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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 659 reviews
92%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    449
  • 4 Stars
    143
  • 3 Stars
    34
  • 2 Stars
    18
  • 1 Stars
    15

Great sleep, friendly staff

By

September 19, 2017

platinumelite

Very nice hotel, extremely comfortable beds and modern, clean bathrooms. This was a quick stop in a long road trip for us so we did not have a chance to try out any of the hotel's amenities, but we did have breakfast. The staff was very attentive, the food adequate. Overall a very nice hotel. Front desk staff extremely welcoming. Plenty of parking.

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Great stop before airport getaway

By

September 19, 2017

club

This hotel is ideally situated for travel to or from Charlotte airport. It is clean, comfortable and affordable. The staff is friendly and efficient. The parking and shuttle option is ideal for avoiding the hassles of airport lots. It was just as fast and much less costly. The restaurant/bar on site was very good as well. We will stay here again.

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Comfortable room and bed

By

September 16, 2017

Hotel was well-maintained very beautiful stay wish there was a microwave

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Excellent

By

September 16, 2017

Beautifully renovated hotel.
ALL staff friendly and helpful.
Made me feel valued as a guest.

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Clean and organized hotel

By

September 15, 2017

I have been with the holiday inn for several times, and I had great time staying here. The room is clean and well decorated, and the stuff are very kind and helpful. I took a cat with me this time and I was not being charged for that, which I would really appreciate. The room service was good as well, I noticed that they changed the sheets, towels and pillow cases every day even if I stayed for 3 nights.

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Home away from home

By

September 14, 2017

club

Great location, affordable cost, all the amenities of home, welcoming staff and prompt service. A great night's stay.

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An overnight night stay by the airport

By

September 14, 2017

club

Exactly what we wanted with an affordable price. Very friendly. On holidays there is no breakfast service. Disappointing on that end. We would definitely use them again for a close to Charlotte airport.

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Quite Room and Comfortable Bed

By

September 10, 2017

Stayed on Top floor, and was very pleased to find that room was very quite, even being so close to the airport. The bed and pillows were very comfortable, and provided a great night sleep. Would stay here again. Everyone from the van driver to the front desk staff were very friendly.

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For a short stay

By

September 07, 2017

platinumelite

Close to airport and shuttle is convenient. Room is not bad. Good for an overnight stopover.

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Bathroom at clt holiday inn

By

September 06, 2017

platinumelite

Overall the my stay was ok the bathroom need to be clean better

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Great location

By

September 05, 2017

club

Room nice and comfortable. Facilities well maintained. Shuttle service provided was major reason for staying here

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Don't stay here!

By

August 31, 2017

Inferior to other Holiday Inns we've stayed in. There was a strong mildew odor in room. We were accustomed to,staying at a holiday Inn because of free breakfast. We were informed that free breakfast now only at Holiday Inn express. Upon check in, we were promised (paid) breakfast buffet.Showed up hungry Monday morning only to be told there is no buffet on Monday Coffee maker in room didn't even work!

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