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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
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整體經驗

4.5

根據 1533 評論
91%
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Ratings Breakdown

1533評論

  • 5 星級
    1054
  • 4 星級
    305
  • 3 星級
    86
  • 2 星級
    45
  • 1 星級
    43

Icing on the cake

By

7月 08, 2021

After two flights being cancelled, had to spend the night in Charlottesville. It’s was a bad day to travel. I booked a room at the Holiday Inn, all started out good. Found the shuttle to the hotel, shuttle driver was unclear that it was our stop as he had multiple. Had to ask 3 times. Then two people in front in line and took 10 minutes each to check them in. Finally, check in. Have no luggage. Asked for tooth brushes, sorry we don’t have any, but we have tooth paste! Asked for a 7am shuttle to airport. Sorry, 7 am filled. Called Uber and as Uber is pulling up, shuttle van shows up empty to take anyone else for a second run. Purchased breakfast coupons. Couldn’t use them as the restaurant was still closed at 6:30 am But the room was clean and neat.

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Great service

By

7月 07, 2021

club

Due to a delayed flight out of Orlando, we missed our connection in Charlotte. By the time we collected our luggage and exhausted every option to fly out, it was late. The AA agent was waiting on more hotel vouchers to distribute and we were exhausted. I booked Holiday Inn and was pleasantly surprised by the staff friendliness while dealing with a line of exhausted travelers. The room was clean and bed was comfortable. Our shuttle the next morning was prompt and friendly.

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Missed flight

By

7月 06, 2021

They were nice to a weary traveller. The bartender and the waitress were very nice. The room was nice. The bathroom lights were way too bright.

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Last minute stay

By

7月 01, 2021

My flight was canceled and I booked this hotel expecting a terrible night. The stay was amazing, bed was comfortable, and the environment was astoundingly peaceful.

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Great hotel

By

6月 28, 2021

platinumelite

It was very nice and clean staff was very friendly

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BMW stay

By

6月 28, 2021

Issue was on departure. Unable to provide printed bill, and did not email bill to me as promised!

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Canceled flight

By

6月 27, 2021

Everything was great and they were really friendly

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Amazing

By

6月 27, 2021

platinumelite

Nice property and staff was very helpful. We were able to get a ride to the airport and leave our car for a small fee, which was excellent.

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short sleep stay

By

6月 25, 2021

platinumelite

Clean, comfortable bed, accommodating staff. plenty of parking, available convenient airport shuttle. Did not eat or use other facilities- just the room.

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Good staff, rooms need improvement

By

6月 24, 2021

club

In my room there was an earwig on the desk that crawled away, and I was on the 3rd or 4th floor. The gym air conditioner is broken so it was very warm when working out, the front desk was notified and aware.

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A waste of money

By

6月 23, 2021

club

Hotel needs some work— primarily the electric and bathrooms. Beds are nice though and room was quiet except for planes going overheard but that’s expected

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Great place when overnight needed!

By

6月 23, 2021

platinumelite

I had a canceled flight and needed a place to stay. This was a perfect solution. I was able to get a great dinner and a good nights sleep before catching my next flight the next morning. In the future, I will only look at this hotel if I’m in Charlotte!

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