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전반적 평가

3.7

기반: 1838 이용후기
71%
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Ratings Breakdown

1838이용후기

  • 5 스타
    687
  • 4 스타
    500
  • 3 스타
    274
  • 2 스타
    176
  • 1 스타
    201

You can find a better hotel

By

2월 24, 2020

I will keep this short and sweet...
I landed at 10:50pm and was waiting outside at 11:05pm for the shuttle bus. Our bus never showed up!! I called the hotel again and again, "sorry the shuttle is owned by a 3rd party, look for the black and white bus that says SP"
Finally, at 11:50pm a different shuttle that wasn't for our hotel showed up but was part of the same "3rd party" and this bus was called the "405"
Upon showing up to the hotel the staff didn't care because it is a 3rd party service that they hire out, was out of their control. This is a poor excuse if you ask anyone in the customer service community.
Do not stay here if you are expecting a shuttle bus to and from the airport, which is why I booked the hotel in the first place.

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Incredible renovations and convenient location

By

2월 23, 2020

club

I have stayed at this hotel several times before and the upgrades in my opinion make it better than most 3 star hotels. The renovated rooms have lots of outlets and usb ports for charging and has in-room safes which I find important when travelling. While most people stay at an airport hotel to catch a flight, I love the location being right beside the 405 as it gave us convenient central access to both Disneyland and Universal Studios as well as several restaurant choices and shopping.

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Vacation

By

2월 23, 2020

club

Front desk people are very rude ! I was told I was gonna pay $30 for 2 nights for parking ended up getting charged $50 !!! Restrooms had hair in bathroom !! When I made my reservation it said free complimentary breakfast and when I got there they said it was 16.99 each for breakfast !!!

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If you like waiting around this is your hotel

By

2월 22, 2020

I will keep this short and sweet...
I landed at 10:50pm and was waiting outside at 11:05pm for the shuttle bus. Our bus never showed up!! I called the hotel again and again, "sorry the shuttle is owned by a 3rd party, look for the black and white bus that says SP"
Finally, at 11:50pm a different shuttle that wasn't for our hotel showed up but was part of the same "3rd party" and this bus was called the "405"
Upon showing up to the hotel the staff didn't care because it is a 3rd party service that they hire out, was out of their control. This is a poor excuse if you ask anyone in the customer service community.
Do not stay here if you are expecting a shuttle bus to and from the airport, which is why I booked the hotel in the first place.

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convenient, clean, comfortable and good service

By

2월 20, 2020

I would definitely stay hear again for a quick stay over - so close to the airport, affordable, clean and easy - especially with the free Airport shuttle :)

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Great bed!

By

2월 19, 2020

Great staff, safe, comfortable bed, and really relaxing.

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LAX⇄ORD

By

2월 19, 2020

platinumelite

If the microwave is installed in the room, the quality will be even higher.

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Disappointed customer

By

2월 19, 2020

club

Simply ruined our holiday. Very uncourteous staff. Not willing to Publish details.

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great place to sleep for the night

By

2월 18, 2020

platinumelite

this is a great place for the night before or on arrival for LAX.

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Comfortable 4 day stay

By

2월 18, 2020

club

We had a very nice exercise here, for our second time. Other then the $charge for parking it was a great place to stay

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Fits the bill for an overnight layover

By

2월 17, 2020

What you see is what you get, nothing spectacular or out of this world but free shuttle to and from airport (which could run more frequently but I didn’t wait over 10 min at airport and 2 min at hotel to go back so on average was ok).
I would not stay here for more than a night’s sleep during a layover as this is not a hotel to use as a sightseeing hub.
Overall would use for the same purpose again.

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Nice but noisy

By

2월 16, 2020

Given the proximity to the airport, it is not shocking that the room was a bit noisy. I wish it had better sound insulation.

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