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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
83%
Recommander cet établissement

Impression générale

4,3

en fonction de 812 avis
83%
Recommander cet établissement

Ratings Breakdown

812avis

  • 5 Étoiles
    508
  • 4 Étoiles
    140
  • 3 Étoiles
    73
  • 2 Étoiles
    51
  • 1 Étoiles
    40

Very comfortable stay

By

avril 28, 2021

club

I visited as part of a group and every single person was made to feel welcome. They were spot on with taking care of us.

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Great staff and comfort

By

avril 27, 2021

club

Since our group arrival, all we got was smiles and a yes to everything we needed. They allowed us to use the conference room for an extended time no questions asked. definitely my choice of stay the next time I'm there.

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Softball Dad

By

avril 27, 2021

Hotel Guest great. Understaffed for a booked out weekend with softball in the area. For hotels to be booked from Biloxi, MS to Slidell, LA for a tournament in Kiln, MS, they were understaffed. Didn't have enough towels on hand or could turn towels around for guest. Restaurant staff friendly, it just didn't stay open extended hours with a booked weekend with late guest coming to at least 10pm. Hotel room had no phone (that was for a suite). Could not get one Friday had to wait to Saturday for some reason. Poor lighting parking lot

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Nice comfortable place to stay

By

avril 27, 2021

club

Check in was efficient and friendly. Jamie did a fantastic job and made me feel welcome. Room was clean and comfortable.

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Friendly staff

By

avril 14, 2021

platinumelite

Great staff very friendly and knowledgeable. Had bad weather and staff did everything they could to get everything needed to make the stay comfortable

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Weekend stay

By

avril 13, 2021

Overall experience was just fine. Hotel was nice and dark in the rooms ( made for a great night sleep). Very close to shopping food and recreation.

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Business Travel

By

avril 13, 2021

club

This hotel should have been renovated at least a decade ago. Given the humidity of the location mold is always a problem, the fact they use carpet almost everywhere does not help that fact. Stay here if mold does not concern you.

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Amazing Stay

By

avril 12, 2021

Room was amazing for the price. Staff was friendly. Just wish y’all would return to daily room cleanings again. This waiting until check out because of COVID is not a good excuse anymore. Other than that I enjoyed it and will stay again.

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Great Stay

By

avril 05, 2021

Thank you for your friendly service and hospitality. We enjoyed our stay and appreciate your great staff and excellent hotel.

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Needed a room for one night

By

avril 05, 2021

club

Staff was not friendly. Staff knocked on my door early in the morning , when I opened the door was told ok, just they wanted me to leave early for them to clean the room. I was surprised that they didn’t have any juice or offer some kind of small breakfast items.

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Amazing Experience!

By

mars 30, 2021

club

From check-in to check-out the staff was beyond helpful and personable. They were professional, yet personal in a way that appropriately made me feel like I was talking to long-time friends.

If your church group has a need for a meeting space and lodging accommodations, this is the place to go. They did their best to accommodate our needs and even helped us plan a breakfast and dinner for our group.

I have no doubt we’ll be calling on them again should we find ourselves back in the area.

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Couldn't wait to leave

By

mars 24, 2021

club

My biggest issue was cleanliness. Upon arrival, I discovered belongings from the previous stay. I immediately felt uneasy. I was told by staff that I woukd have to be there 5 days before housekeeping could come in...due to COVID. That made absolutely no sense to me at all. I requested fresh towels...never recieved them. Tissue had to be picked up at the front desk. The icing on the cake was the big yellow stain on the other bed. I felt so gross for the rest of the night and ended up leaving well before check out time.

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