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Rated 3.1 out of 5 by 140 reviewers.
Rated 4.0 out of 5.0 by stay loved the stay the staff are very helpfull no job is to big 04 July 2014
Rated 3.0 out of 5.0 by Disappointed with room I have stayed in many Holiday Inns over the years so I am making a comparison with other HI properties. The major issue I have with this hotel is the room I was in - very much in need of refurbishment. Mould in grout in bathroom sums it up. Hotel does look quite dark and old fashioned, especially the corridors to the rooms. Very 80's soft brown look. The staff do a great job, almost call them 'plucky'. Restaurant reasonable choice of food, though presentation of food could be improved; staff courteous and helpful, though not sure how well trained they are in waiting skills - carrying plates with thumbs on the eating surface doesn't look too good. Use a cloth to hold the plate perhaps? Gym facilities good - pool looks good (didn't use it) but other facilities well maintained and staff always on hand. Wi-Fi and phone signal major issues. Very difficult to get Wi-Fi in room; gave up as was slow and unreliable. Reception not much better. Phone (EE) hardly worked anywhere in hotel. 04 July 2014
Rated 1.0 out of 5.0 by Terrible experience The room next door was noisy all night and the bathroom had stains all over. Will not stay again. 03 July 2014
Rated 1.0 out of 5.0 by 1970s hotel only go if you have to The staff are fine but the Hotel needs a serious update I felt like I was taking a trip back in time Food has improved a bit I onoy use this Hotel when other IHG Hotels in the area are full/too expensive good gym facilities I bleieve but I dont use Food OK at best Corridors smell odd and very long way reception if you are put in some rooms 30 June 2014
Rated 1.0 out of 5.0 by Holiday Inn Garforth Verry disapointed, so many shortcommings. Be aware when signing Restaurant Bill, they tried to overcharge me three times out of three visits. 30 June 2014
Rated 2.0 out of 5.0 by Climbing stairs Those, like me, whose legs are no longer as good as they used to be need to be careful with this hotel. It has no lift. Legally, no lift is required because it only has a ground floor and a first floor. However . . . after entering on the ground floor and passing reception, the first stage of the journey to the room is to walk downstairs to basement level. From there it follows that one has to climb one set of stairs to get back to ground level and a second set to get to the first floor. It also follows that leaving the room to check out involves a climb after the initial descent. 29 June 2014
Rated 2.0 out of 5.0 by Old stale room I thought the rooms need to be freshened up considerably. It looked old and tatty and the furniture had seen better days. The bed was ok but overall was not my best sty in the hotel and I have styed there quite a bit . 27 June 2014
Rated 4.0 out of 5.0 Well appointed room Very comfy and well fitted out with mini bar, decent TV screen, great tea making facilities. Good room service. 25 June 2014
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