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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.8

based on 952 reviews
75%
Recommend This Property

Ratings Breakdown

952reviews

  • 5 Stars
    384
  • 4 Stars
    269
  • 3 Stars
    136
  • 2 Stars
    76
  • 1 Stars
    87

Horrible Experience

By

18 September 2017

platinumelite

We waited in line for an hour and ten minutes to get checked into the hotel. The line in the lobby area was long due to computer issues. Once we finally got checked in, my wife and I went to our room on the 11th floor to discover that the room keys did not work. We returned to the packed lobby area to get the keys re-made. They gave us food vouchers, which was nice, however we waited 43 minutes to get our food. We sat in the bar area and had great service from the bar tender. He kept apologizing for how long the delay was saying "the steak was too thick to cook". As we expected, the steak finally came, not cooked medium and the chicken dish was cold. As a Platinum Elite Member, I would not recommend this hotel to anyone. Very disappointing.

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Great service in restaurant

By

18 September 2017

Had a great dinner! Staff were friendly and helpful in selecting wine for dinner. Also, the parking area is near and secure.

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Good hotel

By

17 September 2017

club

Good hotel near airport. Recommend changing hallway doors as the hall looks tired.

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Great room for the price

By

12 September 2017

club

Clean close to the airport and great price. Rooms are nice too

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Good Place to stay when in this Area

By

11 September 2017

Overall my stay was very good the Staff was very attentive to my needs. The Facility itself is older and shows some signs of aging, but is clean. The fitness center weight machine was broken but treadmills worked. I also noticed broken tiles to the main entrance of the Hotel. Restaurant and Bar were comfortable and again the staff was very good, food was better than I expected for a hotel and there was enough variety to satisfy my tastes, throughout the 4 days I was there.

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フレンドリーなスタッフ

By

10 September 2017

チェックイン時のスタッフの対応が非常にフレンドリーで、疲れて到着したが、その疲れも忘れさせてくれた。

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Awesome Sauce

By

10 September 2017

The room was clean, early check-in was appreciated, friendly staff.

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comfortable stay

By

06 September 2017

club

It was an overall good stay, proximity to LAX airport is primary..Beds are comfortable, we had a good sleep, nice breakfast too!

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parcheggio e colazione a pagamento

By

04 September 2017

assolutamente inconcepibile per queste strutture, il costo del parcheggio di 10 dollari a notte non è possibile da accettare per strutture fuori dal centro città

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Week stay

By

04 September 2017

club

Nice work week spent here and the room was clean and neat. I was able to relax and work with trouble.

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Holiday Inn - LAX

By

28 August 2017

club

stayed in many IHG hotels in different cities and had good experience until staying at Holiday Inn LAX.
hotel is old, dated and not pleasant. didn't not redeeming 35000 points.

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Stay for funeral at the airport to fly in and out

By

25 August 2017

The hotel was fine. Stay for funeral at the airport to fly in and out

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