吧。

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餐厅服务太糟糕

By

20 February 2017

早餐的白粥居然用剩饭熬制,充满了糊掉的味道,服务员对于询问几乎没有任何反应,不会补充新的食物,下去晚了几乎没有什么可吃的

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酒店服务不错, 配套设施好。

By

18 February 2017

club

酒店的服务很不错, 客房也好, 配套设施齐全, 是各性价比比较高的酒店, 窗户无法开启导致有闷热的情况, 总体非常好 值得推荐。

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服务一流

By

15 February 2017

前台接待人员能识别出我的会员身份,服务态度非常好,整体环境舒适,服务一流,入住期间没有碰到过任何问题。

Posted byHotelStaff
15 February 2017
感谢您的入住以及评价,很荣幸能为您提供一流的服务,感谢您对洲际集团酒店的钟爱与信任,我们会继续努力,期待与您的再次相会!
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卫生不错,但设施老旧,有免费停车

By

13 February 2017

位于康桥,秀沿路上,旁边有一个大润发超市,同时也有很多餐厅,非常方便。
早餐种类不是很多,就餐也不需要排队。但餐厅中间的几个收拾餐具的整理台看着非常不舒服,紧挨着座位让人难以忍受。
浴室里的毛巾很旧,没有独立的淋浴间,而且浴缸太高,进出不方便。
地下停车场很空,住客免费,出示房卡即可。
服务态度很好。

Posted byHotelStaff
14 February 2017
感谢您的入住以及评价,很高兴能为您提供便捷的入住体验,感谢您对酒店工作人员整体服务的肯定。酒店提供标准房型浴缸或淋浴两种选择,我们欢迎您在下次入住时提前告知我们您的喜好,我们会尽力满足您的需求。关于您提到的早餐收餐台的整洁问题,我们会进行进一步的关注,为客人提供干净整洁的就餐环境是我们一直秉承的服务宗旨,我们期待您的再次光临!
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餐饮

By

13 February 2017

club

以前的一个独立式的小酒吧取消了,那个挺好,咖啡厅的半自助小火锅服务人员比较少,不能及时应答,种类还可以,性价比还可以,食材不错偏新鲜

Posted byHotelStaff
14 February 2017
感谢您的入住以及评价,很荣幸能为您提供性价比不错的泰式自助火锅的餐饮服务,感谢您对酒店餐厅食品的肯定,关于您提到的服务人员应答迟缓的问题,我们会进行进一步的调整,保证我们为所有的客人提供周到,及时的服务,期待您的再次光临!
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房间舒服

By

12 February 2017

club

房间很贴心,洲际酒店集团的忠实粉丝,对于服务、酒店配套设施、房间的配套,甚至进入酒店的香味都非常熟悉,感谢!

Posted byHotelStaff
14 February 2017
感谢您的入住以及评价,感谢您对洲际集团的信任与钟爱。我们非常荣幸能为您提供洲际标准的周到,贴心的服务。感谢您对酒店设施以及整体服务的肯定,我们期待您的再次光临!
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硬件一流,性价比较高

By

11 February 2017

club

硬件设施没有问题,去迪士尼的话,这个位置也不错,性价比很高了。前台服务很好,入住时送了宝宝礼包,第二天宝宝就乐滋滋的背着去了迪士尼。

Posted byHotelStaff
13 February 2017
感谢您的入住以及评价,很荣幸能为您和您的宝宝提供满意的服务。感谢您对酒店整体位置以及设施和服务的肯定,为您和您的宝宝愉悦的入住体验是我们每一位员工的职责,我们期待您和您的家人的再次光临!
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泳池不能更赞

By

10 February 2017

室内无边泳池,可以在二十几层通过玻璃地板俯瞰楼下,虽然景色一般但是这样的体验很特别。水温也很合适,冬天游泳一点不觉得冷。

Posted byHotelStaff
13 February 2017
感谢您的入住以及评价,很荣幸能为您提供满意的入住体验。感谢您对天幕泳池的喜爱以及服务设施的肯定,我们期待您的再次光临!
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