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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 711 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

711お客様レビュー

  • 5 スター
    529
  • 4 スター
    120
  • 3 スター
    29
  • 2 スター
    15
  • 1 スター
    18

Great

By

12月 19, 2021

.
Excellent
Ok
B. B. J. Jb. Do.

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Bad Weather Great Stay!

By

12月 18, 2021

I made a last minute booking due to the heavy rain and me not wanting to drive all the way home in the horrible weather. Everything from the booking to checking in went very smoothly, and the staff was very friendly. I chose this hotel over a different one because online it said that the room came with a bathrobe and I thought that was nice. I was very sad and disappointed when I got to my room and there was no bathrobe. Other than that everything was very nice the beds were comfortable. It was a great experience !

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Comfortable clean great service

By

12月 15, 2021

club

Excellent hotel to stay at. Very clean and staff is friendly and helpful.

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Excellent Stay

By

12月 14, 2021

club

The best IHG hotel experience I have had so far! Wonderful, and helpful staff. Clean, and sanitized rooms. Not too loud, and the bed was comfortable. Definitely recommending!

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Spacious, comfortable room and great location.

By

12月 14, 2021

club

I came back to Los Angeles to visit my elderly mother who doesnt live in the greatest neighborhood. Aside from looking at the area hotels are located in, I try to stay at IHG properties whenever possible because of their consistently high standards; this visit was no exception. It was 30-40 minutes away from my moms house but we’ll worth the trip.

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Very quiet and relaxing rooms

By

12月 12, 2021

The rooms were great. The check in and out experience was very simple and expedition.

The hotel restaurant was closed which was very disappointing, I wish I had known that ahead of time. There was also a lack of recommended alternatives available. Normally I see a list of other restaurants that are available in the area for dine-in, takeout or delivery but none of that was recommended, either in the lobby or room.

I did wake the security guard on at least one occasion.

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Estadía corta pero cómoda

By

12月 11, 2021

platinumelite

Muy cómodo y bien ubicado para lo que necesite si volvería al mismo hotel

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Great customer service

By

12月 11, 2021

platinumelite

Staff was very helpful and attentive as well as very professional.

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Vacation

By

12月 09, 2021

platinumelite

I like the location of this hotel.ti is so quiet and very nice area.

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ANAZING

By

12月 02, 2021

platinumelite

Holiday Inn El Monte should be the standard for all Holiday Inns

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I had to fast because my room don’t include breakfast

By

12月 01, 2021

platinumelite

Make sure to include your breakfast when you book the room, other wise you’ll have to fast like myself. Also bring a disinfectant to disinfect the bathroom and microwave. The toilet was very dirty behind and under the water rim, sink had food left overs from previous guest.

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There is Room for Improvement

By

12月 01, 2021

platinumelite

Holiday Inn El Monte - Los Angeles
The property is huge and beautiful. The lobby is very large, and natural light flood in and make the whole place bright and cheerful. However, it’s obvious the property has cut corners in many areas in the name of covid n cost cutting: 1) the pool is not heated. The pool area is nice but one can’t swim in the cold water. I look forward to afternoon swim during my 4-day stay at this property but I am disappointed throughout my stay; 2) the Guest Laundry has not bn tidied up; 3) breakfast is takeaway; gone is the joy of a sit-down breakfast at a hotel; 4) all water coolers/points hv bn turned off

The saving grace is the gym. However, some essential weight machines are falling apart.

Holiday Inn El Monte - Los Angeles a beautiful property. But the management needs to expand the team of staff so that essential areas can be improved. For the time being, this property is for a very short stay, like one or 2 nights. The joy associated with staying in a Holliday Inn property cannot be found here.

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