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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 709 reviews
86%
Recommend This Property

Ratings Breakdown

709reviews

  • 5 Stars
    449
  • 4 Stars
    127
  • 3 Stars
    63
  • 2 Stars
    37
  • 1 Stars
    33

New Orleans hotel away from new Orleans

By

February 26, 2020

club

Excellent hotel will definitely stay here again is close to everything you need restaurants stores Walmart and oh yea New Orleans is just 30 minutes away great for special events you don’t have to be stuck in traffic

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Bad Night

By

February 25, 2020

club

When we made it to the hotel we were given a room and key only to find that the room was already opened and not what we reserved. When we returned to the front desk we were informed that the person who made our reservation had not reserved the room we requested but just made a note it was a preference. So the hotel staff informed us they would correct the issue but although it was after 4pm and checkin was 3pm the room wasn’t clean and ready yet which caused us to be late since we had to change for a trip. Fast forward we get into the room only to find it’s freezing cold and the heater is blowing cold air and not working. We informed the front desk and they told us they would have it checked out. We leave and come back later only to find no one had checked anything and they didn’t have anybody to fix it that late but did offer extra blankets. We ended up both waking up with headaches due to no air circulating and having to sleep freezing. When we checked out we weren’t offered any type of compensation so when I mentioned it the front desk staff checking us out offered a $40 discount which would’ve been great if our trip wasn’t miserable and had to go home early because of lack of sleep and headaches.

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Nice hot tub and free drink vouchers

By

February 23, 2020

club

it was a nice stay bUT I feel was a little too pricey for a luxury suite because there wasn't anything lavish about it. Its a nice hotel but for the price we paid seems it shold of been more upscale.

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Reviews

By

February 18, 2020

club

The staff was very friendly and helpful with restaurants in the area

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Good hotel

By

February 16, 2020

Enjoyed the stay. Had all the normal things expected in express except the breakfast. Not the best express I’ve stayed at but would take it over other brand Hotels

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Great get away

By

February 16, 2020

platinumelite

Great parking for large vehicles, trucks and trailers. Great lighting, comfortable beds, no noice.

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Ysf

By

February 16, 2020

club

Amazing location / very friendly staff/ great experience

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Nice Stay

By

February 14, 2020

club

Upon arrival we were greeted with a warm welcome and given helpful information relative to the city and its' attractions. We were also accommodated nicely for items needed that were forgotten.

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Wonderful

By

February 09, 2020

Everyone and everything was great. Nice pool, hot tub and fluffy towels. Friendly and knowledgeable staff. Clean rooms.

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Great Stay

By

February 08, 2020

platinumelite

Great place to stay, staff was friendly, the room was very clean. The parking area was well lite with good parking . I will go back. I do wish the breakfast had a larger menu, but the food was hot and had good taste. I have stayed at this location many times and have always enjoyed my stay.

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Great Night Sleep

By

February 07, 2020

platinumelite

Please bring back the breakfast quesadillas!!! They were the reason we stayed again.

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Nice hotel and fill service restaurant.

By

February 02, 2020

A nice hotel. They take good care of the people and the place. And the restaurant is good too.

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