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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1488 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1488お客様レビュー

  • 5 スター
    711
  • 4 スター
    451
  • 3 スター
    144
  • 2 スター
    104
  • 1 スター
    78

Did not disappoint

By

9月 16, 2021

We stayed recently for one night while dropping off a son at Uni. The staff were extremely helpful. Covid protocols were being observed. I was so pleased with our room. It was immaculately clean, as was the bathroom. That is what I am looking for in a hotel. Thank you for a clean, safe place to stay.

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Nice Hotel

By

9月 14, 2021

club

We stayed here as a stop off when travelling south.

There was a wedding on and the restaurant was unfortunately closed for dinner (not sure why exactly, and didn't ask - I just presumed it was covid/ping related).

Fortunately the receptionist was very helpful by recommending local options and also the hotel provided cutlery and plates for take aways. We ordered a local takeaway.

The room was nice and we weren't disturbed at all by the wedding.

The breakfast was great as well. Would happily stay here again. All the staff I spoke to were genuinely kind and helpful.

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Work Stays

By

9月 14, 2021

club

I enjoy this hotel as I stay away for work frequently, and they offer the opportunity for exercise (gym/pool) as well as relaxation.

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Leisure

By

9月 09, 2021

club

The management arrival team were informative about the hotel amenities available for our stay
Our room was comfortable and very clean
Overall excellent service

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Value for money

By

9月 06, 2021

club

Nice hotel, great overall experience. Staff was friendly. No issues overall

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Great break

By

9月 04, 2021

platinumelite

Stayed here prior to working at Leeds Festival, had a great welcome, lovely facilities - especially the pool,

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New experience

By

8月 30, 2021

platinumelite

Have stayed MANY times over the years,but this is the first time since all the alterations ad what a pleasant experience. Staff brilliant, cleanliness spot on. Will be coming back.

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Week stay for work

By

8月 30, 2021

club

Overall the experience was pleasant. The staff were lovely on the desk, bar and in the restaurant in the mornings.

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Really helpful staff

By

8月 27, 2021

club

Convenient location, easy to find. Very clean throughout and really helpful staff

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Pleasant stay

By

8月 27, 2021

club

Clean, tidy room with good facilities. Good location close to local amenities

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Lovely staff, very clean, comfortable, but small family room with no bath.

By

8月 26, 2021

Advised at booking swimming pool sessions needed to be booked each day at reception. Advised at check-in that the pool was fully booked for our entire three day stay, super dissapointed as it was a huge reason for our choice of accommodation. The lovely staff managed to get us a slot just before we checked out, which was massively appreciated, but we had hoped to swim at least once a day for our three day stay.
The room was very small for two adults, two toddlers and our dog. There wasn't a bathtub either, an upset to our toddlers bedtime routine which resulted in neither of them going to sleep until 10:30pm.
Also charged for having our dog with us, despite booking her in and asking for the total with her before booking. Ended up paying more than the quoted figure.
Staff were lovely, high standards of cleaning but wouldn't go pay that much again.

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A lovely hotel

By

8月 25, 2021

Smart and comfortable with good polite service throughout

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