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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
86%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 562 お客様レビュー
86%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

562お客様レビュー

  • 5 スター
    316
  • 4 スター
    142
  • 3 スター
    45
  • 2 スター
    30
  • 1 スター
    29

I was charged for a night I did not use!

By

6月 27, 2022

I was charged for a night that I did not use for an overbooking problem and even requesting the cancellation of the daily 6 hours before check in, i was charged in full. They had no empathy or understanding with all the stress I went through and were still rude to me. I travel the whole world and have never had such bad and unsympathetic service from a hotel team. I do not recommend in any way, because if you have any problems, the hotel and your staff will only comply with the rules and will have no empathy or consideration for you.

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Front desk extremely helpful and friendly

By

6月 18, 2022

The gentleman at the front desk made us so comfortable while we waited for our room to be made available. Great location for walking to attractions. Fun bistros and restaurants in the neighborhood. A great place to stay.

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Great service & location

By

3月 16, 2022

Ideal location: 10 min walk from Champs Élysées
Very great, friendly and helpful staff

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One of the best IHG stays we had indeed

By

2月 16, 2022

club

Upon arrival, we were upgraded to an executive king room, which was highly appreciated after our long flights; thank you!

During our short stay, the staff team did everything to make us feel at home. Araci and her colleagues helped us to check-in. Their excellent people skills and lovely personalities, abilities to fluently switch between multiple languages, ensured everyone immediately feels welcome.

Not to mention the property is located on one of the busiest streets in Paris, yet the room was extremely quiet. We left with 100% satisfaction.

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Great location

By

12月 01, 2021

Great location, small rooms, okey breakfasts, pleasant stuff

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Quiet room and great service

By

11月 25, 2021

platinumelite

The hotel team was very attentive to our needs, and offered great service, always available to help out.

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Brilliant staff, lovely breakfast, great value for money.

By

11月 14, 2021

The staff at this hotel truly went above and beyond for us during our stay. The lovely lady at reception who I think may have been the manageress, kindly kept our room on for us due to having a late flight home, despite being fully booked that evening. As I am 6 months pregnant that really made such an impact to my day. Mike, at breakfast knew we would be returning from working in the morning around 10 (when breakfast ends) however we were running around 15 minutes late and he had kept everything out for us and couldn’t have been more helpful.
Upon check out another helpful member of staff helped up with our 7 lots of baggage and called a larger taxi, he also negotiated the price down for us. All little things that really have made a difference and are so appreciated!
Apart from the staff, the breakfast which was included was lovely, the rooms were perfect for what you need for a city break, location of the hotel is great lots of restaurants nearby and shops within walking distance. The hotel lobby has recently been renovated I believe, and looks super modern and contemporary. All in all, great stay and our next business trip to Paris we will certainly be returning.

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Great staff, excellent location

By

11月 08, 2021

platinumelite

Warm hospitality , excellent breakfast and perfect location

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полное разочарование

By

10月 20, 2021

club

никому не рекомендую, к сожаление остались неприятные впечаления.
Скучный отель не соответствует своей звездности.

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Trip nach Paris

By

10月 08, 2021

Ein nettes Hotel in der Nähe der Champs Elysee mit kleinen Zimmern und spärlichem Frühstück. Die MitarbeiterInnen waren freundlich und hilfsbereit.

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Paris September 2021

By

9月 26, 2021

The staff at this hotel are excellent the welcome and friendliness is the highest I have experienced

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great hotel!

By

9月 14, 2021

platinumelite

It was a great hotel, front office was really nice and helpful.
but the location is not too accessible, we had to do an extra transfer of metro/subway. but overall is great experience.

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