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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
86%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 674 お客様レビュー
86%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

674お客様レビュー

  • 5 スター
    430
  • 4 スター
    119
  • 3 スター
    60
  • 2 スター
    32
  • 1 スター
    33

Most comfortable bed and loved the pillows ‼️

By

11月 15, 2019

club

We were on vacation and slept in four different hotels. This hotel had the best and most comfortable room. The guys at the desk were very friendly and helpful. And very respectful to me and my husband we are both over 65 years old. I just can’t get over how comfortable the bed and pillows were. We had dinner that night and the next morning we had a delicious breakfast. The waitress worked hard to make us happy.

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NO HOT TUB

By

11月 11, 2019

club

NO HOT TUB FALSE ADVERTISING ON WEBSITE THE HOT TUB OPTION SHOULD BE REMOVED AS AN OPTION FROM THE WEB SITE WHILE IT IS DOWN I COULD HAVE MADE A BETTER CHOICE FOR MY NEEDS. I ALSO ASKED THE FRONT DESK IF THEY HAD A VENDING MACHINE WITH WATER IN IT THE GUY HANDS ME A HOT WATER FROM ANOTHER ROOM. WEIRD

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Not the best option

By

11月 08, 2019

club

I've stayed in the area a few times at different locations and this was just not on par. It also was not quite what I was expecting for Holiday Inn.
The good: Location is right off the highway, pretty easy to find. Inside the lobby/café area is nice, and they have a late night snack/essentials shop that is convenient. There is a gym and a pool. The bed was quite comfortable.
The not so good: The location feels slightly creepy because it is next to the highway but also slightly removed from the other businesses near the exit. The parking lot is hard to maneuver if it is full and the lighting is dim. The room was big but it was dark, the lights (and switches) were in odd places, and the furniture was big for the room. The blackout curtains did not close all the way and the parking lot lights were very bright in the first floor windows. Housekeeping did not come everyday and when they did come they only did half the room. Not sure if they cleaned or just tidied up. The linens were not very warm and were not the most comfortable.

All in all, I would recommend over other options, but if you are in a bind you get a decent room that is close to the highway and not far from other amenities.

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Great place to stay

By

11月 06, 2019

club

The room was very comfortable and clean, staff was very nice and accommodating, and check-in and check-out was very quick. Even got more coffee pods for my room which was great!

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Great

By

11月 06, 2019

This day was okay the air conditioner unit did not work the only thing that would work on it was the fan the bathroom the door just would continuously just shut the shower return to hot I self there was a stain on the comforter

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Friendly folks with poor service training

By

11月 06, 2019

platinumelite

The complimentary breakfast was served in a full service cafe. Which was kinda cool unless you are in a hurry. Wait staff was pleasant, but not attentive and frequently did not serve the meal as described on the menu. I chalk up the service as poorly trained.

The housekeeping staff were not consistent in cleaning and making up my room. Towels folded and/or positioned differently most days. Some days there was a bath mat and other days there was not. Sometimes I got replacement cups, other days I did not. The bed was consistently wrinkled and untucked. I don’t think the floor was ever vacuumed.

The “business center” was inadequately supplied and had a badly broken chair that was promptly replaced after I brought it to staff attention.

The entire property is run-down with deferred maintenance from the deteriorating bar chairs to the stained hall carpets and most things in between. Hopefully, Holiday Inn has renovations scheduled in the near future. I would stay again because of the proximity to our regional plant, but it feels old...

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Dinning

By

10月 31, 2019

club

As much as I like serve yourself breakfasts. The restaurant here was fantastic. They should still serve something with the coffee though.
Staff was very friendly!

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Pretty OK

By

10月 15, 2019

platinumelite

Good for a business stay, I was passing through on my way to Austin Texas so ease of highway access was excellent.

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Old and smells of mold.

By

10月 15, 2019

The hotel must have had a storm at some point and they didn't replace the carpet. There was bleach stains on the carpet in the hallway, and the carpet was dirty in the room. The bathroom receptacles did not work.

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Weekend trip

By

10月 09, 2019

club

This hotel was very clean and the staff was nice. It just wasn’t in the best part of town. Everything around seemed pretty run down.

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Staff

By

10月 06, 2019

club

The receptionist had very interaction with me. She was busy complaining about no one would switch shifts with her and she was sick. No eye contact, no thank you enjoy your stay just the room key.

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Pleasant staff

By

10月 06, 2019

Been there since May renting multiple rooms on a weekly basis. Check in

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